Can never get in contact with these guys, can't message them, can't leave a message and nobody answers the phone. I have a check I can't cash from them and insurance they can't figure out how to bill properly... Not a fan of this business one bit read more

Firm was not transparent with costs/pricing up front. Pricing is outrageous. Did not inform me that I could save a significant amount of money up front. Make sure you go through with them step-by-step what everything is going to cost you and how much insurance will cover. I would personally call up my insurance company before I met with them to see what is covered and by how much. Do not be in a hurry. They glance over this. They also automatically send you supplies that are outrageous in price. You don't necessarily need them. You're not a bank. Customer service was awful and painful. The last time I called I was on hold for 1 hour and 10 minutes and I finally hung up. Additionally, they keep sending me the wrong items. I finally had to call my insurance company to get the correct answers and they told me how I got shafted. read more

Google Lincare and the word fraud. Largest fraud in Medicare history right here in Eastern Washington. Currently they are playing a pricing bait and switch on me. I bought CPAP supplies this past year. Charged one price all year, now they say they were charging incorrectly and I owe nearly $450 for this past year. I was given a bribed intro price according to Debbie in order to get me to do business with Lincare. I agree with her analysis because I compared my price to Amazon last year, and they were similar. Now the company wants way more than the open market price, and they are also ripping off the insurance company for the same amount as well. Threatening me with collections. I am demanding a statement for this past year and they are failing to produce one. I will attempt to do my part to file a police complaint and see if we can bring criminal justice to actual individuals running this corrupt business. read more

LinCare provides supplies for my very expensive CPAP machine. They call incessantly to order items for replacement. Incessantly. Drives me bananas and have asked many X's to be removed from their auto-call list b/c I'LL call them when a supply needs replacement. I met my private ins OOP deductible March, 2019, and my carrier has reimbursed this rip-off business 100% since April. I've called the billing office, spoken to supervisors, sent EOB's, etc. to prove full payment and yet these shysters continue to send monthly $750 bills, saying my acct is delinquent and may be sent to collections. What exponentially aggravates me is the potential for senior citizens and others to get scared and pay these scammers. If you're having difficulty like this, make noise w/your doc. They have more clout. (PS Stay away from Norco too; they're even worse!) read more

After some initial miscommunication in getting a prescription for a Portable Oxygen Concentrator to Lincare by my Doctor, Lincare has proven to be a far superior supplier than Apria. From the manager, Wyatt, the customer service reps, Scott the driver and Sherry in billing, everything is working smoothly! I have NEVER written a review for a company before but Lincare is such a good company I felt they needed to be recognized in a positive way. read more

So...Long story...buckle up! But read this!!! I had my sleep study done and was waiting to hear from this Lincare regarding my cpap. Never heard anything. Called them and was told they were waiting for the prescription note from my doctor regarding the cpap supplies I would need. Contacted my doctor's office and was told all information was provided to Lincare already. Called Lincare the next day and was told who was handling my case and that she was gone for the rest of the week, and they still did not have the prescription from my doctor, and to call the following week. Hmmmm. Called the next week, was told they now had all the information they needed (okay) and I made an appointment. Arrived at my appointment time and was met by a very unfriendly staff, upon where I proceeded to wait, and wait, and wait until 25 minutes after my appointment was supposed to start. (I was the only one there...no other customers and only some drop-ins to pick up supplies. While waiting, I was lucky enough to witness how this office treated some of their customers, one in particular. After this particularly unhappy customer left, this worker was talking about him and when she finished, in a sing-song voice said, "Another unhappy customer.") Yeah. Unfriendly, unprofessional, and lots of attitude. I asked if I was going to be seen soon and was told soon. Explained that I would need to reschedule if my waiting time was going to be much longer (now 30 minutes after my appointment). I will wrap this up and spare you more unpleasant details (I think you have a good idea already), but essentially the person I was supposed to see quit unexpectedly and instead of telling me they were short-staffed and were waiting for someone to arrive to assist me, they let me sit there and were rude and unprofessional. I am going to find a new business to get my supplies. Good luck! read more

Very unprofessional. Tried to obtain supplies X 1 week with no call back X 3 and a hangup call X 1. No thanks taking my business elsewhere.

We were with Lincare for over a year using oxygen for my son. We had great set up service, and technician service. The tech just showed up at our house one day to inspect the machine. He said they had called several times without a response. They had the wrong phone number. I corrected the number. The same thing happened again three months later. We really did have any contact with them other than those visits for over a year. About a month ago, I tried to order a portable oxygen machine for traveling for our kiddo. I was told to order it two weeks in advance because it had to come up from FL. I asked for it almost a month in advance. As the time got closer for us to travel (a week out), I called again to find out about delivery. I was told it was not ordered, and could not be ordered until my son went to the doctor and was tested for pulm function. Since he is four, that is not a test that he can do. I explained this to Cindy (the gal I was dealing with). I also explained to her that I contacted my insurance company and that test is only required for people over 18 years old. She said she would talk with billing and get back to me. I called again ten days later. She still had not heard from billing, but would not order the portable machine. She tried billing again. After three days of waiting, I called to speak with the manager, Zach. I left two messages without a return call. I stated that it was urgent as we were traveling in less than a week. I called again and was told he was given the messages but was with reps at lunch, and to call back in an hour. I called back. Still unavailable, though in the office. Three days later, Zach called me back. He told me he had been out of town, and apologized for the delay. At this point, I was furious for being treated poorly by all staff. I told him I knew he was in the office, and was sick of being lied to. I told him we were switching companies, so his services were no longer needed. We switched to Lifecare solutions. Everything was taken care of professionally and quickly. I had many follow up calls and the delivery was very prompt. I called Lincare to come pick up there equipment. I was told someone was on there way. I waited for 4 hours and no one showed. I called again. I was told they would be out tomorrow at their convenience. I was very rudely told by Cindy that she would request the driver call me before 9 am to tell me what time the driver would be by. Cindy was very sarcastic and rude. Three days later, I still have the equipment. I would NEVER use lincare again after this awful experience. We had to reschedule our trip to see specialists because we could not get a portable machine, even though they are an oxygen company. Ridiculous. read more

I went into the business was greeted with respect. Receptionist was help full, told me a script was needed from my Doctor. This was done my paperwork was received by them. Everything was set up. I was notified about how to order my supplies and when. When I proceeded to order my supplies. I had no Idea when they were worn out. Placed an order for what was an obvious thing I could use as a back up in case I was out of town and a mask tore or some thing. I should add that I had a severe brain injury a few years ago and it doesn't take much to stress me, into a seizure. My Dr. wrote a script for a new mask the old one wasn't working. I called to get one and have it fitted. I made the appt. while I was making my appt. I could here back ground noise, they were talking about how I was abusing the system. and was some kind of ass hole that was taking supplies from them that I didn't need. I heard in the back ground that they could make me pay for the head gear, by god was the tone. When I was fitted for the mask the gentleman that did it was very nice, when this was done the office manager or who ever she was made a special point that I was charged for the head gear. The gentleman let her know the mask had one already. She was pissed off, at this revelation. she thought she was going to at least penalize me. There isn't any reason for the way I was treated. You don't know what has happened to a client, so don't treat them like that, nor anyone else. Your company is better than that person that was a bitch that day. She should look into another line of work, like perhaps a collection agency so she could show case her skills. read more

they are very rude and never call back!!! I would consider another service. I have been trying to get my cpap supplies and either the person can't find me on the computer or someone will call me back immediately that never happens!!!! read more