It has truly been a wonderful experience staying here at the castle. The building and grounds are…read morebeautiful and the staff warm and accommodating. The meals have been full of interesting flavors and textures I enjoyed. The relaxed atmosphere made it perfect for our group and event.

Wonderful, Quiet Hotel - friendly staff, serene Community…read more Go for a hike along the trails to the town of Chantilly and enjoy the picturesque views.

From the owner: In the historic Chantilly Forest, just 40 minutes from Paris…read moreand 25 minutes from Roissy Charles de Gaulle airport, Mercure Chantilly creates one of the most idyllic countryside settings imaginable.

Two big issues, one the bed is a disgrace. Could not sleep on a bed that caves in the middle. It…read morewas so soft that I couldn't sleep all night. Second the recommend cab driver charged 13 euros instead of the 10 I was told and worse he dropped me off 200 meters from my gate!! Some cock and bull that he wasn't allowed to go to the terminal. I had to cart my luggage with my family. Don't recommend this hotel at all, stay away.

From the owner: Hôtel -Petit déjeuner Snacking…read moreSans restaurant

My favourite place in the area: authentic, and charming. I have been coming to this restaurant…read moresince i was a kid and always loved it: excellent traditional french food (try the huge variety of cheeses!) great products and a beautiful place. Service is amazing. We came with kids and the owner and waitresses did everything they could to make us feel comfortable and welcomed. There is a beautiful garden at the back for sunny days. Very impressive!

I stayed at this hotel with my husband about a year ago, for just 1 night for a quick weekend…read moreexcursion from Paris. The hotel is really very beautiful, with elegant décor throughout the building and in the rooms. When we arrived, we had drinks at the bar, which had a very cozy seating area. We also spent a good amount of time at the pool (there were bathrobes offered in the rooms), which was beautiful and a calm place to lounge around in between dips in the water. Our room was beautiful but a bit small and given the high price tag, we found it wasn't really special compared to some other similarly ranked/priced establishments we've stayed at. The staff were all very polite and helpful as expected at such a fancy hotel. Overall we had a nice weekend here.

A decent, perhaps the only, option adjacent to the Château. I expected a bit more given the…read morefive-star status. We were greeted warmly and the concierge, Dimitri, was quite helpful. He was able to arrange a pickup for us at the airport (worth it) and our taxi back to CDG. They responded immediately to all our requests over email and were quite helpful. He also arranged a reservation for us at a local restaurant. The only misstep occurred the night before our departure. We asked for a time change for our taxi pickup which did not happen. The staff said they would call our room to confirm but they never did and the change was not made. The room was small but clean and the bed comfortable. The stand up shower head did not have good pressure. We used the shower head for the tub instead. We were on the first floor and could easily hear our neighbors above as they walked around so you might choose a second floor room for your trip. The guest WiFi did not work at all when we were there. The staff attempted to help us by providing the staff WiFi password but that didn't work as it constantly dropped the connection. In today's world, consistent and reliable WiFi is equivalent to running water. I was quite surprised the WiFi didn't work given the quality of this hotel. The breakfast bar was average to below average. I was surprised at the lack of options and the overall quality of the food offered. It was disappointing. Overall, our experience was quite mixed but overall positive. It is not a place we'd stay again but nothing we regretted for a short stop in between other destinations.