1. LYFE Marketing

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Atlanta, GA

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LYFE Marketing

2.0 (12 reviews)
Open • 9:00 am - 5:00 pm
Updated over 3 months ago

Services - LYFE Marketing

Advertising

Web design

Website development

LYFE Marketing Photos

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Cox Enterprises - Neglected Service and Poor Management Lead to This Outcome in 2024

Cox Enterprises

(8 reviews)

Gotta love the "Cox kind" motto here and the air of comfort in the building. Gracious leaders,…read morefriendly staff, and a mountain of employees amenities that entice WFH to come in at least a few days per week.

I contacted your company and spoke with several agents. Most were polite, until I reached one who…read morewas as cold and dismissive as your useless chat bot that doesn't respond to messages. After dragging me through hoops just to get an answer, she told me I needed to cough up thirty-some dollars for an account that supposedly closed today (she even texted me this while we were on the phone, I guess I can say they didn't inform me of the charge, well done). Apparently, that's how you handle transfers and moves. Two-plus hours, multiple agents, three supervisors, and one frosty lecture later, I'd lost time, money, and patience. If the goal was to make customers feel like hostages, mission accomplished. The escalation department briefly restored hope with actual professionalism, even assuring me I couldn't connect it myself due to "configuration issues." Then nobody showed up for the install. I was told it was merely delayed but still "on the way." I paid a bill I was never advised of when setting the appointment a week earlier, only to discover the install had been rescheduled for the wrong apartment. That isn't customer service, it's slapstick. And the kicker? I called back, got yet another agent, and was told I could connect it myself now that the line was active. I did. It worked instantly. So congratulations, you've managed to set a new standard for incompetence.

LYFE Marketing - marketing - Updated October 2026

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