I can't say that I have ever been thrilled about a doctor visit; however, Susan and her staff are…read morewonderful. They are very friendly and make you feel welcomed. The staff does a great job of making you feel comfortable and they are all very knowledgeable and helpful.

I love the people and the care I receive form the staff at Family health care of Gallatin, they…read moretake their time with me listening to me about my medical needs and then provide me with the best care I have ever experienced, I have received better care at FHC than any doctors office I have ever been to. They make you feel so comfortable and they are so kind and concerned about their patients. I can't brag enough on FHC, I have been going to them for several years and all my experiences with them have been awesome!

Disappointing. The discourteous service, rushed exams and lack of interest in patient well-being…read morereally shows. Unfortunately the little clinic has been on a steady decline for years.

As Julia Roberts, once said, "Big mistake. Big. Huge."…read more First, it's the size of a closet. There is a tiny waiting area right by the door where the self check out is. It's cold and flu season so it's full and for the first twenty minutes I'm standing in the walk way of the self check out. My appointment was at 2:20. I got their early to try to check in. Their kiosk was broken and I had to stand there and wait for the receptionist to sign me in. It was 3 before I was actually seen. I know usually you have to wait a little after your appointment time, but when I got in there I knew there was no good reason to have waited as long as I did. The NP, Christie Carr, had zero social skills. She gave me a flu and Covid test and they were negative, but then she said since it's been less than 24 hours since symptoms started, it was probably wrong. Okay. Why did you even give me a test then if you thought it wasn't going to be accurate? Then she said she thought it was "probably flu" but couldn't tell me even an approximation of when I wouldn't be contagious anymore if it was flu. I've had the flu before and I've had an upper respiratory infection. I told her I thought it was an upper respiratory infection and that I needed a steroid pack or something. She said she couldn't gI've met a steroid pack because that might make it worse. She said just take OTC meds to treat symptom. When I asked her what she recommended she couldn't even tell me that. I have never been to a clinic where they didn't at least recommended something to get from the pharmacy isle. She just said there was nothing they do or give me. The only thing that happened from me going there was that they took $25 and over an hour of life away from me. More than that, I was hurting so much and was so frustrated that I started having a panic attack on the drive home. I had to pull over because I couldn't stop crying. I have never posted on yelp before, but if at least one person can avoid the same experience I had, at least something good will have come from it. I should have left with some hope of feeling better but instead I felt worse off than before. NEVER go to this location. There are plenty of other walk in clinics and plenty of other little clinics. This one needs to be shut down.

Outstanding CARE. Excellent Quality, Office experience fast and thorough!…read more I was greeted by the receptionist who treated me with kindness and respect. She helped me complete my log in and made me feel so comfortable. When my Cyndi returned, the receptionist told her I would be out in 10 minutes. The next 2 nurses who helped me were outstanding. Checked my vitals, tested for Covid and administered a steroid injection. The NP Robert Branson was the frosting on my AFC Health Experience Appointment! NP Branson took the time to explain my condition and what my recovery would require from me and my allergy Medications! I firmly advice everyone in Hendersonville to take advantage of AFC for all your medical needs. Ciao Ronnie!

If I could give Zero stars I would. Absolutely uncalled for bedside manner by Robert Branson. Never…read morehave I felt so belittled. I tried explaining my symptoms but apparently I wasn't clear enough and he said 'Whoa, I thought I was talking with a toddler'. Absolutely zero excuse for that response. Then he tried to say I started it first when I told him that comment was unacceptable. Never have I felt so belittled when just wanting help. I urge you to find a new urgent care and keep driving past AFC. Upon reading the previous reviews , this isn't his only bad interaction.

I've been here three times and I've had an amazing experience each time. The staff has been…read morewelcoming and very competent. I haven't gotten sick this whole winter. And two times when I came in I felt like I may be coming down with something and then after the IV I felt completely healthy. The staff was very helpful helping pick the right IV for me.

Bizzaro World!!!! This location is open this weekend but does not have any techs to administer IVs…read more So disappointed in my six month commitment to a membership. Do better Vida-Flo. I checked if they were open before making the drive the website said it was and there was an employee there that can operate a computer but not administrator treatment. Truly Puzzling... just close for the holiday and save people the trip ...

I can typically be seem same day when I am sick. I have been a patient here for 5 years and always…read moreget great service.

1/6 Dr Carnedas…read moreseems like a good doctor but his assistant is incompetent . This particular medical assistant can't follow simple request by providing a doctors authorization needed. I had to call multiple times and repeat myself over and over that I did not need a DOT certification, just an authorization because of a prescription from Dr Cardenas. Even proof I have been seen by the doctor and monitored during the time of this medication would have been suffice. I never got it. I requested to speak directly to Dr Cardenas and they denied my request. Tried to make an appointment to do so and they told me it would be at least 2 months until I can see him. It's was either Kim or Alison I believe that called back at 5:06pm on 1/6 to make a threat to drop me as a patient because I was rude by saying I would come to the office if I do not get a call back. Update 1/15: received letter in the mail discharging me as a patient, supposedly signed by Dr Cardenas by an electronic signature . Dr Cardenas never attempted to make contact with me to discuss my side of things. I doubt he even knows about this. The incredibly rude and incompetent staffer is the cause of this and this is an entirely ego driven decision by her. They refused contact with the doctor and would not get me a letter of authorization but they had no problem sending me this letter. Happy to go somewhere else.

Incorrect Diagnosis and Dismissive Rude Response by Dr. Tommy Hooper…read more It's a shame I'm having to write this as we have been patients of Complete Health Clinics across the Nashville area for over 12 years now, but this experience will be putting an end to that. My 16-year-old son was seen by Dr. Hooper for persistent fever, severe frontal headache, extreme fatigue, drainage, and over 10 days of symptoms. When I asked about the possibility of bacterial sinusitis, the provider dismissed the concern solely because flu, COVID, and strep tests were negative (which could have been false based on the delayed testing timeline). He stated that meant it could not be bacterial and declined antibiotics but offered a steroid shot. When I respectfully questioned the reasoning, we were told we could leave as he opened our door to show us out and instructed us to go get our steroid and antibiotics somewhere else. We sought a second opinion the same day, and he was diagnosed with acute bacterial sinusitis and started on antibiotics. I understand the importance of antibiotic stewardship. However, dismissing concerns without discussion and responding defensively when a parent asks questions was disappointing. I hope future patients feel heard and respected.

Complete Urgent Care would not see my mother as walk in for the cut on her left lower leg on March…read more4th 2026 in the afternoon. We were told only one doctor working today and all the time slots were full. They turned my mom away from care. If I could I would give them no stars. Awful front desk greeting. Never saw the doctor. We were turned away by the front desk. I think they should take the word "Urgent" from the company name.

Yesterday I had surgery performed at the Patient Partners Surgery…read moreCenter in Gallatin. From initial check-in to the release from surgery I had an excellent experience. I would like to thank Dr. Lapinski and his team for the care and attention. My Anesthesiologist, Steven, Nurse Jackie and Nurses Melissa and Helen. You made the experience an easy one. Thank you all for your professionalism and making the procedure comfortable. I greatly appreciate and respect what you all do daily.

Dr. Mark Uhl and his staff took great care of me when I had a procedure done at Patient Partners…read moreSurgery Center in Gallatin, TN. Thank you for the friendly, efficient and supportive care from Helen, Julie, Wendy and Jeremy. They are exceptional professionals.

Scott and team are first-class and care deeply about the health and longevity of their patients…read more He's helped me tackle genetically high blood sugar and a range of hormone issues. I drive from Mt Juliet weekly because I know I will get the highest standard of care here.

This place specializes in men's care and I couldn't be happier with the results. Top notch service…read moreand professional no matter who you see. I feel more alive than ever. Highly recommended.