DO NOT DO YOUR LAUNDRY AT THIS ESTABLISHMENT!
The owner refuses to make right machines that go wrong. Did my laundry on 5/31/21 at this place. Paid for 3 washers, all of which started after I put the money in. I live around the corner, so went home to wait out the wash cycle. Returned to find one of the washers had reset and didn't do a complete wash. Just flashing it needed $6.75 again to run. I informed the owner of the problem, and she said,"These are new machines. When you push start they work."
Mind you, I'm standing here with another $10.00 for dryers and have two other completed cycles. I ask her what can she do to make the situation right? She says,"There's nothing I can do." My son asks her where the money would have gone since we put $6.75 in. She says,"It's in here." Points at the locked change catcher. Then she states,"There's nothing I can do. These machines work."
I don't know if she was essentially accusing us of trying to rip her off, which makes no sense since we had two other more expensive wash loads completed? But, her refusal to at least get us into a new machine to complete our laundry is horrible. We didn't want a refund. We just wanted to do that last load of laundry.
So, since she refused to do anything about it and acted like she couldn't do anything to fix the situation, which is ridiculous, we packed up our unwashed and wet laundry and went to a better laundromat down the street. Not only is 28th Street 24/7 Coin Laundry a BETTER laundry facility, they cost less, AND you can pay with the Dexter Pay app so you don't need to mess with quarters. Way better service there by far and if you go after midnight, they have half-price wash and dry!!
Lucky Bubbles IS TRASH!! Do not go here unless you want to get ripped off. read more