I will have to say this review is solely on the communication, as I was not able to receive their…read moreservices. First, she was super responsive and answered all the questions I had prior to booking a time and date for a regular clean. Then, I was expecting her to confirm prior to the day of the clean, if our appointment was still set. She didn't, but I reached out to her to confirm. She set the time for 8 am. The day of, I woke up extra early to put some things away so it's out of their way to clean so that it's ready by 8 am. 8 am came and went and she was still not here. I wasn't too upset about it but it was a little bothersome as I have my 3 yo and 6 mo with me. At 08:11 she informs me her assistant is bringing their 4 yo child. If I didn't have kids I don't know how I would have felt about this, but since I have my 3 yo, I was ok with it since he is friendly and loves to play. (At this point in my head I was like, shouldn't you discuss that with your assistant atleast the day before? It just seemed so unorganized) At 0826 she tells me that the little girl has a "flu" and isn't able to go to daycare, but will be wearing a mask. At this point, I quickly became uncomfortable as I can't afford to have my babies sick as we are also leaving on a trip the next day. I told her that and asked her if that means we are cancelling. She said yes. Later, I then asked if we can reschedule and if she would offer a discount since it was last minute cancellation- let alone the day of and passed the appointment time. She ignored me for hours and said she can't cause she wouldn't offer a discount. I said that's fine, I'm okay with the original price of $225. And I said it was just a courtesy question if it's something she would offer for the inconvenience. THEN she tells me *I* was the one that canceled. When in fact she was or we both agreed upon it. But either way I don't think it's professional to bring a sick child over to someone else's house, who has little kids. But the fact of the matter is, I was still willing to pay the original price even if there wasn't a discount. But instead of rescheduling the clean with me, she continues the conversation that I was the one that canceled. I had to show her the screen shot of our convo to show that she cancelled. But again, how is that helpful or productive? Don't blame your client, when your client is still willing to give you business after everything. Anyway, I'm sure the cleaning is exceptional based on the reviews. And I'm bummed that it was a fail for me.

I needed a move-out cleaning and she was available the same week. Arrived on time and was…read morecourteous. Everything that was left behind in the home was gathered neatly, and garbage was left ready outside the door (she even replaced the bag in the trash can). Pricing was far more competitive than similar cleaners. Very thorough job - oven was spotless, microwave was clean, and even cleaned the bathroom fan. Would hire again for another cleaning!

Karina was amazing! She did a fantastic job cleaning my condo. Her attention to detail and…read moreorganization skills were top-notch. I highly recommend her services.

I look forward to every cleaning visit! It's so nice to come home to a clean home. Paula and Lesa…read morealways do a great job! Vacuuming up dog hair off the furniture is not an easy task and the couches are always perfectly clean. I highly recommend Mighty Maids to anyone!

We scheduled an appointment and they came out within 2 weeks, promptly on time at 9AM (in fact 5…read moreminutes beforehand), and went to work. Originally we scheduled them to work from 9AM-12PM, but they got done early at 11AM and we didn't have to pay that extra hour (yeah). The only downside was that one of the women accidentally broke my antique figurine while dusting off my shelf. She told me to call the office so that I could be reimbursed, which I immediately did so. I had to show proof of its authenticity, value, along with pics, which I did so, and was immediately sent a check within 2 days. All in all a good experience, the bathroom was scrubbed excellently, as was the kitchen, et al. I would recommend Mighty Maids to others. :)

I am extremely disappointed in the service I received yesterday. I paid for a standard clean and…read morepaid extra to have my fridge cleaned. The only thing that was cleaned was my fridge. None of my windows were even touched, my stove was not cleaned, under the beds and couch was not vacuumed or mopped, my shower was not cleaned, the outside of the toilet was left as is, there are still spots on my floor after they mopped, cobwebs on the walls after they dusted. The list goes on. If I knew this is what I would be paying for, I'd just have done the work myself like I typically do. I bought this as a gift for myself to give myself a break from all the cleaning and ended up having to do it all anyway!! I called to let the manager know and she said she will fix it. I will update my review if this happens.

This is my second time hiring a professional cleaning service - and WOW WOW WOW! I'm so impressed…read moreof their professionalism, dedication, customer service and the quality of their work. Most of cleaning services charge by hours. Wellspring charge by square feet, and they won't leave your house until every square foot that you pay for is cleaned (their words, not mine :D) I love how I was able to customize what needed to be cleaned, since my whole house is pretty well maintained most of the time, yet deep-cleaning is so time-consuming and that's why I need professional help, especially for areas where I can't deep clean myself (grout, bathroom tiles...) After a phone consultation with the office manager Linh, I've got an in-home estimate with the lead technician Athena. We walked through the house and I told them what rooms needed to be cleaned, the areas that bother me the most, which are tiles/ grouts. They are good to assure me that they will be cleaned, and wow they delivered the promises. My house was so clean that I forgot to write a review right away, until the mess started to build up again and made me thinking of them :) The day of cleaning, they showed up in uniforms, with equipment- cleaners organized/ labeled so neatly that I only see from Pinterest. The crew began working, and at the end, Athena did a final sign off around the house with me to make sure I was satisfied and all items are checked. After I pointed out a few areas that got neglected, they went back to work until all issues are addressed. They didn't leave my house until 7pm that day, till my house was all clean. I'm truly impressed with their dedication and professionalism. Will be a returned customer for sure :)

Great cleaning! Great lady! Will definitely use her services again! She was efficient, on time,…read morecommunication was easy, and results were above what I expected!

verna the owner/boss is selfish and greedy and has no love or respect for her employees / so called…read morefriends. i worked for 40plus hours and she didnt pay me , she has a gambling problem and doesnt know how to handle her finances. she offers everyone in the hood a job and the ones that do work like getting paid daily ,so whenever they need casino money its cheap work for her to pay for and i honestly wanted to believe her and trust her but she did me so wrong , she wasnt honest and doesnt value true workmanship. and her boyfriend joey threatened me and all i was doing was being patient waiting on her to get paid but he felt that threatening me would make me go away, i had apartment keys to koz apts but was to scared to meet her because of her boyfriend. she had me fooled i truly thought she was my friend and wouldnt do me like that but no i was wrong.

APlus CleanUP Service is amazing! They came in and cleaned my place spotless! They were timely,…read moreaffordable and very friendly! I booked online and got a quote within a day and they were out cleaning my place the next week! 5 star service and business for sure! Thank you APlus! You will be recommended to my friends, family and co-workers! And used again.

Brissa and her team were awesome. They were incredibly easy to communicate with and schedule. They…read morewere kind and respectful of our space, and showed up on time. They even stayed a bit over our allotted time just to make sure all the things we needed to get done were done. Great attention to detail, and really left our home feeling thoroughly clean and put together. The complete opposite experience of most contractor experiences we have where we often feel taken advantage of or over-promised. Thank you for everything!

Does an amazing job cleaning my house looked great after every visit. Always on time, very fair…read morepricing and communicated well. Strongly recommend!