Amazing spacious apartments in a great location!read more

Lori is the best. She works with you. I had her help with my cat's. I also had help through the…read moredeath of my wife.

I have lived in a townhouse here for almost 5 years. There have been a few different property…read moremanagers since I've lived here and I think the ones here currently are the best yet. I dont normally even leave reviews but brittany and Laurie have been so understanding in my situation and quick to help with the things they could. I felt this is the best way I could thank them. They are really great ladies. So thank you brit and Laurie and new girl I will remember your name I swear

never lived here. my friend did tho. crazy times. um. not wheelchair friendly, no elevators and…read morecrazy expensive for a view of the rotting farmlands of the bad part of traverse city.

You charge an outrageous $200 application fee, with verbatim about how one will get it back based…read moreon such and such. Well I paid the $200 and wasn't even allowed to even see the unit until about 2 weeks after I paid the it. How am I supposed to know I want to live in a place unless I see it first? This is standard stuff here. But these folks, they state that I'm out of the window of time-frame to receive my application fee back even though they withheld my ability to see the unit past the time-frame they give. This is a horrendous business practice, taking advantage of folks who just need a roof above them. I'm filing with the better business bureau. Awful.

The grounds are beautiful, kept up nicely. No improvements to the apartments or updating in…read moreprobably 20 years. Some of the residents are hostile and unfriendly, the staff is likely to discriminate without putting it in writing. Reviews are treacherous and I think staff must be paid according to how much they can squeeze from very poor people. Better than homeless, difficult to leave once your tangled in the web because any gain you make in income is taken from you with rent increases. It's a financial trap.

From the owner: Hillview Terrace Apartments, located in the heart of Traverse City, MI, has been a trusted…read moreresidence in the community for over 40 years. Offering a welcoming and comfortable living experience, Hillview Terrace takes pride in its well-maintained facilities and friendly atmosphere. Whether you're looking for a cozy one-bedroom or a spacious family unit, Hillview Terrace provides a variety of apartment options to suit your needs. Come and discover why generations of residents have chosen to call Hillview Terrace their home.

W had a great time at North Shore in Traverse City. Right off a major city road and on the water,…read morethe location has a nice sandy beach and in-ground pool. The grounds were clean, as were the accomodations. We shared a multilevel place with another couple. All rooms were clean and nicely decorated. The kitchen had new appliances and even a good sized refrigerator. The beds were comfy and bathrooms (two full baths) were clean. The staff were friendly and quickly answered questions via the VRBO app. Great location. We'd definitely return if again in the area.

We arrived to a filthy room, dirty floors and dust bunnies. Broken recliner chair, sunken floor…read more Could not recommend this place

We've been tenants for almost 4 years now. The management usually treats every tenant with respect…read moreand haste. Unfortunately, since the covid situation, they're trying to stay safe & discussing any situation with them requires patience. As far as the condition of these varying buildings. Ours was bult in the 70's & are well kept. Most are newer and worth every penny compared to anywhere else in the area. Take my word, we've heard bad complaints from every apartment complex in Traverse, from from friends and co-workers. Overall, we're satisfied with the piece and professionalism from management.

While the apartments are small and need a lot of work the real issue involves the management. They…read moreare rude and perform their jobs very poorly.

moved in about 2 months ago and everythings been great! they updated a lot of our appliances…read morewithout us asking and the maintenance man that redid our bathroom did a wonderful job. the price is great and everyone has been very nice. Its close to a lot of stores and I recommend living here if you're looking!

the staff is nice , but there are so many things the new property management could do to not stick…read moreit up the residents rear. I have been on the wait list for 6 years for an income based unit. My rent, since I moved in, has nearly doubled. At least I can walk to most of the places I need to get to so I don't need a car much.

Since Sara's review of this joint (she and I lived together) it's undergone some financial issues,…read moreand as I understand it is owned by "the bank". The manager was fired (he really was a flake) for not paying the bills and has filed bankruptcy. While living there, we had at least three occasions were the energy and water companies came to our property and posted notes on all of our doors saying they were going to shut off our service because of an overdue bill. Well, we phoned the office, obviously, and got this response: "Oh! I sent that out. The check must have crossed in the mail." ...Now...I'm no idiot, and as a tax-paying, bill-paying citizen I know that no company is going to threaten to turn off power to an entire apartment complex in the dead of Michigan winter, because a check crossed in the mail. It was right around then we all started about talking about moving out. We were paying month to month at the time, and turned in our 30 day notice in November 2008 (I think). Around the same time we got a paper/copied "heat bill" on our door. Now, in over two years there had *never* been a heat bill for this place. The bill read nearly $100, but had empty date lines that were supposed to be filled in. Well, the hell that I'm going to fork over $100 without knowing what or when I'm paying for. So, I phoned the office. Apparently the former manager hadn't been handing those out either. They still didn't give me the dates, nor the total bill, which apparently was different than what the sheet said? I moved out less than 30 days later. I tried to get in touch with the new "managers" several times and could not. They seemed to be as bad as our old flake. It's been almost a year since I moved out, and though I loved the house, the location and the price, I'm not sure it was worth dealing with such a poorly managed complex. Not to mention the multiple threats of losing utilities puts a damper on any living arrangement.

We have been living here since the new ownership and have had no problems. We are in our 6th month…read moreof the lease and we have received no outrageous heat bills or strange notices. Nicole Leigh S.'s review sounds a bit odd. If you live in an apartment and were not told when you signed that the heat would be free, but then you never receive a heat bill for your unit, doesn't that tell you something isn't right, and that maybe you should ask the management about it? Anyway, the new ownership appears to be very responsible. Heat is divided among the residents in each building, according to square footage of each unit, and bills come at a timely manner. We have never had a heat bill for $100 or more than that, even during a freezing winter and spring. Tenants receive bills from Consumer's for their electricity use. Water is charged to each unit at a flat $25 bill, billed at the same time each month as the heat. Our unit stays nice and warm in the winter and we do not have noticeable drafts, unlike the previous place we lived. Our building is at the bottom of the hill and the buildings at the top of the hill are exposed to more winds and cold than the buildings further down hill that are more shielded from it. It's simple to put plastic over your window to cut back any drafts to help your unit stay warmer. As for the dog droppings mentioned by a previous reviewer, how can the management or owner of the place be blamed for people not picking up after their own dogs?? Management did send warning letter out, around February, reminding people to clean up after their animals and that if anyone was seen not doing so they could face eviction. So, the management did their part and sent out a warning and a reminding of the rules. Outside of that, people are responsible for their own animals feces. Regarding a previous reviewer stating that her lot was not plowed after a winter storm, all I can say is I have never seen a time when the plow truck here wasn't out after a snowfall or storm. After every snow, I would see the plow truck out at 6. a.m. There was one storm that dropped a very wet and icy, sloppy snow mixture overnight and the management sent out an apology note that said their equipment was unable to effectively handle it because it was so wet and heavy. Other than that, I have seen no issues with the plow truck not plowing. Perhaps some people need proper vehicles that can handle the norther Michigan weather. Overall, this has been an excellent place to live. The units are quiet and we cannot hear our neighbors. I've lived in apartments where it seemed the walls were made of cardboard and you could hear your neighbors talking, etc. This place is nice and sound proof. The grounds are pretty, the management is friendly, and we have found the maintenance people to be prompt in getting over to look at a problem. If you own a dog or cat, you can have them here. The units are set up like townhomes, with a second floor. The clubhouse is nice and can be rented for group events at $15 an hour, for tenants. The only thing I wish was different was that the parking lots were able to handle more vehicles. A lot of units have multiple adults renting together (3 and 4 in some units), and they all have their own vehicles, which makes more vehicles per unit that the standard norm for a typical family with children. So, the lots can get filled up fast as people return home from work, and a few extra spaces would be nice to help this situation. Also, if they would assign spaces or space numbers, that could possibly help. Or, if they would build an overflow/visitor lot across Manitou Dr. There are almost enough spaces for each unit if there is one to two adults, and maybe one or two children, living in them. But several units are more like college dorms with 4 and 5 adults shacking up together in them. That's my only real complaint. Otherwise, we recommend this place to people who are looking for a quiet place to live. In my experience, this is a lot nicer place that other apartments I've rented, especially for the price.