They lack good customer service policies. They would rather transfer your call to someone else or…read moreredirect you to use their website instead of actually working to find an appropriate solution. This has happened on numerous occasions while I have been trying to complete a PT regimen to satisfy my insurance requirements. Very frustrating, especially when the last time they told me that to insure the correct information was sent to my doctor office I would have to physically come in to request that info personally. Are you serious?! Wow! Is the bar really set that low? This place is fine in a pinch, but save yourself the trouble and go up the road to KU Med where they know how to really provide a service to the community.

Awful Awful Awful experience. Terrible billing system. Don't get scammed into believing you are…read moregetting service from LMH if you go out Rock Chalk Park many providers are not part of the hospital and bill you astronomical prices and send you to collection before you get a bill. Disgraceful they don't disclose that information before proving service. Beware ask first.

Thank you Jesus for my surgeon Dr Sidney Hu and her team my procedure went great and I was able to…read morego home to recover i have a great care team all my doctors take very good care of me

I was between insurance and had to have a lab drawn. The draw itself was performed by a high…read moreschool student completing her clinical. I was billed $980 for the draw that could not have cost St. Francis $50. I understand St Francis has costs to cover, but a more than 1000% markup for routine services for an uninsured individual without any good faith estimate is robbery. I've been through multiple rounds with the billing department with nothing more than the run around. There is a reason they lose to Stormont so often. Avoid the lesson yourself. Don't support a poorly operated hospital.

Had an allergic reaction to something I ate. They took me into the ER right away and gave me some…read moremeds and a shot. I was taken very good care of by everyone I met.

The Doctor's here seem to blow off patient concerns and do not correctly diagnose. The only…read morepleasant experience i had was with Rochelle that did my Mammogram and the girl who performed my ultrasound after something was found on the Mammogram. When you go to an appointment the doctor is supposed to listen and address the issue, however these doctors will ignore the concerns of the patient. And they seem to blow off concerning points on bloodwork as well. Maybe they need to find newer physicians and get rid of the P.A.s and nurse practitioners.

The service is relatively fast and the staff there are friendly. I've experienced both the ER side…read moreof the house and outpatient side. Don't let the outside, historic look, fool you. This hospital is fully staffed by professional physicians, nurses, specialty techs, and other practitioners. If they are running behind in the ER, it's common for the staff... even the security guard.. to come out and apologize and provide a quick explanation for the delay. For that, I give them a high ranking. I would give it 5 stars but their cafeteria/hospital food is a little under par. A little cliche... however, I doubt a lot of people come here for the food. The cafeteria does serve hot items but they are limited in nature and the hours of operation are non-standard. It's not your typical "BIG" hospital that you may see on Grey's Anatomy or ER... but its not the size that matters. Right? Anyway, give this place a shot, you'll not only be pleasantly surprised but the empathetic staff will make the dreary hospital visit a semi-pleasant one.

I was treated there Tuesday for a motorcycle accident and the staff was incredible. Stephanie…read more (admitting), Beth and Will (nurses), Elise (radiology) and Brad the EKG guy were all awesome. Elise was my hero for helping with my arm pain when she needed to maneuver me for x-rays and MRI scans! The whole staff was professional and caring !!

This has always been my go to hospital. I've had ton of medical issues. But tonight I have to say…read morewas the worst experience of my life. I'm so glad they are transferring me to menorah. They gave me medication to make me vomiting after violently vomiting due to a previous surgery they acted like I was faking. I vomited so hard it felt like I ripped my insides. I was told I didn't and she walked out. Asked for nausea meds and it took her an hour to get them them. Stuck in a room with no one who came to check on me. Blood pressure 155/98 no one asked if I was in pain told me my lab results or ct scan. But brought in the transfer paper. Didn't see anyone again till ems came. Very disgusted in the way I was treated. I've always enjoyed this hospital. Until tonight. I will walk out if these people are ever on duty here in the emergency room. ​

I've always been able to get primary care appointments within a few days and sometimes on the day I…read morecall. The staff have treated me well and my PCP works together with me as a person on my health issues instead of treating me like a problem to be solved. I did have to cycle through cardiologists for a while after the first one retired but each one I saw had reviewed my history and was able to immediately pick up where the other had left off.

My 95yo uncle fell & broke his hip 11 days ago. Great surgeon, then released to skilled nursing at…read morenursing home in small town. Very mediocre. So I visited options and found KRH stood way above anything else. Much more professional and happy staff. They administer meds on time w/o being asked, and they're proactive if even the smallest medical issue occurs. Outstanding physical therapy. My uncle loves this place, and it's obvious staff here loves their patients and wants to help them get back home ASAP.

I had a appointment to go see Dr Diab and it was the worst experience ever they told me to be early…read moreso I was then he left me sitting for the 15 early so 845 my appointment was 9 I sit until 930 then he was rude and unprofessional I would not recommend 1700 sw 7th topeka kansas university of kansas

I've spent the last two days here being treated for a cat bite wound to the face, and I'll be…read moredischarged tomorrow. Overall, I'm highly satisfied with the care I received. Compared to my experience at Stormont Vail, the care here was significantly better more thorough, attentive, and patient-centered. What stood out most was that I was taken seriously. I sought a secondary opinion here, and the team didn't dismiss my concerns. Instead, they presented me with options including the choice between conservative outpatient care or being admitted for inpatient treatment. I appreciated being included in that decision-making process, and I chose inpatient treatment. That choice made a difference in my healing and peace of mind. The reason for four stars instead of five is simply because nothing is ever perfect and a few very minor, personal observations don't outweigh the overwhelmingly positive experience I've had here. They aren't even worth mentioning in detail because they would distract from the excellent clinical care I received. I'm grateful for the team that looked after me and helped me recover safely. I would absolutely recommend this hospital for anyone seeking quality, responsive care especially if you feel your concerns aren't being taken seriously elsewhere.

I fell Sun and had broken my sternum but the hospital that I had been taken to that day failed to…read morelisten to me about the areas that were in pain so I was sent home and I know that the first 48 hours after an injury is usually the worst so I waited even though my pain seemed to be worse and breathing was difficult I managed to get by until Wednesday and I decided to go to the St. Luke's Hospital in Lee's Summit Missouri and ask for the X-ray for the area that I was hurting from the most and they followed through with my request for further testing and they discovered that I was right. My sternum was broken my unfortunate discovery is still in the beginning of the recovery process but I'm glad I chose this hospital to be seen in. I've been to several different ER's in the past but this has been the best place to go to during a variety of health needs that I have had come up with me. This was kinda funny but I found charging cables out in the waiting room and I was impressed with this because I had been in the other hospitals waiting area after I had been discharged and I was waiting for my ride home and they didn't have anything to help people like that. I've been trying to be very careful and not say the name of the other place but I will be leaving them a review on my opinions on my last visit so if you are trying to use the reviews to see which one is a better option you just might find me there too. But I have been impressed with this place for a while now and it's why I chose them again. They're always looking for ways to make things better for everyone.

Had 1:00 pm APPOINTMENT for blood draw...arrived 10 minutes early; there were at least 30 people…read moreahead of me, waiting their turns. The staff could not care less about the 2 or 3 hour wait time. Absolutely TERRIBLE CUSTOMER SERVICE!!! DO NOT RECOMMEND!!!

Went for about a week thinking my intestine had blown a hole. Finally I could no longer stand it…read moreso I went to the ER. Before I could even sit down I was taken in, given pain medication, whisked off to get a cat scan and returned to the ER. They found the problem and it got fixed. The Doctors, the nurses, the radiologist were just so understanding, professional and just all around great people. I would recommend the EK VA Medical Center Emergency Room every day of the week and twice on Sundays. I use the EKVAMC on a regular basis for Physical Therapy, regular medical treatment and for my Pharmaceutical needs. The Physical Therapy section is absolutely fantastic. They have helped me fix problems that I have lived with for years. I am sure there is no better place to go for PT. The Red Team is absolutely responsive, you are taken care of in a very reasonable time frame. I use the My Healthy Web Site to communicate and always get a response within 24 hours but mostly less than 4 hours.

I've served in Iraq and Afghanistan, I've lived in multiple states and visited their VA's. The doc…read moreI saw tonight was the most thorough and caring I've experienced in any ER! Thank you to the ER staff of the Topeka VA hospital!