We found wonderful barstools at the Reforma location. The sales person was great. She listened to…read morethe modifications we wanted and confirmed it was possible with the designer. There was a small up charge which we expected. When we attempted to pay with a credit card, they indicated the charge was declined by our bank. Unfortunately, our bank had no knowledge of this charge. It appears the charge was declined by the store's processor. In discussion with the sales person, she then tells me the store does not accept non national credit cards. Fast fast forward 2 weeks later, we visit their location in Casa de Barro. I ask the the sales clerk if they accept non national credit cards. She tells me they do. I explain the previous situation and her reply is the issue is probably with the terminal they are using at that location and there should be no issue at the Casa de Barro location. Fantastic. So we go thru the process for the modifications again, the sales person relays this information again to her superiors, and she informs us: "unfortunately we are so busy and we will never be able to accommodate your request for modifications." Encontramos unas banquetas maravillosas en el local de Reforma. La persona de ventas fue genial. Escuchó las modificaciones que queríamos y confirmó que era posible con el diseñador. Hubo un pequeño recargo que esperábamos. Cuando intentamos pagar con tarjeta de crédito, nos indicaron que el cargo había sido rechazado por nuestro banco. Por desgracia, nuestro banco no tenía conocimiento de este cargo. Parece que el cargo fue rechazado por el procesador de la tienda. Hablando con la dependienta, me dice que la tienda no acepta tarjetas de crédito que no son nacionales. Dos semanas más tarde, visitamos su tienda en Casa de Barro. Le pregunto a la dependienta si aceptan tarjetas de crédito no nacionales. Me dice que sí. Le explico la situación anterior y su respuesta es que el problema es probablemente con el terminal que están utilizando en esa ubicación y no debería haber ningún problema en la ubicación de Casa de Barro. Fantástico. Así que volvemos a realizar el proceso de modificación, la vendedora vuelve a transmitir esta información a sus superiores y nos informa: "lamentablemente estamos muy ocupados, nunca podremos atender su solicitud de modificaciones".

This place is way off the beaten path, but the tour guides can definitely tell you how to get here…read more We arrived and were given a quick little demonstration of the wood carving area, we then climbed some stair to watch the artesanas busy at work. One employee was painting a small guitar on a stand, she said it takes 3 days and 8 hours per day to finish that piece. There was an other employee painting small trees with a syringe full of paint, tiny dots in many colors. The detail to make each piece special is obvious. You're not allowed to take pics once inside the store but there are trinket boxes, games, wall art, animal statues, shoes, keychains, holiday items, home decor, painted hats, so much to see.. so much color everywhere. I fell in love with hand painted Birkenstock sandals and yes I paid to much and yes I got them anyway.

I love his winged silver and white horse... how can I get another one? price?…read moreemail me: bonitabgriffith@gmail.com