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    Lowell General Hospital Otolaryngology - Main Campus

    1.9 (204 reviews)
    Open Open 24 hours
    Updated 3 months ago

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    Bridget M.

    This hospital saints campus ER, not fast track. They are extremely abusive. This hospital shot medications into me that I did not want to take. I went in after being assaulted for knee pain. I ended up strapped to a bed because I wanted to leave when they asked me to change my clothing. Go to Boston. This is a sleezy hospital. It has sleezy staff sleezy doctors nurses etc. The staff especially nurses lack the common sense needed to deal with Trauma patients. In this case I was abused and then sought help and they abused me more. Please see the aftermath of what Lowell general saints ER did to me. It's horrific. The nurses make comments about addicts and homeless. One nurse stated they leave the beds in the hallway to make sure they aren't comfortable so " THEY DONT COME BACK " who is they ? This nurse was here on February 19-20 night hours and then again on March 18th. She made this comment March 19th. These people are horrible human beings. Anyone with a similar experience needs to report them to the state.

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    2 months ago

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    5 months ago

    Worst hospital. Nursing staff was unbelievably rude. Waited 6 hours in er another 2 to see a dr.

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    2 years ago

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    2 years ago

    Emergency room wait is too long better off going to The Amazing Emerson Hospital in Concord Which is about 22 minutes away

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    2 years ago

    Worst ER department anywhere. Be prepared to wait 8-12 hours before being seen. Rude and very ignorant ER receptionist.

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    2 years ago

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    Page 1 of 6

    Ask the Community - Lowell General Hospital Otolaryngology - Main Campus

    Review Highlights - Lowell General Hospital Otolaryngology - Main Campus

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    Lowell General Hospital - Saints Campus - Tufts Medicine Lowell General Hospital logo

    Lowell General Hospital - Saints Campus

    2.5(19 reviews)
    2.1 mi

    All wait times are atrocious, which is why I hate Emergency departments, but I am satisfied with…read morethe treatment my family and I received. On Tuesday night, I had to rush my toddler in to get stitches. From pre-registration all the way to discharge, everything ran smoothly. I want to show Aaron (RN) & Madison W. (PA) some praise because wow! The way they handled my screaming toddler during treatment was amazing. Their patience blew me away! Also, Madison has some mean sewing skills. The needle she used was almost too small for me to see. My baby felt better instantly thanks to them!

    Went in on a Sunday evening for my three year old daughter that had a rhinestone stick in her ear…read more The emergency waiting room was filthy dirty. I mean filthy! Hospital room within the emergency center was filthy dusty dirty. Stains on the floor, hair on the bed. (Etc) Nurse that saw my 3 year old daughter jammed the rhinestone in further after telling me she could get it out with no problem at all. Doctor on call didn't initially believe there was anything in her ear until I showed him the picture of what it looked like before the "nurse" jammed it so far in it could no longer be seen. Tried to contest the bill for emergency room services since no service was provided and my daughter ended up needing surgery to remove the rhinestone. Hospital management reviewed the case and deemed the night a success and the nurse provided commensurate care to my daughter. Absolute joke of a hospital. Spend an extra 20 minutes in the car and go to Boston.

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    Lowell General Hospital - Saints Campus - Tufts Medicine Lowell General Hospital logo

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    Lowell General Hospital Emergency Department - Saints Campus

    Lowell General Hospital Emergency Department - Saints Campus

    2.0(4 reviews)
    2.1 mi

    Do not go here if you are having an emergency. I went in because I was experiencing severe pelvic…read morepain, nausea and back pain I haven't felt since labor. I called my doctor who said I may be experiencing ovarian torsion, which is a medical emergency and requires immediate surgery to restore blood flow to the ovary and reduce risk of internal bleeding. I was weeping and shaking, in so much pain I couldn't speak so my husband had to talk for me. My husband begged for a pelvic floor ultrasound and we were told to wait as I wailed on the floor. The staff ignored us. After five hours of pain and screaming in the waiting room without any attention, we left to drive to a different ER. The staff and management of this hospital should be ashamed of themselves. They do not care for you.

    I was in the hospital for seven days for stenosis in my back. My Care was horrible. I did have two…read morenurses who were very caring and helpful. They were Dawn, and I think the other one's name was Chloe. The other nurses ignored my calls, but since my bed was set with an alarm because they didn't want me getting up by myself, I learned to sit up, which made the alarm go off. Then they had to come running.! I told them that I had a constipation problem and that I needed to take laxatives, two in the morning and two at night. I had been doing this for years. They refused to listen to me. They said they had to check with the doctor. They would only give me one laxative in the morning. Each day They asked me if I had a bowel movement, which of course I didn't. Every day they asked, and every day I told them I needed two laxatives in the morning and two in the evening. After seven days, they wanted me to leave, but told me I couldn't leave until I had a bowel movement. So they made me drink 10 glasses of MiraLAX. At that point, the floodgates opened! I had a commode next to my bed. When I had to go, as soon as I stood up, the stool came pouring out, and I slipped and fell on it! Someone told the incoming nurse that I had ALMOST fallen. I said, Oh no! I ACTUALLY fell! They were apparently trying to cover their asses! My sister called the patient advocate and told him what happened and he said, I will call up there and find out the REAL story! So much for patient advocates!

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    Lowell General Hospital Otolaryngology - Main Campus - hospitals - Updated May 2026

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