We hired Thaisa for a large home organization project after an in-home consultation and signed a service agreement with a set hourly rate. Initially, she was generally punctual, reliable, collaborative, and the quality of her work was good.
Unfortunately, the project ended on a very disappointing note. Near the end, Thaisa told us she now required the use of an assistant on all her projects, and wanted to double the agreed hourly rate. We did not feel the remaining work required two people and reminded her of our signed agreement. We were open to discussing a reasonable adjustment, but not a sudden 100% increase.
Rather than trying to find a compromise, she chose to terminate the project, citing a clause allowing her to stop work if she felt "unsafe or uncomfortable for any reason." This was surprising after more than 20 days of working together over several months without any prior concerns being raised.
We were left with an unfinished project after spending approximately $15,000. While Thaisa's organization skills are good, her handling of the pricing change and ending the engagement was disappointing and fell short of our expectations for a professional service provider.
If you are considering hiring her for a large or long-term project, I would strongly recommend having very clear written expectations around pricing changes, staffing, and project completion before moving forward. read more