If I could give 0 stars I would. My company was looking for a service we could contract with to take employees to and from the doctors office or ER when needed. We contacted this company on June 28 for a round trip and the charge was $89.31. However, they only did a 1 way trip because the employee found his own ride from the facility. I requested a receipt for the trip to match my charge to my corporate card, however, the receipt they sent was only for $15.95. When I requested the credit on my corporate card they can't seem to get that done. I wish I had read the other reviews about charging incorrectly before we worked with them. read more

What an utterly pathetic display of a transportation service. YOUR WORDS: "At Light Transportation, We take pride in making the lives of our clients easier." YOUR ACTIONS: After calling 4 times the day before to ensure that my ride was confirmed and scheduled, my driver NEVER SHOWED UP and the number that you provided was turned off. YOUR WORDS: Therefore we continuously improve our services to make it easier than calling for a taxi. YOUR ACTIONS: Nothing about this process was easier than calling a taxi. Businesses wonder why new age apps are crushing small transportation services, it's because they SHOW UP while charging half the price. YOUR WORDS: Our clients have busy schedules, and booking your travel shouldn't make it harder. YOUR ACTIONS: My reservation/driver/car was changed 4 times in 12 hours. I felt very anxious that my ride would not be scheduled. After my driver "that you claim goes through an intense screening process" did NOT SHOW UP, I called one of the other drivers listed thinking that it was maybe a mistake. The person who answered was in fact a driver and told me to never call the number again. YOU MADE ME CRY because I was going to miss my flight. The amount of emotional distress of trying to hail the ONLY uber that was 25 miles away at 4:30 in the morning was enough to make me feel necessary to leave this review. I am beyond furious with this company and NEED TO BE REFUNDED IMMEDIATELY. *A rep reached out and asked for an email address, but I have not seen a refund come though or any kind of email correspondence. read more

Customer charged me 145 instead of 60. Then I wrote a bad review on google and they said they called me back which is a lie. I called them. They then said I would get my money back in two days and it has been a week. WORST COMPANY AND SERVICE EVER!!! Stay away of these liars. read more

Beware. I took a ride from the GSP airport to Hendersonville 4/27. I called to confirm the booking and they sent the driver out on the wrong night and blamed me for it even after I called to confirm the online booking that I scheduled. I rebooked for the correct date, prepaid with my credit card (bad idea) and had an uneventful ride to my destination. Dennis was great, by the way. I scheduled a return trip from Hville to the airport on Sunday morning. I received a text ten minutes before they were scheduled to pick me up stating that the driver was still in Spartanburg and they had to "reschedule." I was 45 minutes from the airport at that point and would have missed my flight had it not been for the Lyft driver who saved us and got us there for almost half of the cost. Then, as a final kick in the **!#, I had six separate charges on my credit card dating May 2, totalling $295.25 and one $108.00 pending charge....all from Light Transportation. Since no one called me back to explain these mysterious charges, I had to cancel my card and dispute these charges. I did contact Light Transportation three times after my trip to ask about these charges on my credit card. Each time I was told that Landon, the owner would be texted and would get back to me.......he never did. I was told via text that "Landon said it's a card hold and release, that you were only charged once." Not true, as my credit card company confirmed that six separate charges were never "released" and the one $108.00 charge was pending. Never heard from Landon. Never will use Light Transportation again. Please be wary if you schedule a ride with them. read more

DO NOT USE THIS COMPANY. If I could give 0 stars I would. Absolutely THE WORST business I have ever met. We rented a party bus for our WEDDING DAY to drive us to and from the ceremony site, which happen to be an hr away. I received a call a min after the bus was supposed to be there to say they couldn't make it due to "maintenance issues" After scrabbling to gather cars for me and the 14 other people who were supposed to rely on the bus to take us up for my wedding. They said the only thing they could provide us with was 2pm. So we only received 2.5 hrs out of the 7.5 hrs that we were supposed to get. Then when I called to get a refund, the president of the company, Landon Cohen was a complete ass hole towards me and my husband. He refused to give a refund, saying he proved us with 1/2 the service. Then said he could send us a gift card to refund us. After going back and forth with trying to get the refund for 5 hrs of service we didn't get, Landon was still only willing to give us 1/2. If you know basic math 2.5 hrs is not 1/2 the service. He is absolutely the worst businessman I have ever met and the worst company. I would NEVER EVER USE THIS COMPANY. read more

This is a great group to ride with. They fit all of my needs. Whether it be going to the airport or a doctors appointment. The cars are extremely nice and the drivers are well dressed and top notch. I would highly recommend theses guys. I must say I was worried about the price because of the caliber of service. I was so surprised they were so affordable! No taxi or uber again! read more

DO NOT BOOK THIS COMPANY. I booked TWO pick-ups for my boss for his travel to Spartansburg. The first pick-up was to be at 11:45pm, but they did not arrive until 12:30am, leaving my boss to wait for a ride from the airport at midnight. I called to speak with the company to ENSURE pick-up would be on time for his return trip to the airport (pick up scheduled for 2:30pm). I was ASSURED the driver would be on time, that a driver was assigned as of 12:30pm and he had the correct address. OF COURSE he doesn't show up, and after about 15 calls to the company, finally someone picks up and says the driver is "having trouble with his GPS" and should arrive to pick my boss up "in 10 minutes," so by 2:50pm, making him EXTREMELY LATE for his return flight. ABSOLUTELY a HORRIBLE experience, TERRIBLE customer service, completely unapologetic about this happening TWICE to my boss and completely unconcerned with the fact that my boss could very well miss his flight. DO NOT BOOK THIS COMPANY if you want your car to show up on time. Or, if you're feeling daring, book them for an HOUR before you actually need them to pick you up. You're better off with Uber. read more