I'm sad. I spent a LOT of money getting a manicure and pedicure. When I walked in the front door, no one greeted me. The girl at the manicure table finally asked me something. I could hardly understand her, not because of a language barrier, but because she was not really talking loud enough or being very nice, so that I could hear her. So I told her I wanted a manicure and a pedicure. She motioned over to another girl. She motioned for me to sit at the table with the number five. So I did. That girl didn't greet me either. She asked me what I wanted. I told her I wanted a manicure. She asked me if I wanted tips but I could not understand her. So the other girl asked me if I want tips, and I could understand her, so I said yes. The girl that did my manicure was not friendly and was not very gentle with the electric filer tool. She made me jump one time because she got so close to my skin on my left thumb that I thought it was rubbing the skin off. While she was doing my manicure, a young boy came in and started talking to her and the other girl that was at the manicure table beside her. I believe he was a son or family member of one of the girls. He kept bumping and grabbing the girl doing my manicure and making her hands move around as she was trying to do my manicure. Instead of telling him to stop, she just kept letting him do it. Two of my nails on my right hand are crooked. She did not moisturize my hands, which I am used to having done while getting my manicures done, which added to the manicure not looking great because of the dry skin. This person also did my pedicure. The pedicure was better than the manicure, but I'm still not completely happy with it because she didn't file my toenails at the top to make them straight. All in all, the experience was not good. I suggest not going there because the people there don't act like they want to work. I don't understand it. I have worked where I have had to greet people and make them feel welcome, and this place just does not do that. Also, they were not busy at all. It was a Wednesday at 10 o'clock in the morning. When I arrived, there was one other person there getting a pedicure. By the time I sat down to get my pedicure, two girls came in, and no one greeted them either. They stood there and waited until the lady in the back came out to see what they wanted. The people that were in the front never said a word to them. I'm so embarrassed and mad at myself for not telling them that I wasn't happy with the manicure or pedicure. I definitely will not go back to that place. Also, the place wasn't that clean. UPDATE: I filed the corners of my nails because they were not even. Also, 3 days later both of my thumbs are infected at the cuticle and hurt SO BADLY!! This is from the girl getting too close to my SKIN with the filing/buffer tool. See photos. read more

Lily's Nail & Spa # 2 - Left hand redness and pain at the cuticle. - Nail Salons Near Me - Carlsbad, New Mexico

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Best place to go to get an infection have gone more than once (sadly) and each time I've gotten an infection on not 1 toe but BOTH!

Enjoyed our experience. I hadn't had a pedicure in over a year due to Covid. Very clean and open.

Thank you Lisa!! I love them, my best set for sure!!! I'll definitely be going back and asking for her! read more

Lily's Nail & Spa # 2 - Nail Salons Near Me - Carlsbad, New Mexico

The one on Pierce street is horrible! Went in for a pedicure hardly had to wait for a Saturday afternoon, which was awesome. Picked my color sat down got a water, very pleased. Come time for my pedicure, the old lady that works there did my nails. Not only did she make me bleed from one big toe while trimming my cuticles but both big toes. Filed my nails jagged, only worn one glove and had warts on the other hand (the one without a glove). Got out a fresh sealed wrapped thing of tools to use didn't use them instead used the ones that were already opened and used on me. Half assed everything from polish (which I got gel) and pushing my cuticles back. She also forgot to do the wax in the bag and had to go get more because it got hard! I had to tell her 3 different times what color after she came back with the wrong color multiple times. All in all if I EVER go back I will definitely be voicing that I do not want her!! I paid wayyyyy too much to be walking out with a big toe that was stinging because of neglect and half adding a job. If I pay for a deluxe pedicure with gel nail polish I expect a whole lot more than what I endured. She was kind but looked as if she rather be anywhere else then where she was! I was excited for that place to open to because it's hard to find a good nail salon in Carlsbad. read more

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A few friends and I went here to get a pedicure and they had us waiting on the chairs with our feet soaking in cold water for over 15 minutes. On top of that, there was a dead bug floating in my water and it got stuck in the filter until one of the ladies pulled it out. We waited 15 minutes longer without a word said to us so we attempted to leave and go somewhere else but they made a big scene trying to get us to stay...we won't be coming again. read more