We are absolutely delighted with the end result- a task we couldn't face ourselves- expertly done…read morewith no fuss- a very professional job.We have very high expectations and our standards were met to the full.We are both so pleased we chose BB Decor to decorate our home and in fact we have booked to have the sitting room done next- and after that- well watch this space.Well done and thank you BB.!! Regards from The Pynes in Cosham.

B&Q Sofa Delivery - Deeply Disappointed We purchased a sofa based on a strong recommendation and…read moreexpected reliable service from B&Q. Sadly, the delivery experience has been appalling. After receiving an email confirming delivery on the 17th, followed by one instructing us to have £40 in cash ready for the driver, my husband left work to ensure someone was home. Then we received a call from a courier saying the driver wouldn't reach us due to too many deliveries. He promised to call back--he never did. We waited until 11pm with no update and no sofa. We'd already given away our old one that morning, trusting the new would arrive. I've had to take another day off work just in case it comes today. Calls to customer service were cut off twice. No support. No accountability. Just stress and silence. We feel ignored, let down, and frankly shocked by the treatment received. I'm escalating this complaint and urging others to think twice before ordering from B&Q. Customers should never feel this unimportant.

I needed to shop for plumbing items, came here not knowing this was an office not a store…read more I called for an uber and waiting for them to pick me up, but the receptionist and security told me this was a private property and I could not wait inside I was sent to wait outside. It was raining and due to surge in demand, I had to wait outside on the side of the road for 30 mins I know it's peobably part of their job, but I wish they had more compassion