I am a hospice nurse with CCHH in Santa Barbara and I have never worked in such with such a caring,…read morepatient-centered group of health care workers. From our spiritual care team, to our nurses, our home health aides, our social workers, our managerial team... everyone is here for the "right" reason: taking care of patients and families to our best ability . I have been a nurse for 11+ years and can gladly say this is the best work environment I have worked in thus far. I trust everyone on this team to show up for patients as their best selves, and ensure patient's get the best care possible.

They were amazing the nurses, social workers , bather were so gentle showed so much compassion and…read morecare for my mother I am very grateful and was very impressed by the quality of care they showed I highly recommend recommend them for whatever needs you may need !

Pacifica Senior living Santa Barbara Memory Care has been using some of their care aides for a…read morespecial client of ours and we are so happy with the results. Their communication, professionalism is top notch both for our community and for the family. They are well trained to handle the special needs of our dementia care residents. I highly recommend them. Sandra Rodezno Community Relations Director Pacifica Senior Living Santa Barbara

From the owner: Help Unlimited has provided high-quality care to its clients for almost 40 years in Santa Barbara…read moreand Ventura counties. It understands the need for compassionate, professional and comprehensive care in the homes of its clients ? care that is cost-effective and promotes safety and quality of life. Help Unlimited has a team of experienced, caring and committed home care aides (home health aides, certified nursing assistants and personal attendants). Help Unlimited is a family-owned private pay home care agency providing short respite care or long term 24-hour assistance. Help Unlimited HomeCare is a state-licensed, Medicare-certified home health agency providing nursing care, physical, occupational and speech therapists, as well as social workers. Help Unlimited, along with Help Unlimited HomeCare, provides seamless and comprehensive care across the home care and home health continuum.

Mike is a great person who truly cares about his clients. Highly recommend Coast Family Home Care…read more Locally owned business.

Mike and his team deserve nothing less than a 5 star rating. They cared for my mother during her…read moreearly stages of Alzheimer's disease. The team is super responsive and goes way above and beyond the minimum requirements. Finding someone you trust to care for a love one is an important and stressful decision. With Coast Family Home Care, I was confident my mother was receiving the best possible care. My mother loved her caretakers, and they became her trusted friends. Mike and his team treated my mother as if she were a member of their own family - patient, kind, and caring. They also understood that home care is not always a linear process, and they were there for my family through all the ups and downs. If you're looking for a team to treat your loved one with the respect and care they deserve, you've found your place! Thanks Mike!!!

Amdal has been providing caregivers for our parents since April 2023. I have been so impressed…read morewith the caregivers and especially the office staff of Erin and Jennifer. As my parents live 40 minutes from town, it is harder to meet our requests. Erin and Jennifer work tirelessly to find qualified people. The caregivers they have provided have been kind, caring, respectful, hardworking people. The caregivers help with anything my mother requests (laundry, cleaning, cooking, errands) as well as providing all the transportation for both of my parents to all their appointments. The service they provide is the reason my parents can remain living in their own home and allows my siblings and me to go on with our lives. This has been a gift to all of us.

Awesome care. Reliable service and is not the company I first posted about ! Would recommend this…read morecompany over any of the local companies. Easy to find and receive help.

The staff at Madison Grove is excellent. My husband spent three weeks there and was very well cared…read morefor. The nurses, CNAs are amazing! The physical therapists are awesome. Nothing bad to say about this establishment. Thank you Madison Grove for all the caring you showed my beloved husband during his stay!

I do not recommend this place for even my worst enemy! The type of care they claim to provide is…read morefalse! Lets not start with the administrator who runs this place like a concertation camp! he acts and works and even treats everyone like he is a dictator. His whole family works at this place. Every one of them are just as horrible. SUPER UNDERSTAFFED AND RESIDENT SIT IN THEIR OWN URINE AND BM FOR HOURS! PT department does absolutely nothing in helping these people who come in to get better! but charge them for services that were never rendered. Medi care fraud at its finest! Please do not send ANY ONE TO THIS PLACE AS IT SHOULD BE SHUT DOWN!!!

They are negligent and fraudulent. They almost killed my father who was tricked into believing that…read morehospice would give him better medical care. He ended up septic and lost two toes.

Home Helpers'/Lompoc services started out well but soon deteriorated. It is time-consuming to get…read moreready for a Home Helper visit. When they don't show up, it can ruin the flow of things in a household which includes someone who is ill. And it definitely is disruptive when home health professionals have also been scheduled. I was notified a couple of hours before the HH employee was due at our house that she would not be coming. The next day I was notified that she would be at least a half hour late. When she arrived she said she was late because Home Helpers/Lompoc did not allow her sufficient time to drive from one client's house in Oceano to our house in Arroyo Grande. Appropriate scheduling is Home Helpers' responsibility; not ours. Overbooking should not be the client's problem, but obviously it is. It was clear that Home Helpers feels that clients are being overly picky by complaining about missed appointments followed by tardiness.

I was having a very bad and emotional day after a doctor's appointment and I just happy to see the…read moreBrightStar Care office on the first floor. I went in...I dont even know why. When I entered, Case Manager Katherine Coats and RN Anna Bury were so welcoming and supportive of my trauma state. They made me feel understood and turned what could have been a horrific day into a day of hope. It wasn't their job. They didn't know me. I'm not a client. But if that's how they treat a complete stranger in crisis, then rhis is the right company for your loved ones. Thank you. Katherine and Anna and Brightstar Care!

BrightStar has a lot of young, caring and compassionate staff with varying levels of skills and…read moreexperience. Many of them have been wonderful. The scheduling staff, does a great job with filling gaps in the schedule on a weekly basis. The company has strict cancellation policies. Also, the office staff may not always relay timely, effective and/or correct information to patients and other caregivers, regarding schedule changes and patient specific needs/situations, This can cause confusion, misunderstanding, continuous communication breakdown, which also contributes to lack of rapport with staff, frustration, and a myriad of challenges that could be prevented. This also leads to lack of patient-centered practices, BrightStar has been great in many regards and I am grateful for the support the caregivers and other staff have provided. Yet, there are always areas for growth and improvement, which I hope will be implemented to further strengthen the services they provide, along with their employees and the company in its entirety

You will notice that the company has mostly favorable reviews. But notice also that all of these…read morereviews are from five years ago. Since then, the company has changed names, and I believe changed management. I suspect that the quality of service from this company has greatly deteriorated while the price has inflated. My experience with "TheKey" has not been favorable. In their favor, they did send me a very competent and compassionate caregiver. My wife has dementia and needs a caregiver for several hours a day. So why am I complaining? Mainly about their pricing. About a year ago, we began using their services at a price of $37 per hour. I thought this to be high, especially when I learned that the caregiver was paid about half that. In November, 22, they raised this price to $39 per hour. with a $1 per hour wage going to the caregiver. At the end of March, without notifying me, they jumped the rate to $41.34 per hour, This time, our caregiver informed me that they did not increase her wage at all. Thus over the last 4 months, they have raised their rates by about 11%. According to the Bureau of Labor Statistics, https://www.bls.gov/news.release/pdf/cpi.pdf the overall consumer price index by about 5% over the year ending in March 2023 and the price index for medical services has increased by 1%. Within the last 4 months, this company has increased its prices by 11%. And we can't blame this on labor costs. While they raised their price by more than $4 per hour, it appears they raised the wage rate of the caregiver by a total of $1 per hour. It appears that although the caregiver does all the work, and the company which offers little or nothing in services charges more than twice what it pays the caregiver. On the rare occasions when our caregiver could not come, they were not able to send a substitute, and one time even billed me for the day my caregiver couldn't come. My inquiries about billing were passed on from the local office to some higher authority, who either would not respond or would respond after long delays. Because I was pleased with our caregiver, I was willing to pay a substantial ransom to the company that matched us, but their last price increase without notification was for me the last straw. I have now closed the door on the Key. After this experience, I have learned that there are a number of experienced and competent caregivers in Santa Barbara, who work independently. One can pay these people far more than they would earn from the agency and still save serious money. I suggest that anyone in need of caregiving services look around for an independent caregiver. '

After researching different companies, I found three that provided services in the Santa Barbara…read more(and surrounding) area and interviewed all of them. The company that stood out the most was Home Care Assistance (HCA) based upon their detailed responses to my page-long questions, ability to provide a customized care plan for my parent and provided outstanding services for a reasonable price. It's been close to a year that I hired Home Care Assistance (HCA) to provide 24x7 care for my parent. I've been extremely happy with the Caregivers, and more importantly, my parent still has the same staff for the entire time! To be honest, I thought this industry has high turn-over. I think it has more to do with the corporate structure in staff retention than any other variable. Other positive things I have experienced, HCA management is always more than willing to work with you to 'tweak' your client care plan based upon current realities. Specifically, Shari Asmann (former Care Manager, now their Operations Manager) ensured that her staff communicated potential risks and issues that my parent experienced without hesitation. In consultation with Ms. Asmann, we devised a communication strategy between her, the Caregivers and my brother and I. If something happened, it was quickly communicated to the family. As a result of this positive communication, I was able to quickly address minor issues before they became a real problem due to the strong relationship between HCA and the family, Caregiver commitment and their professionalism. Ms. Asmann also allowed me to actively participate in the interview process for my parent's Caregiver position. She did the initial 'vetting' and let me ask a number of poignant questions. Through good times and bad, I could be assured that HCA would respond proactively and meet my family needs without hesitation. I can literally say that HCA has been there with my parent through fire, floods, family legal challenges, my parent's health problems and so much more. Of all the problems I have dealt with in the past year, Home Care Assistance is the one constant I can count on and didn't need to resolve. I'm sure there are many managers like Ms. Asmann that work for HCA and have the knowledge and experience that can provide assurance to you that you're hiring the right company. My recommendation to you is at the very least contact Home Care Assistance for an interview and you'll see exactly why I hold them is such high esteem. If you do thorough research and interview companies like I did, I'm willing to bet Home Care Assistance will rise to the top. It's stressful enough to need to hire 24x7 care for a loved one. I cannot emphasize enough that hiring the right company can help at least alleviate some of that stress. Give them a call, it's really worth it!