Joanne is very thorough and gives a lot of attention to detail. Her salon is inviting. You can tell…read moreshe cares about her customers.It's a pleasure going there, and on top of all that, her prices are very reasonable.

I am writing this review to share my experience, but also offer some much needed advice to Joanne…read moreas a business owner. I was a bridesmaid in a wedding this weekend and this is where we all went to get our hair done. Joanne was nice upon first meeting her. When she was working on my hair, she went to turn me around in the chair and somehow got the large curling iron tangled up, causing it to fall on my arm and cause a 2nd degree burn (it was red and very painful and by the time I got back to the wedding venue, I had blisters and the skin was purple). I walked down the aisle with a bruised arm covered in ointment. What bothered me most about this situation was the way she handled it. The moment after it happened, she made a comment that "oh, you moved!" Essentially right away blaming me for what happened. There were other people present who saw what happened and know that it wasn't anything that I did. I ignored the comment. She did really seem to feel bad, but do you think she helped me in any way? She grabbed me a wet paper towel to put on the burn, which did nothing. Funny thing is, the salon is located in the back of a home, I'm assuming hers. Do you think she ran up front to her freezer to grab me some ice? No, I had to run to the store right after to purchase first aid cream, bandages and ice. She then proceeded to say constantly how sorry she was and how she couldn't believe she did that. It got to a point of making things very uncomfortable. I mean, how many times do I have to say, "that's ok" and "don't beat yourself up". What struck me most, was when it was time to pay for services. I was actually quite taken aback when she didn't offer to comp my fee, or at least give me a major discount! Joanne, as a business owner, it is very important to make things right with a customer. So you would have made a few dollars less that day. But you may have had more referrals in the future and a much better review at the end of the day. For such a tiny town, it's actually surprising that there are 3 other salons besides Joanne's. Since you have a choice, you may want to consider one of the others. I have to be honest, the hair do itself wasn't all that great either. Not long after we got back, all of my hairpins were falling out as well as the braid that she did. And the updos on the other girls were a bit old school.

While the stylist was friendly and the salon very nice, the manicure and pedicure quality was poor…read more There's nothing worse than over paying for a service, only to have it be terrible. I understand that prices vary, but if you are going to overcharge based on supply and demand, at a minimum the same quality service should be offered. I think it's fair to expect that this manicure + pedicure would be as good as a mani / pedi half the price. 1. Nail polish started chipping less than 24 hours later 2. The nail polish coat was not smooth, you could see the various layers 3. There was not proper cuticle cutting or dead skin removal of pedicure So disappointed with my experience. Hopefully this message will help someone from making the same mistake I did. Do not get a manicure / pedicure here.

Jamie Rockwell is the very best! Very kind, a good listener and a fabulous stylist. She has…read morestyled my mother's hair for several summer now--great cuts and perms. Every time Mom leaves the salon she looks at least 10 years younger! Thank you, Jamie!!!!

I went in to schedule an appointment for cut and color. She was willing to schedule a cut but then…read moreI told her again I wanted a color as well. She immediately told me she didn't want new clients. Don't think she knows how to color.

This is by far the best place around for hair styling and spa services. Staff are super friendly…read moreand talented and I love that they know both the classic and trendy styles. If you're looking for a top-notch salon in Northern NH that's great for the whole family, look no further than Country Roots!

Great service, they fit me right in! They asked me exactly what I needed and when I asked for…read moresuggestions they did a great job. I'll definitely go back!

Extremely nice. Will definitely be back I loved how they were able to fit me in for my brow waxread more

Best place around to get your hair done cheapest place in town and by far the warmest welcomeread more

1st time client and I want to say THANK YOU to Denise for doing such a good job with my hair cut. I…read morehave thick curly hair and am used to getting bad cuts and honestly wasn't too optimistic, but I will definitely be going back to her for my regular cuts. FYI, the last time a had this good of a haircut was about 5 stylists ago! Denise knows what she's doing with her shears!

Went in for a men's haircut and the lady who cut my hair completely botched it. My wife confided…read moreto me later that it was so bad that she had to lie to me in order for me not to be too self conscious about it. I switched haircut places after that and the next barber told me it would take at least two haircuts to fix it.

Hats Off located in Colebrook, is by far the best hair salon I have ever gone to. Julie is just the…read morenicest stylist/owner and the facility is super clean with lots of natural light and beautiful décor. I ALWAYS get the best compliments after getting a haircut or color. I also love that she has a tanning bed ( stand up ) and her prices are just so reasonable. I highly recommend Julie @ Hats Off, very professional, nice to talk to and just all around pleasant. It is extremely hard moving to a new town and trying to find the perfect stylist as any woman will tell you, well after trying her out for the first time last year I have been hooked ever since. Please go see Julie and tell her I sent you, I promise you won't be disappointed. Janet

I live in Concord NH but I am from up here. I tan regularly in Concord in the best beds/booths they…read morehave to offer. I was looking for a place to tan up here and remembered hats off being a small locally owned place and found it on google. First let me say the price is more than awesome! They only have one booth but it was readily available the minute I walked in. The owner was amazingly helpful and friendly but best of all the booth was AWESOME! It is different than what I am use to. My color creeped up abut an hour later. I got more color there and stayed cooler than I have in any other booth or bed I have been in. Thank you Hats Off!!! Next I will try your hair and nail services!

I have had my hair done by Stephen at Fusion 134 for almost 19 years; however, recently he…read moresuggested that I get a manicure and/or pedicure from Brooke Demers. I set up an appointment for the next day and I'm still walking on a cloud. My feet are as soft as a baby's bum! I don't usually splurge on myself but I'm going to make an appointment with Brooke and Stephen every month! Prices are reasonable and their friendliness is so genuine.

Gail has been a hairdresser for decades and always kept up to date on hair fashions going to shows…read moreetc.. She is the best sylist I or my sisters have been to and all of us get positive comments on our hair cuts like a stacked bob which is not the easiest as Gail has given me the best cut and sometimes color for my face shape and lifestyle. I have been to multiple hairsylist and Gail is the best, she was born to do hair. I am not sure if she still does hair full time as she has been in the business for decades but never out of style.