I'm updating my review because I asked this facility for a refund after my dog's condition declined…read moreunder their care. In response, they told me to first remove my reviews from Google and Yelp in order to process the refund. That alone reflects how they handle complaints and accountability. I boarded my dog Mishka here while attending my sister's funeral one of the most difficult times in my life. The photos they sent showed Mishka looking terrified and unwell, but they kept saying she was "doing great." I asked four times for my emergency contact (my nephew, who has a close bond with her) to visit and check on her. They denied every request. I also asked that she be walked, and they didn't cooperate. I noticed in two or three playtime photos that she was on a leash, and when I asked why, they said it was for her safety because she's a jumper but isn't this supposed to be a place designed for dogs to play? When I picked her up, she was dirty, had visible signs of diarrhea, and her ribs were showing. A vet confirmed she had lost over 13% of her body weight and suspected stress from boarding as the cause. At first, the facility said they would review covering the vet bill then later refused. Instead of taking responsibility, they focused on silencing my experience.

I love Bed and Bark in Waxhaw. My dog is always well taken care of. She is happy when I drop her…read moreoff and happy when I pick her up. The staff has ALWAYS been friendly and accommodating and willing to help in any way, from changes to drop off and/or pick up and even when my dog got sick while I was out of town. I would never take my dog anywhere else. By far, one of the BEST boarding places in town. Terese K.

Been taking our pets there for 8 years. Very professional, clean kennel and their communication is…read morevery good.

Still amazing! Love knowing the dogs are safe and well taken care of when we are awayread more

This place is AMAZING! I have never seen such happy dogs. The staff truly loves their jobs, the…read moredogs are so well taken care of. You won't find a better place to trust with your dog. If there is a heaven on earth for dogs, you'll find it here.

Our big derpy girl absolutely loves her stays at Tuscarora! She gets tons of play time, good…read moreinteraction with other pups her size, and gets to sleep in her own bed during stays (most of the time it even comes home laundered! Trust me, this is no easy feat!). Teddy usually falls asleep on the ride home from camp as she's so exhausted from her doggy adventures but you can tell how happy and incredibly well cared for she is during her time away. We've had issues with boarding facilities in the past (check my reviews if interested) which left us hesitant to booking, especially considering the expense that comes with larger breed considerations. However, not only does TCC have better care, facilities, and customer service; they are also easier on the checkbook. Teddy definitely has a home away from home in TCC, and even though our new move puts us another 15 minutes out, we wouldn't go anywhere else!

5 Stars - Highly Recommend! I can't say enough good things…read moreabout Hounds Town in Indian Trail! From the moment we walked in, the staff was incredibly friendly and welcoming. It's clear they truly love what they do and care deeply about every dog that comes through their doors. They took the time to get to know my dog's personality and needs, and I felt completely at ease leaving him in their hands. Their professionalism shines through in everything--from how they communicate with pet parents to how well they manage the dogs. It's such a relief knowing he's in a place where he's not only safe but having a great time too. If you're looking for a doggy daycare or boarding facility that's clean, caring, and run by true dog lovers, this is it!

After our go-to kennel closed its doors, I decided to give Hounds Town a try and, I am so glad I…read moredid! At first, I wasn't sure what to think given the sort of nondescript building and area it sits on but, I needed a place for my girls to stay for 9 days while we went away on vacation and decided to give them a try. I had seen a few negative reviews but, the majority were positive so, one shot is what I figured they deserved. Typically, when my girls come home from a long kennel stay, they look miserable. They typically look like they haven't eaten much and I swear they look at me like I'm a horrible fur mom for leaving them wherever they went. That was totally not the case here. In fact, when the door was opened to let them into the lobby where my son and I were standing to pick them up, they ran to the two employees in the room instead. Not only did they look happy and healthy but, they smelled great (no I didn't request a bath) and all of their bedding had been washed! It was obvious they had eaten well and were happy. When we got home, rather than immediately crashing, they even played a bit and stayed awake for a good bit of time. I will definitely be using Hounds Town in the future for not only kennel needs, but for daycare this summer!

Jennifer provides a fantastic pet-sitting service! Scheduling, communication and payment are all…read moreeasy with use of the app. She is punctual, takes great care with my dogs during a visit (including playtime), send pics and gives me an update. I highly recommend Jennifurr's Friends Pet Care!

Jennifer is a wonderful caregiver for pets. To be truly great with dogs, cats, or any other animal,…read moreone must be a good human being. Jennifer is the definition of just that - a good human being. She communicates well. In that, she is easy to get in touch with and she will remain in contact as much as is needed during her care of your pets. I recommend her without hesitation for anyone looking for the very best for dog walking or pet sitting.

I've had nothing but great experiences boarding my dog at Bowzee Wowzee! I've taken him here 3…read moretimes now, once leaving him for an entire week. He is very well taken care of. Never any instances of him being hurt or sick or anything! You can bring your own food to avoid paying for theirs which is great for my wallet and his sensitive stomach. I typically also elect for him to bathed before I pick him up. It's super convenient after traveling! Overall they are reasonably priced and I believe they are taking good care of the animals. I highly recommend them!

My CoCo gets happy as soon as we get on the street. When we get out of the car she pulls me…read moreinside. I can really enjoy my vacation when she's here.

Words cannot express the gratitude I owe Cynthia and her son. They took care of my dog while I had…read moreto be hospitalized for 2 months! I think of Cynthia often of how well my "Nikki was taken care of. Knowing that my dog with Cynthia was the only thing I did not have to worry about. God makes angels and Cynthia is one of them. Thank You, Carol L

I rarely ever give a five star review...but this fine facility and it's owner (a wonderful…read morelady)... deserve it. We were coming from our home in Indiana....Visiting family in Monroe. Weeks prior I had to find a good facility to board our dog....Who did not mind answering my questions. We were only staying 2 to 3 days....Looking at this fine facilities yelp reviews...well let's just say I'm happy the reviews were right on point....when their reviews are honest they can be helpful... The facility was very clean...the owner was very helpful when it came to answering all of our questions and addressing all of our concerns. We even got a video which was wonderful. The price was fair. We even had to leave a day early. She was very gracious and very accommodating. Our Pets treatment was that of a loving atmosphere. We will definitely use Unleashed again.

Our dog always has a good time at Rebecca's! She's very flexible, responsive, and always sends us…read moreupdates. Highly recommend!

From the owner: A home away from home for your pet! (Staying in our home!) Whatever you and your pups need, we're…read moreready and happy to provide it! My two (human) boys, my dog, and myself have lots of love to give. With over 15 years of experience, we can do boarding, walks, special care, medications, and whatever else your dog needs to have a happy, comfortable, and safe stay at our place. So you can rest easy too, while away on your own trip!

I don't know where these negative reviews are coming from, but I give Pet Paradise Ballantyne, FIVE…read moreStars! I just BOARDED my two SENIOR Fur-babies for FIVE days, and they received EXCELLENT care. My Yogi is 14 and on prescription meds. He received his meds as directed! I've NEVER left my babies for this length of time and was quite apprehensive. The Manager, Rosemary, went out of her way to reassure me and promised to give them EXTRA attention! My babies even received a "go home" bath! They were happy, calm, and "tuckerd" out when my husband and I picked them up to go home! I HIGHLY recommend this facility and look forward to using them again and again. Thank you, Pet Paradise-Ballantyne! .

Checked my dog in last Thursday-Sunday and confirmed day camp. After not seeing her on Webcam…read moreafter checking several times Thur & Friday morning we called at 11am. While in hold she amazingly appeared. I was told by Regional manager it was her fault for Friday since she had a meeting and didn't do roll call. Lame excuse to me. We could also never find her in any kennels. I asked about Thursday's Day camp and she said she would send me over time stamped video. It has been a week, several requests and no video. She was let out late on Saturday after we called again and when he got her home Sunday & gave her a bath, found what looks like a bloody bite wound behind her ear. I tried calling Monday and after several attempts, was told they weren't picking up because they were understaffed and told to send photos, which I did. I also requested day camp videos for everyday in writing & verbally and no response. Try finding contact information about the corporate office, they don't easily share it. Also check out BBB and see they are not members and have a "F" rating. After, a complaint filed on BBB a marketing person has sent me 2 emails, one asking for the location & one yesterday saying she would escalate it. I did find the HR manager's number Monday and she said she would have someone call me & no call. I think they may have been understaffed and thought they could get away with not providing day camp and still wonder how my dog got hurt.