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Limitless Behavioral Services & Consulting

5.0 (1 review)
Open • 7:00 am - 9:00 pm

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4 years ago

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MindWell Behavioral Health

MindWell Behavioral Health

2.7(3 reviews)
0.3 mi

Brought my son here for "family" counseling and medication management. The therapist told us, if he…read morewas doing "family" therapy he could not see us individually. He saw us twice and on the third visit asked I not be present for the session. This was uncomfortable for me as my son had just started a new medication and wasn't fully acclimated to it. I never got the chance to tell the therapist my son was a little out of it. On the forth visit we waited and waited for him to see us, but after 10 minutes past our appointment time, we were told the therapist was in session with someone else. The office staff was totally confused as I had a card with the appointment time and date and was there at the office 15 minutes early. They finally found something in the notes that said, the therapist has determined that he and the client are "not a good fit." He needs to find someone else. This after asking me to contact my son's lawyer and get copies of court documents for him to review and have the lawyer write a statement explaining my son's visitation with his daughter. No one notified us that he was cancelling the appointment and dropping us as clients. The NP who was doing medication management posted notes in the patient portal about a drug my son was not prescribed. I assumed it was a mistake as it was deleted later in the night but the notes sent to the therapist still mentioned that my son was taking that drug. My son was given a 14 day prescription and then the NP cancelled his follow up visit saying she was "unavailable." This left my son with no medication until the appointment could be rescheduled for another day. These are not the kinds of drugs you can just start and stop taking. My son had to go through withdrawal symptoms and if he started the medication again a few days later, he would have had to go through all the symptoms of getting acclimated to the medication again. I would avoid this place as it was clear to me they not only don't care about their clients, they don't know what they are doing.

The only reason I'm leaving three stars is because the woman I actually had my therapy session with…read morewas very kind. However, the people they have for reception are completely unprofessional and do not communicate with you. They supposedly need to see you the same day every week which I can't do because I have a constantly changing work schedule, and I was not informed about this. They scheduled me for an appointment without my knowledge or a confirmation of the appointment through email. There has been no communication , and when I tried to schedule my next visit while I was there after my first appointment they told me I would be contacted to schedule an appointment. They instead just scheduled me for an appointment without my knowledge. I do not recommend this place if you have severe anxiety as they are not accommodating.

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Limitless Behavioral Services & Consulting - c_and_mh - Updated May 2026

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