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    NTB-National Tire & Battery - Broke car going to NTB

    NTB-National Tire & Battery

    (92 reviews)

    been a few times. nice guys. ive had several oil changes, filters replaced done here. bought a…read moreinterstate battery 2 years ago. the thing that annoys the hell out of me in general is...they charge a lot of $$ for the "simple" things...and that does not keep me a "loyal" customer. which, i dunno...that's an important part of a successful business, right? An example, 2 years ago they replaced ONE bolt on my wheel locks; they said it had been striped and using my own bolt from an extra wheel lock set I had in car, they still charged me $25...come on, that's ridiculous, no? august 2, 2017 , is another example. on the way home from work at 615a, i hear this sound coming from my car; it was a huge bolt stuck in a tire. having just got off from a 14 hour shift and still in my work uniform ---i didn't want to WAIT until 8am and drive to Texas City to discount tire where I could of gotten the patch work done FREE. so, i decide to come back to NTB because they open at 7a. jose, the manager charged me $32 for this...WOW! to patch a tire, really? [jose, wasnt the mgr 2 years ago] sooo, 'tis i sit...and wait...and, while patching the tire they arbitrarily took a look-see under the hood.[no shocker there--the infamous upsale] jose told me my battery life should be at 700...after a bit over 2 years, it was at 300. hindsight---i wish i would have waited a few more months because of financial reasons BUT, i was very tired from working 32 hours in the last 3 nights...and went ahead and did it; out the door $161. Gotta keep Maybell (my Mazda) happy!

    The staff here is amazing. Car broke down on a Sunday right off cruise ship no place open in…read moreGalveston except NTB we called and Will at NTB took great care of us doing diagnostics and keeping our car safe over night. Went to pick up car and I have to say Milo went above & beyond to call and share our diagnostic with the shop we had to take car to so they could fix it and we did not have to get another diagnostic charge. Also Chad had a big smile on his face and shared insight about the issue. Once problem identified we had to take to an another mechanic. We use NTB in Dallas but I have to say this location and these guys made the stress of auto repair more tolerable. I think Galveston auto repairs are missing an opportunity open up after church on Sunday so many ships in port and then close during a day in the week like Wednesday.

    Lube Runner - oilchange - Updated May 2026

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