1. Lis's Pieces

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NW PRT RCHY, FL

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Lis's Pieces

3.6 (8 reviews)
Closed • 10:00 am - 5:00 pm

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4 years ago

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4 years ago

Looking for vendors that had merchandise in Lis's pieces and their items were sold and they have not been paid.

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Lowe's Home Improvement

Lowe's Home Improvement

2.4(53 reviews)
3.5 mi
•$$

We've consistently enjoyed outstanding service at the Lowe's on Little Road in New Port Richey. One…read moreemployee we've especially enjoyed fantastic Customer Service from is Danielee. She is friendly, attentive, informed and helpful! In a time when Outstanding Customer Service feels like an exception to the rule, Danielle takes us back to a time when working with the public entailed comprehensive Customer Service training. While speaking with Danielle, I noticed a sign on the Customer Service counter that requests from Customers that they please refrain from abusive speech and behavior being directed to the Lowe's staff (paraphrased). I mentioned to Danielle that it's sad that this sign is even needed. Even with this opportunity to complain, Danielle maintained a positive and helpful attitude and smile. She exemplifies outstanding Customer Service, and I suspect it's her normal disposition. I hope she is recognized and rewarded for the important contribution she makes to the Lowe's team and brand!

Update: 5/12 Lowe's DO NOT CARE ABOUT THEIR CUSTOMERS, THEY ARE LETTING A FAMILY OF 4 GO WITHOUT A…read moreREFRIGERATOR FOR AT LEAST 7 DAYS THST IS STILL UNDER WARRANTY! ‐------------------------------ I have a Frigidaire Gallary Frigidaire that stopped working on 5/10/2011 that is still under warranty until 2027. Called warranty department and they sent a link to schedule appointment, I received a confirmation for an 8am-12pm appointment. At 8am received a message that they cannot make it until between 12pm-5pm. They showed up between 2pm - 2:30pm and said its the main frame board and it will take them 5-7 days to get the part. So Lowes at Ridge and Little is refusing to replace it even though its still under warranty and the warranty department does not care about a family 4 going without a Frig for 5-7 days. Lowes truly do NOT care about their Customers!!!!!!!!!!

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Lowe's Home Improvement
Lowe's Home Improvement
Lowe's Home Improvement

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Gladiator Sod

Gladiator Sod

2.0(40 reviews)
2.2 mi

Gladiator did a great job replacing my front lawn today. Annette provided a quote over the phone…read morefor me based on my measurements. I told her I wasn't sure my calculations were correct and she ensured me I would only get charged for what they install. Final price ended up lower than my quote. James and his crew removed old sod and installed new in 3 hours. I will use them again on my backyard.

UPDATE (July 2025): It's been over a month since this incident occurred, and only after filing…read moreformal complaints with the BBB and the Florida Department of Agriculture and Consumer Services did I finally receive any form of contact--from Gladiator Sod's insurance agent, John at Commercial Insurance Specialists, LLC. Shockingly, within the first two minutes of the call, John accused me of attempting insurance fraud and claimed that by leaving this review I was "playing dirty." He initially said he had reviewed the surveillance footage, but after I asked questions to clarify, he admitted he hadn't actually seen it--instead relying solely on what his client told him. John also stated that the owner of Gladiator Sod "would have just paid me out of pocket" for the damage of the trailer, which is strange considering no one from Gladiator Sod has ever contacted me directly--not even once--except for a vague BBB response weeks later. This situation has been nothing short of a nightmare: * My property was damaged on their premises. * I received no response until I escalated it to state agencies. * When contact was finally made, I was accused of fraud without any real investigation. If I were trying to commit fraud, would I have posted all of this publicly, pursued formal complaints, or requested insurance contact details from day one? Absolutely not. This company has shown a complete lack of accountability, professionalism, and basic customer respect. I will continue to pursue this matter further--not only because of the damage, but now because of the personal and baseless accusations made against me. UPDATE to business response: Thank you for your response. However, I must clarify several key facts: 1. This is not the first you are hearing about this. I made two separate attempts to contact your business directly prior to posting this review. In addition, I also filed a complaint with the Better Business Bureau. To imply this is a surprise undermines the efforts already made to resolve this issue privately and professionally. 2. The damage to my trailer was not present before the visit to your facility. I have reviewed surveillance footage from multiple angles on my personal property before departure and upon return, which clearly confirms the condition of the trailer changed immediately after the visit. 3. The assertion that "anything could have happened in the 5 days" is misleading. The damage was observed and documented upon immediate return--not five days later. The timeline and circumstances clearly indicate the damage occurred during loading on your premises. 4. Florida Statute 627.4137 legally requires a business to provide insurance carrier information upon request after an incident of this nature. Your refusal to provide your insurance information is a direct violation of this statute. I am again formally requesting your insurance provider's contact details so this matter can be addressed appropriately. I am still open to resolving this without escalation, but I will not hesitate to take the necessary legal steps if my request continues to be ignored. Your cooperation and compliance with Florida law would be the most professional course of action moving forward. Govern yourself accordingly. ---- On June 28, 2025, I visited your facility and purchased 1.5 pallets of sod. During the loading process, your employee caused damage to my trailer. I have reviewed surveillance footage from multiple cameras at my residence which clearly shows the trailer was free of any damage prior to departure. Upon return from your facility, the damage is evident. Based on the timing and circumstances, it is reasonable to conclude that the damage occurred on your premises and as a result of your employee's handling. As such, I am requesting the contact information for your insurance provider so that this matter can be formally addressed and resolved. Please respond promptly, as failure to do so may require me to pursue further action to recover damages. Shawn Robertson Vehicle: White F150 Trailer: Black 20ft

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Gladiator Sod - The size of whole needed to plant palm tree

The size of whole needed to plant palm tree

Gladiator Sod - A palm tree I purchased

A palm tree I purchased

Gladiator Sod - The spot for the palm tree

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The spot for the palm tree

Lis's Pieces - homeandgarden - Updated November 2026

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