The all time worst customer service experience of my lifetime. It is my opinion that Alexis was the most rude and condescending person I have ever dealt with. She thought she was being very cute when she sarcastically said "you are being rude again and I'm going to just tell your doctor you should go someplace else!" She was shocked when I said she was the one being rude and that I was going someplace else. I have excellent insurance and since it is a PPO I can go any place I'd like and I have already secured my durable medical equipment through their competitor. Debbie Jaskulski, Alexis's supervisor, whom I never spoke with, contacted my doctors office and defamed me. I am suing Alexis and Debbie (Debra Jaskulski) for slander, liable and defamation for $10,000 in small claims court. In researching for that litigation I found Lincare was cited by the Federal Government for fraud and Lincare agreed to pay more than millions of dollars to say out of jail. Lincare also had a second issue regarding ethics and was fined 10 million dollars and forced to enter a five year agreement with the Federal Government called a CIA consent agreement. oig.hhs.gov/publications...
The article says in part: Lincare Pays the Feds $10 Million dollars in fines and Signs 5-Year CIA To Resolve Allegations of Kickbacks and Self-Referral Violations - "Washington, D.C. - Today Health and Human Services Inspector General Daniel R. Levinson announced that the Office of Inspector General (OIG) has entered into a Settlement Agreement and Corporate Integrity Agreement (CIA) with Lincare Holdings Inc. and its subsidiary Lincare Inc. (Lincare). The settlement resolves allegations that Lincare paid illegal kickbacks and violated the Physician Self-Referral (also known as Stark) Law. Under the settlement terms, Lincare, one of the nation's largest durable medical equipment suppliers, paid $10 million and entered into a 5-year company-wide CIA. Today's settlement is the largest ever for OIG under its civil monetary penalty authorities. OIG alleged that Lincare engaged in a nationwide scheme to pay physicians kickbacks to refer their patients to Lincare. Lincare gave referring physicians items such as sporting and entertainment tickets, gift certificates, rounds of golf, golf equipment, fishing trips, meals, advertising expenses, office equipment, and medical equipment. The illegal kickbacks also came disguised as payments pursuant to purported consulting agreements, such as Medical Director Agreements. OIG also alleged that Lincare violated the Self-Referral Law by accepting referrals from parties to the illegal consulting agreements."
Beware and please google Lincare for further information before you trust them with your medical needs. I found many more articles and the settlements are not small. In my opinion Lincare is not an entity I would trust based on the size of these settlements alone! The rudeness of Alexis just adds to the impetus to go elsewhere! read more
