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    H&R Block

    H&R Block

    (15 reviews)

    University City

    Absolutely do not waste your time here. I made an appointment in advance to have an IRS letter…read morereviewed. When I showed up, the only people who came to work that day were the two folks running the front desk (they were lovely and did their best to be helpful). Not a single tax professional showed up for work despite being scheduled and having appointments on the books. I sat around for 45 minutes while the ladies at the front desk called various employees who were scheduled and should have been at work including the man I had an appointment with. They scanned my paperwork to another office that was completely unhelpful and offered no guidance, advice, or information. I walked out an hour later with zero advice, zero support, and zero next steps. An hour of my life I will never get back.

    Run away from this office as fast and as far as you can! The level of incompetence is off the…read morecharts. Our experience mirrored the one described by someone else two year ago - our assigned "professional" ( Charles T) promised to finish our return two days after our initial appointment. He then proceeded to ignore our communication for weeks and ultimately failed to complete our extension by the filing deadline. Now we are stuck with doing everything on our own and face late penalties from IRS. These people don't have a clue what they are doing, and that includes the manager. Utter incompetence and lack of professionalism.

    Jennings Financial Group - Dec 9, 2021

    Jennings Financial Group

    (2 reviews)

    University City

    Unfortunately, sites like these don't give you the option to leave "Negative stars"! Our experience…read morewith Jennings Financial is more mirrored in the comments of "Michael D." !! We "got involved" with this firm in early 2017 and it was perhaps THE most dreadful and costly mistake of our adult lives! Their treatment of us certainly qualifies, at least in my mind, as a criminal enterprise! They seem to be organized around the concept of squeezing the MAXIMUM amount of money from their clients! EVERY time we "turned around", they were charging us thousands of dollars for things we don't believe we needed. For example, they said our Family Trust, which we created in 1981 and "updated" in 2005, needed to be "revised". $7,000+ dollars later, we had a "new" Trust, in an unnecessarily expensive binder which turned out seriously deficient. We recently took the Trust to a seminar put on by a professional "Estate Planning" law corporation and they found that it was *deficient* in 10 of the 14 "protective provisions" that every Trust SHOULD have! SO, we spent $7,000+ for a document that is 2/3rds faulty and deficient! I could go on and on, because the Trust is not the only "issue" Jennings "screwed" us on. We, foolishly, let them do our taxes, which ended up costing more than 400% of what we had been paying, per year, for the last several years. And. . YES .. Doug Jennings attended most of the meetings we had with his "people". This is NOT a company I would recommend that anyone become involved with!

    We first met and began working with Doug and his great staff, in 2016. Other than one…read moremiscommunication with staff, we have been very happy with Doug's work and that of his colleagues, associates, and staff. It does not sound, from his review, that the previous reviewer has met or worked with Doug and Jennings Financial Group. They offer great services and you should call and meet with them(free consultation) and decide for yourself.

    LS Carlson Law - estateplanning - Updated May 2026

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