Walk-ins not welcome…read more Apparently they switched from walk-ins welcomed to "by appointment only". They just forgot to tell everybody. Besides, on paper they look like they have not been open in 6 years or just simply not review worthy. Maybe after a few more "by appointment only" patients, they can afford to update their door signs and street sign. It's a scratch.

Place is clean. Got called back immediately. Everyone there is super friendly and nice. I'm from…read moreout of state so I was worried and I didn't have my insurance card but they let me email them a picture. Very accommodating. Offered me Advil and tylonal too. Glad I came here

answer the phone!!!this clinic is the absolute worst about not answering the phone. as much money…read moreas they make, certainly they can afford an additional phone person!

I have tried several times over several weeks to make appointment to see Dr. Ironside. I have…read morecalled and requested online. I have never received ANY response or call back.

I recommend this place! I tried to get in to see my doctor and was told she wasn't available until…read moreJuly 9, and it was June 24. I knew what I had needed immediate attention. So I made my appointment and got right in. The staff were attentive and very kind. The doctor I was seen by was thorough. I definitely recommend this Urgent Care.

Waited for 2 1/2 hours (after my online appt time) and health care provider (I don't think she was…read morea physician) did absolutely nothing for me. I got the feeling she did not know what she was doing They took everyone back (except 1 person) before me that arrived AFTER me Editing to add- because this provider was extremely incompetent I had to go to a different urgent care the next day. I was struggling to breathe even though my pulse ox showed a good result. Today I saw a provider at a different urgent care (Chenal urgent care is the place to go to)that listened and cared. He did a chest X-ray that showed really bad bronchial inflammation and gave me a steroid shot. I do not recommend Baptist urgent care even if you think you are dying. They do not care. They are incompetent. Also, someone who works there smells horribly of cigarette smoke. It was floating around everywhere. I know it's an employee bc they came into our room to turn off the machine that was making our room freezing cold and when she came in we got the horrible cigarette smoke smell again

Been going here for years but if you can find a good caring doctor here is not the place. We were…read moreoften ignored, and forgotten even when showing up 30 mun early for appointments. Needed a note for school and over a week will go by and I still haven't received the note she needs for school which was an issue that they treated. I would love to give a better review but the doctors and those training have much to improve in caring for patients.

I went to UAMS last week for obviously a health problem I am a lower limb amputee who uses a…read morewheelchair and I was brought by an ambulance and transferred to the red hospital chairs that require a person to push you to move i was in a lot of pain due to my reason of going and couldn't speak very loudly so I asked a staff member who was within range of me and said " excuse me ma'am I need assistance to the bathroom" as I was on the brink of throwing up and I understand she is calling people back but she turns to me and says "Don't you see me doing something" so rudely and short that I just try to ignore it she then took me to the er on the 2 or 3rd floor and as she is hooking up the blood pressure cuff and pluse ox she asks me who helps me at home I say I have different aids who change shift and help me she says no who helps you when you have to use the bathroom I say I have a Manuel chair and so I can complete many of my ADLs and I know she didn't care but believe me if that red crappy hospital chair was Manuel I would be helping myself and sure maybe she was having a bad day but at the end of day let's not normalize treating LITERAL people as if they want to be here hurting and are here to make your life harder.

I relocated to LIT from Austin and had to establish all new doctors. After a bit of research,…read moreAutumn Road was recommended. I've never had communication issues and they always respond on the portal. I've been very pleased with Dr. Erin.

A patient at Autumn Road for many many years . Never late on…read morea bill , never late for an appointment. My Doctor retired and Autumn Road Family Clinic would NOT accept me as a patient under another physician. They told me they were not accepting "New Patients"!!!!! I experienced a lot of in house issues, with Doctors leaving, never the same nurses or clerical help in front. I'm disappointed in the decline of professionality of the entire staff.

staff is very friendly. Not sure about Dr. Enns experience but he broke what could've been two leg…read moresurgeries into 6 different visits and charged for such. My mom and sister had the same surgeries done by different doctors who did one leg at a time and only charged for one leg at a time. My legs are still painful and I chose to get a second opinion to make sure the veins were closed off after all. The office is always understaffed and very disorganized.. I would not recommend this office.

Run away from this place! Very disorganized, doctor seems medicated all the time. Doctor's office…read moreis a mess, charts all over misplaced. Friendly staff trying do their best.

The staff were friendly but the cleanliness is awful. We checked in and went to a room. I saw how…read moreterribly dirty it was and we immediately left. The room smelled of weed. The lady in the front was so apologetic when we walked out she refunded our money. Save yourself the trip and go to any other urgent care. Even the furniture in the waiting room appeared to have came out of a one star motel.

Dr. Murad and his team saved me a trip to the emergency room! They are friendly, caring and…read moreefficient. He went above and beyond to care for my wound days after the accident and heard other patients in the waiting room say the same. I would highly recommend you see him, whether you need stitches like myself, or you are fighting a virus. He truly cares for his patients. Also, his hours can't be beat!!!!

We just had an awesome two-week stay at Baptist Health Medical Center in LR. My son was in a…read morelife-threatening situation, and the care he received made all the difference. The staff showed genuine compassion, treated us with kindness and respect, and gave us the space to ask questions and even agree to disagree while always keeping our son's best interests at heart. Although the experience was incredibly difficult, we came through it in a very good place, and for that we are deeply thankful. We truly appreciate the doctors, nurses, and everyone who played a part in my son's care. Thank you for your dedication and compassion.

Title: Disturbing, Condescending, and Unprofessional Conduct by Dr. David Shenker…read more My telephone interaction with Dr. David Shenker of Baptist Health Medical Center-Little Rock was extremely disturbing, disheartening, and alarming. His behavior throughout the conversation was confrontational, condescending, berating, and extraordinarily unprofessional. What struck me immediately was his demeanor from the very beginning of the call. Even during the initial greeting, he did not seem particularly pleasant, welcoming, or interested in understanding why I had contacted hospital leadership. Rather than approaching the conversation with an open mind and a willingness to resolve concerns, he appeared ready to challenge and argue with me. I contacted physician leadership to report legitimate concerns regarding communication involving hospital physicians. I expected someone in a leadership position to listen, ask appropriate questions, and explain what could be done to address the situation. Instead, Dr. Shenker repeatedly interrupted me, challenged my statements, and attributed positions to me that I had never expressed. At one point, he questioned me about speaking on the telephone while driving, asking, "You don't talk on the phone while driving?" and "Have you never had a conversation while driving?" These questions disregarded the distinction between an ordinary telephone conversation and a serious medical discussion requiring someone's full attention. He also made a statement along the lines of, "I've never heard of anyone that didn't want to hear anything from their mother's physician." I found this particularly offensive because I had never indicated that I was unwilling to communicate with physicians. Throughout the exchange, I repeatedly had to correct his mischaracterizations and explain that the statements he was attributing to me were his words, not mine. His approach felt less like a professional conversation and more like an attempt to admonish or reprimand me. He spoke in a manner that came across as though he held some type of personal authority over me. I found this particularly strange and inappropriate. His position within a hospital does not give him the authority to belittle, lecture, or berate someone who is raising a legitimate concern. Most importantly, Dr. Shenker never meaningfully addressed the actual reasons for my call. He offered no clear assurance that he would investigate the communication problems, no explanation of how they would be resolved, and no indication of what steps he intended to take. The conversation ended without any meaningful resolution. After an exchange that I experienced as unnecessarily hostile and argumentative, the call was simply over. I find this behavior especially disturbing given Dr. Shenker's professional background in obstetrics and gynecology. As a Black woman, I find it alarming and disheartening that a physician whose professional background involves caring for women would communicate with a woman in such a dismissive, condescending, and seemingly authoritarian manner. Women, particularly Black women who have historically faced challenges in being heard and respected in healthcare settings, deserve professional treatment and dignity. I cannot speak to Dr. Shenker's intentions, but I can certainly speak to the manner in which he treated me. A physician in a leadership position should demonstrate patience, professionalism, emotional restraint, accountability, and a genuine willingness to listen. My experience with Dr. Shenker reflected the opposite. I contacted hospital leadership seeking assistance with a problem. Instead, I encountered a physician whose behavior became an additional problem. This was a deeply disappointing experience that raises serious concerns for me about professionalism, communication, and accountability within hospital leadership.