Great family friendly business! Linda, the owner is so kind…read moreand helpful. Very pleased with "The Works" service/ detail they did on my truck. Will definitely be back.

Best wash in town!! Very thorough and professional! The Only place I KNOW will always do a…read moregreat job on my car

Great job detailing, quicker than expected, and friendly staff…read more I'm in the Navy and needed my car detailed before I could ship it so I called to make an appointment for a full detail here. The full detail came out to $265 after tax ($250 before). I brought my Honda CR-V at 0800 on a Saturday and it was done at 1200. I thought it was going to take all day! The car looked great inside and outside. The guy who did it was very nice too. They ring you up inside the laundromat next door so I guess the businesses are connected. Overall, I would recommend coming here for a detail. It took much less time than I expected and I was pleased with the job.

WELP. This business has seem better days. I paid for the best clean outside of detailing - The…read moreAdmiral. Mostly good. Workers are probably overworked, but did a nice job. Very friendly. HOWEVER, as soon as I got out of my car to hand over the keys, the septic smell hit me. It got worse inside the building (which is not kept up the way it used to be). I could hardly stand being in there. I paid (did not receive my extras for purchasing the package) and ran outta there to wait outside. Only to have to the septic smell hit me even worse on the other side! The wind made it worse and I was so eager to get into my car, I almost said forget the hand-dry! Wow it was overpowering. The scent stayed with me all day. I think the water they were using was also compromised. Those poor guys working there!!! Ugh! Anyway. Moving on to a diff car wash. Had not been there in a few years, won't go back. :/ so sorry :(

Rip off 5min wash costs 10 bucks! never go back again! card reader is a good idea but the cost is…read moreridiculous!!!!!

BEWARE: Prices round to whole dollars. Ending at $5.50 will round up to $6. CT sales taxes will be…read moreadded. The end button and stop button are different. Hit end to end your transaction. It blends in with th card reader and all the way at the opposite side of the other buttons. The low pressure wax is just low pressure water (at least from the stall that I used). There was no scent nor texture difference from water when I touched it. I think it's there to just use up your time. Tips: The triple foam comes out of the smaller hand nozzle and it is very inconsistent. It sputters sometimes. Use the wheel cleaner first so it has time to work on your wheels. The $15 is an authorization charge! It should show up as pending on your account but the charge doesn't completely go through untill it is posted on to your account. Edit: Confirmed the $15 was an authorization charge. Just make sure you hit end on the machine to complete the transaction.

Need a clean and a shiny ride you need to go here. Julio the owner is a lucky guy to have Carlos…read morerun his business. Carlos definitely is the man that keeps his crew on task and busy. We had bought a truck that runs great but smells like a smoker died in the cab! I am sure this was a second hand smoke hazard! Carlos got it all cleaned up and it smells great like it's ready to go out for the night. I can't recommend this place high enough. You MUST ask for Carlos and take a few moments to have a conversation with. Great Job!!!

--- Absolutely…read moreoutstanding service! My son's car looks brand new--inside and out. The interior is spotless, the exterior is beautifully detailed, and the results far exceeded what I ever imagined. You can tell a lot of time and care went into the job, yet the price was more than fair. I'll definitely be returning and recommending him to everyone I know. Highly impressed

Hands down best shop in the area. I got a full interior and exterior detail. Customer service was…read morebeyond amazing, and the quality of the job is outstanding. My car looks better than it did when I picked it up. I'll definitely be back at some point to get some Ceramic Pro.

Great experience at Alpha Detailing! Eri was great, the cost was very reasonable and my car looks…read morebetter than new! I definitely recommend this shop; easy to get to, the wait time was better than I though but the waiting area is very comfortable in case the wait is longer. Absolutely will be a returning customer.

The team here is really great! Customer service pros! The car was is fantastic. The drying…read morecapability really impressed me. I purchased the works membership and am completely content with it.

Friendly hard-working crew. They take care of you. My car always looks great in the end.read more

My windshield cracked during a recent storm, i went through my USAA insurance company and they sent…read moreme to this Safelite. I made a 9:00 appt, i showed up at 8:50, and by 9:45 my car was done. The staff was extremely friendly. I actually had some stickers on my windshield, my local dump pass, and my most recent oil change, along with some old expired passes. The technician Reynolds saved the stickers for me, and put them back on the new glass without asking. I was impressed. If you are dropping off your car, and waiting, I recommend going to the McDonalds which you can see from Safelite, it's new, has Wi-Fi and outlets. Once again I was VERY happy with repair work.

Hands down, this is some of the laziest customer service I have ever encountered. For starters, I…read moreput a claim in through my insurance agency for a cracked windshield back in January. It's currently mid-June and my windshield has yet to be repaired. Let's take a trip down memory lane on how we got to a situation where five months later, I still am driving around with a cracked windshield. January: I file my claim. I set up an appointment. Things are going great. A few days before the appointment I get a call. My glass is unavailable. They have to reschedule, but they really don't know when it's going to be in. February: Where's my windshield? How do I even get through to a person at the New London store? Don't worry, we'll get it to you soon. March: Where's my windshield? Oh - we couldn't get ahold of you! (THEY NEVER CONTACTED ME) We sent it back! We'll call you when it comes back in. April: I go on vacation... and life takes over. But no one from Safelite contacts me. May: I contact my insurance agency in frustration. Finally we get an appointment scheduled in June. Today: Today was my appointment. My husband took off work from 12-5 today. I even got an email saying they scheduled a tech. At 4:30 he contacts me because no one has shown up. I call the number on the email and after saying "representative" a few times, I'm connected with an employee. She assures me that I'm still on the schedule, but if the tech doesn't show up by 5, then please call back. 5 PM rolls around and no one. I call back and I get a voice recording.... with no voice mail option. We call the insurance agency. They have no way to contact anyone at the company either. So where's the windshield? I don't know. Where's my technician? I'm not sure. Will my windshield ever get replaced? You've got me. Will someone ever call me back? Highly doubtful. Will Safelight Customer Service comment on this post and encourage me to call some number only to talk to artificial intelligence? HIGHLY LIKELY.

Recently opened overnight, call and pick up through drop box. Great customer service and very quick…read morewould recommend for nightly craving 86

Don't care when you go in there the staff is about as friendly as a wet mop actually a wet mop is…read morenicer! Two girls on phones barely acknowledged anyone Will not be going there for anything anymore Gas car wash or lottery will drive further to avoid this crap hole...

Amazing experience from start to finish! Have a hard time trusting anybody else washing my car but…read moreIzzy was great. Made me feel extremely comfortable, explained what he was doing and the end result as you can see came out amazing! Would not hesitate to recommend these guys. Thanks again Izzy!

I have nothing but praise for Vapor Detailing. I've been using their services for three years now,…read moreand their meticulous attention to detail (double entendre) is consistently excellent. Jose handles most of my work, but the other retailers on the team are also outstanding. Owner Ryan is incredibly dedicated and always responsive. They come to your location, which is incredibly convenient, and you don't have to prepare anything. While not cheap, you get what you pay for in this city! I wish my budget allowed me to use their services more frequently!

The mechanics and owner are always so friendly and helpful. My family has been bringing our cars to…read morethis shop for over 20 years. They do great honest work for fair process. They also finish jobs very quickly which is always convenient. I HIGHLY recommend Professional Automotive!