I needed a battery that no longer held a charge replaced on an apple ipad6. It took a bit for the…read morebattery to come in, but once they got it, the repair was done by the next morning! My ipad 6 now works great, the price was more than fair- cheaper than I could have done it! Not to mention They had the knowledge to actually do the repair properly ! I was very impressed & will use them again if needed & recommend them to all my friends!!

Jay is awesome, always willing to help with any technology topic you can think of. :-). Very fair…read moreand courteous assistance to make sure you are making the right decision. Jay is willing to take a look at your issue at hand and before charging you anything for his time or parts. Highly recommended for your mobile and Mac issues!

My brothers and I have been buying from him for decades. He is very knowledgeable and not pushy. I…read morewouldn't buy audio without consulting him.

I was disappointed to see the negative reviews for The Little Guys and I felt the need to provide…read moremy positive experiences. I have purchased various items over the past 20 years from David and his team of professionals. This includes televisions, stereo components, DVR's, indoor and outdoor speakers, wireless iPod docking stations to integrate with my home's surround system, amongst other things. They are extremely knowledgeable on the products that they carry and run an honest business practice. You can always find something on the internet for less, and we all do that. But go ahead and buy something and find out what kind of support you get. People go in person to stores like this, pick out what they like, and go home and research it and order it on the Internet. What's missing? Service and knowledge. That's fine and dandy on many things, but on items like higher end electronics, you want the relationship with a store that strives for customer service and satisfaction. I have been a repeat customer many times through the years since this store opened, and have referred The Little Guys to many of my friends who have also been happy. The owners care about their customers - go in and see for yourself.

Wonderful establishment, told them what my problem was and they had an idea what was wrong with it,…read more3 days later it was fixed and ran beautifully. In between the 3 days, i received calls of them asking if i need data backed up and the status of the repair. Couldn't have asked for better service. Highly recommend, could've been done sooner if i payed a lil more to move me up the list but i was in no hurry! Thanks guys!

Great pricing, great service. A-1, wish I could give more stars. Nice people doing really great…read morework. A huge asset to our community. Thank you!

When ordering the washer, website stated delivery on 6/6 and that was accurate!…read more Delivery was confirmed via email for 11am-2pm. Driver arrived at 10:45 Delivery drivers were friendly, courteous, and careful. Not one ding or dent from front door to basement while removing old washer and installing new washer

Great customer service, great delivery and installation. Driver, Manuel and Helper Gustavo were…read moreboth respectful and kind! Kudos to ABT!

Daum's is the best ever and Dan is a super cool guy. They're super helpful. Conveniently located…read more Honest and reliable. Great repair service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

We are renters. Lanlord purchased a used refrigerator as soon as we tile her ours went out. She…read moreknew the guy here so she expected he would send out a good used fridge. Delivery guys showed up with the 2010 model which was the same that we had in our rental. Inside of fridge was filthy dirty. Would almost go so far to say this was their break room refrigerator. Not sure how they let it leave the store looking like this. Plus side was the delivery guys were extremely friendly and helpful. Took me an hour to get fridge cleaned up.

We had a fantastic experience with Grand Appliance - Joliet from start to finish. Sales "Kevin",…read moredelivery, and overall service were truly top notch. The sales team in Joliet was knowledgeable, helpful, and easy to work with. Delivery was handled professionally and with great care. The delivery crew went above and beyond -- they removed our old side‑by‑side refrigerator, transported it to a neighbor's house down the street, and placed it in their basement. Everything was done efficiently and with a great attitude. It's clear that customer service matters at Grand Appliance. Highly recommend the Joliet location if you're looking for a stress‑free purchase and excellent service.

The sales process was easy and I was well informed about the products I was purchasing. All…read morequestions were answered and was even able to get a discount. Will be making all my kitchen purchases at Grand! The service team was amazing! Professional and respectful of my property. They were quick and efficient and took every precaution to ensure nothing was damaged during the process. They were also very friendly which makes the entire experience tolerable! Tre and Dennis were so good, I'll be requesting when o purchase additional items from Grand. They had a third member, I forgot to get his name. The team was great!!!