I purchase several items from this place and wanted to take advantage of the tax free shopping they…read moreoffer. However, they did not provide me with the original receipt as required to get the tax refund. I had my tax refund reversed. I contacted the store hoping to quickly get the issue resolved. I told them I needed the original receipt per Austrian rules and they refused to provide it so I did not get the refund promised. This was the only store out of several other where the incorrect receipt was provided. Also, when I made my purchase they automatically converted the money to USD at 3.5% fee without asking me and my bank card would have done it without a charge. Other places I shopped at had provided me an option. Given the lack of support I received I would not recommend this place.

We were looking for a new bag. We purchased too much on our trip to Austria and needed another bag…read moreto bring everything home. We visited three other luggage stores while walking around old town and new town. We found Lederhaus to have the best selection of both hard case and wheely duffle bags. They also had a large selection of leather bags. I saw a work shop on the second floor, so it seems they make their own bags. The pricing was the same as the other shops.