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Lowe's Home Improvement

1.9 (20 reviews)
ModerateHardware Stores

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The Barn Door Hardware Store

The Barn Door Hardware Store

1.0(2 reviews)
4.4 mi

Wish I could give zero stars. Product represented as their product is actually a Chinese company…read morethat sells on Amazon called Easelife. He takes your money and orders from Amazon to ship directly for you. I might add at more than twice the cost. If you want to return, he charges 25% restocking fee. In another review response here, he says the restocking fee is to cover his time and effort for packing up and shipping the process. Funny that it is Amazon doing his work. So for a $280 product, charges $70 to return. Only cost him $106 on Amazon. He then probably sells the return on the "Clearance" section of his website. His other comment to me was "We buy and ship from 3 vendors... like other businesses buy for one price and sell for another. " Right but honest businesses don't represent the product as theirs and ship from another retailer. Super shady... Buyer beware.

BUYER BEWARE!!! It's clear barn door hardware can be found anywhere for under $200. I chose this…read morecompany because it appeared they specialized in this area. I bought a set for nearly $500 and based off the description thought it came with the doors. I was so disappointed and shocked to see I paid $500 JUST for the hardware . Same day I reached out to the company but they wanted to charge a 25% restocking fee. Again the restocking fee just to return is the same price to just buy hardware from a competitor so that didn't make sense. I held onto the set, never opened the box, and waited for a bigger project worth this "extremely expensive hardware" We had just purchase a $400,000 property, built doors and for the first time opened the box. We were APPALLED to see we paid nearly $500 for UNFINISHED raw steel. I can't even use the handles because they are marked in plain sight huge "CHINA" this company brags about being made in USA but they use CHINA parts. My husband said he could have built this same exact kit for $40!! When reaching out to the owner he offered absolutely no help but bragged how he sells 1000's of these without complaints. Meanwhile I see the same set I ordered now selling on his website for less than 300. I feel like he is a crook who took our money, provided a low quality product, and doesn't have enough pride in his business to do the right thing despite multiple emails and attempts over 3 years to do the right thing. Very disappointed! Save your money and shop elsewhere. I'm a Realtor and real estate investor and have seen many similar products installed for a fraction of the price that are MUCH higher quality!

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The Barn Door Hardware Store
The Barn Door Hardware Store
The Barn Door Hardware Store

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Lowe's Home Improvement - hardware - Updated May 2026

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