So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

It will be interesting to see how this will be played out…read more Whatever bias and financial incentive the seller and realtor had to get me to sign off, it doesn't bode well with the WA state real estate board. I know they coercively made sure I could never own this property, but my voice will not be silenced. They clearly underestimated my ability to speak out and take action I see that the seller removed her response to my review, but it is cached and will be used as evidence

Sincere thanks to Sergei Holmquist and Forks Real Estate for helping us navigate a complicated and…read moredifficult real estate deal. He was a firm and unbiased advocate for both us, as the sellers, and the several buyers who submitted offers, which included the buyer he was representing, who was one of our top two choices. He carefully laid out each offer, advised us over and over to read them carefully, and reminded us many times that the decision was ours to make. He gave us the pros and cons of each offer without engaging in any kind of personal bias. He stayed firmly within the bounds of what he can ethically do as an agent. It was difficult for us to pick a "winner", thereby creating a "loser," but we went with the cleanest deal and the one that was many tens of thousands of dollars higher and had an escalation clause. He carefully explained what each term meant, and what we could expect it to mean to us as we navigated. It was a hard decision, made easier by an agent we could trust to be perfectly honest with us, and to lay everything out on a level playing field. Thank you. We are grateful.

I highly recommend Ziprent as a good deal for owners who want the legal backing of a legal lease…read moreand tenant screening. The pictures they took of the house were great and the price was much fairer than local companies. I don't use their monthly management feature right now, just their rent collection ( for only $25/month!) but if I were unable to perform maintenance I would. They always answer their phones and emails right away. I've been burned before by "nice" people who end up being very irresponsible tenants who wouldn't pay rent or who break their leases (by bringing animals, hoarding). Advertising with a property management company keeps people away who don't qualify and have bad tenant histories. Worth the very fair price to be protected.

As a landlord, I found ziprent extremely efficient and professional. Here is why you should…read moreconsider them: - They listen to potential tenant's concerns and provide anonymized feedback to you - 99% of the time they will pickup the phone and talk to you - They respond to emails fast and really consider what you are asking for - **Most important ** they don't charge random add-on fees to the service. Example, if something breaks and they hire a contractor to fix your property, they don't charge 12% fee like most do. In other words if you spend $1000 in repairs, most companies will charge you an extra $120 for the convenience. - Flat $125 monthly fee and no %

I am updating my review now that Kaila has returned the amount of our deposit retained by the owner…read morefor the installation of a screen door that was their responsibility. In addition, Kaila did try to get the house cleaned prior to our occupancy but the owner refused. Landmark did make the owner comply to the Washington Landlord tenant act, when the requirements were quoted to them. Previous review: We rented a very expensive property from this company in April of 2024 . When we moved I. The place was filthy. The property owner had left all kinds of trash and property and this was only removed after we checked the Washington landlord tenants laws and could quote , the violation. Part of our deposit was kept for something for which we weren't responsible. This house is on Dutch Dr and if you're considering renting from this company DM me for all the problems, any infestation, poorly balanced HVAC, uneven floors, etc.

Being a monopoly of properties in the Port Angeles area, they think they can get away with ripping…read morepeople off. I've had a housekeeper for over a year and gave her the list of cleaning they expected. I asked to do a walk through after moving out, which they refused to do. My housekeeper did an exemplary cleaning job and yet they allegedly had to hire Clean by Carly to come in and clean. A 875 Sq ft one bedroom house that was empty and clean allegedly took 6 hours at $40 an hour to clean! Not a chance it took that long. My housekeeper is willing to testify in court as to the condition of the house, should I choose to go that route. They also hired a carpet cleaner, the same one they REQUIRED me to use earlier in the year. He allegedly said there was dog urine on the carpet and it required 2 ozone treatments. My dogs NEVER urinated in the house. My housekeeper will also testify to that. STAY CLEAR OF ANY PROPERTY THEY RENT! They are jerks when you ask them questions, they accuse you of things that are not your issues, and they keep your money. Additional issue the FHA had to step in on: I have 2 emotional support dogs. When I was renting, they had a form which was ILLEGAL, for my doctor to sign saying she would testify in court if it became necessary, that my dogs were emotional support animals! I was told by the FHA that they had issues in the past with Landmark and they had just re-educated them but would go in and re-educate them again. These people think they're above reproach. PICTURES OF HOUSE AFTER BEING CLEANED BY MY HOUSEKEEPER SHORTLY BEFORE THEY PAID SOMEONE TO ALLEGEDLY CLEAN MY HOUSE FOR 6 HOURS.

I deeply regret hiring Complete Residential Property Management. several years ago. It is quite…read moredifficult and time consuming to change Strata Management Companies, but I am very happy to say that we went through the process this year. Don't make the same mistake we did by hiring the wrong company. Our new strata management company is much more affordable, shows council members and owners more respect, uses a powerful computer management tool that wasn't available through Complete, and does the job they were hired to do.

We are tenants in one of their properties. It is like pulling teeth trying to get any communication…read morefrom them, I'm talking about multiple emails and follow up phone calls that only get a few sporadic responses. Have an issue? You better hope they hand the problem off to a competent maintenance company ASAP or it will never be dealt with.

Excellent service! She is the backbone of my business .. Such a lovely person inside and out and…read moreextremely helpful in every way .

From the owner: My goal is to help as many Realtors, as I can, expand their business opportunities. The best way I…read morecan do that is by taking over the paperwork and compliance work allowing them to do more 1:1 with clients

Wonderful management company They really work with you…read more Very quite complex and safe.

Left messages for both Terry and Debbie, by phone, email and via billing employee, both never…read morereturned calls. Only got answers when I got police involved, yet still no Terry or Debbie. Just who you want managing your property. Charged elderly man's credit card for rent of a rental he doesn't rent. Billing office doesn't know practices.....I had to inform billing management of card policy's, which can be found on website! Who's job duties-name title has billing in it, yet doesn't know billing fees! Tell me how you have a computer program Taylor made for your company's billing.....yet can't track what property money was applied to! Or no receipt number or phone number on C.C. receipt. Ding ding...person who doesn't want to return money they illegally acquired? Person that want's an excuse of...we can't track it? Ok, then, your billing employee Ms.Sheets is not trained, obviously if she doesn't know the fee applied to creidt or debit cards, there's a problem. Know the business you work for, at least their website. Make your excuses but bottom line for 20 years in business you should have a solid system down and if not, your leaving holes for excuses for your foul play. Sorry for the poor individuals that have to live in these ghetto rentals. Projects look better than any of their rentals.

When first moved into my building in 2018 my experience with Proline and the building manager was…read moreamazing any issue that came up and there were few the concern was responded to in a very efficient manner but in the past 3 yrs since new management came in a person who has taken management education and recieved accreditation from business schools the management has been atrocious .. more set on getting accolades for herself than caring about the residents that live there the business schools taught her only to care about making money for proline and not looking after the residences.. the building manager did her best but only could do what was approved by upper management

Incompetent or uncaring--but at least rude and argumentative to owners asking for better option for…read more2nd FOB than to drive out from Victoria to the Westshore, as they've rationalized expenses by closing the Victoria location (nevermind planning 2nd FOB hand-offs [meet at lobby drop-off option with one of your staff] that were convenien tto the owners, w/o an owner having to suggest or accomodate).

I've never had a worse experience with a property management company. They've been responsible for…read moregetting us the 3 worst tenants that we've ever had. One tenant that they approved for us used our property as a flop house for his employees. It was obvious to me that that was the renters intention but the lease agreement was already signed so we were stuck with them for a year. They lied to us repeatedly and then trashed our house that had just been redone. The next one was a business property rental. They would honor the terms of their lease agreement signed and vetted by Landmark. They ruined our floor by leaving water running and didn't tell us it was happening until it was too late to dry it out. They cut the door jam of our property to get a refrigerator in. Their lease said they were responsible but nothing came of it so now we're left with a ruined floor, replacing the door jam to our building and taking out the Jerry rigged electrical along with a complete paint job. And currently we're cleaning out a house that Landmark also vetted the tenants for us. We drove by the property and noticed a dog and contacted Landmark. They did follow up with the tenants, and yes they did have a dog but nothing was done by them about it. They kept the dog in the garage and now we're starting to clean it up. We're hoping muriatic acid will get the stench out but we're not sure. The house is also trashed. We're going to need at least 1 dumpster to get rid all the garbage they've left behind. These are the 3 worst tenants we've ever had and all were vetted for us by Landmark. Additionally we've paid them a monthly management fee to "manage" our property? Just shameful. One star is the least that can be given. This management company has cost us thousands of dollars.

Very responsive and professional. Any concerns we've had…read morewere responded to the same day. Would highly recommend Landmark.