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    LL Autoworks

    5.0 (1 review)

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    2 years ago

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    Suburban Auto Body - Fredericksburg

    Suburban Auto Body - Fredericksburg

    (11 reviews)

    Horrible service waited on my car for 3 weeks and knew it was totaled the 3rd day after dropping it…read moreoff. They also had a big issue putting my car back together Sergio the owner was the biggest hassle with him huffing in my ear on the phone after asking the progress on my car. They didn't seem they valued my car in any way and had gorillas going at my car ripping things off of it. Also rally lights cut off and thrown in the back when they didn't need to touch the hood and if you're going to touch them put them back. Just glad they didn't throw those away like the pieces of my front bumper that were still good. Horrible service would not recommend this shop a day in my life!!!

    Initial impressions was excellent explaining though my damage was just minor there may be more…read moredamage which they would not know until it was taken apart which would increase turnaround time. I decided to take the car with me while they ordered parts assuming there would be no other damages that would need to be repaired as well. They told me it would take 2-3 days to get parts in as Hyundai tends to overnight parts. A week goes by and parts still haven't arrived so I call and they tell me wrong parts were ordered, with my schedule I had to wait another week to find out if the parts came in and when I can drop off. Finally they come in and when I dropped the vehicle off they told me again 2-3 days but throughout the next 2 weeks they gave me excuse after excuse such as wrong part again (which blows my mind since the insurance paperwork says exactly what part number needs to be ordered) and their tech doesn't want to come in and even as they were finishing it they told me after washing the car off that they noticed the headlight has water in it AND HAD TO ORDER ANOTHER REPLACEMENT PART. After taking a look at other reviewers this seems to be a common complaint so if you value time don't waste it here. They are lazy and will drag you through a mess of lies one after the other. Oh I wish this drops the rating much lower to reflect how shady they actually are.

    LL Autoworks - bodyshops - Updated May 2026

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