This is not a place I would want to take my mental, martial or any others problems to. When recently having booked our first appointment for myself and fiancé I was stuck on the side of the highway with a flat tire and unable to make the appointment. We called in 45 mins before our appointment to explain the situation and was told we're still being charged $220. I absolutely understand if someone no showed or didn't have a legitimate reason as to not make an appointment but when a client calls in with a unforeseen emergency that should be considered when deciding to take a charge from, and especially, a brand new client who now will look for counseling else where! read more