Estate & financial planning Took the time to explain the…read morepros & cons Worth every penny

Where to begin with Spirit West Certified Planning?…read more For more than 25 years my husband and I were encouraged to have a trust set up. We were very busy business owners and never seemed to make a priority. We thought it would be an onerous and very time consuming deal...UNTIL we met our neighbors, Kevin and Amelia Schaefer. We learned they were certified trust and estate planners. Kevin took the time to briefly explain why we needed a trust. We did NOT want to have to go through probate. So, we booked an appointment. The entire office staff is friendly and makes you feel like you are family. We were so blown away by the expert advice and time that Kevin took to explain every little detail. He guided us on decisions that we had wrestled with in deciding what would happen when we are at the end of our life. We are professionals and have been in business for more than 30 years. We know expertise when we see it. Kevin is the consummate professional. We were so impressed with the level of service that we referred Kevin and Sprit West to my 85 year old mother, who was in dire need of a trust. Before you know it, Kevin had her all set up and it's a good thing. Recently, she was hospitalized and if the trust and medical documents weren't in place we would be in a world of hurt. I could go on and on about the level of service that Spirit West provides. But I think you get the picture. I am grateful that my husband and I now have peace of mind in how our estate will be administered. Thank you, Kevin, Amelia, Jonathan and all the staff members at Spirit West. We will be sure to refer your services to everyone we know!

TASHA SALTERS IS THE BEST!…read more Tasha is the best insurance agent you could ever look for! She went above and beyond to help me get health, dental and vision insurance after I retired with my company. Her dedication to customers is amazing. She will turn over every rock to make sure she gets you the best coverage possible. I would highly recommend Tasha for any insurance needs! Carol Dobson

Jeff and Jennifer and the whole team have been a big help with my Medicare coverage. So glad they…read moreare here!

DJ and staff worked diligently to set up our bond and liability insurance…read more Excellent communication and customer service. Highly recommend.

Inszone is a fantastic company! I have dealt with DJ. He's extremely knowledgeable, communicative…read moreand responsive. They are very patient with answering all of my questions and explaining them in a way that I understand. I'd highly recommend them for all of your insurance needs. I'll for sure keep using them and have already referred several friends and family to Inszone. Great company to do business with.

This company has dropped the ball on our homeowner's renewal insurance for three years in a row…read more Now I'm getting calls from our mortgage company about the lapsed insurance and no contact or coverage. I have to call this company every year and remind THEM that the insurance coverage is lapsed. Why? Isn't that their job? Apparently not. I recently talked to a young lady yesterday at Shepherd's about more notification of our lapsed insurance (due September 6th, and here it's the 24th) from the mortgage company and gave her all the information she needed to remedy the problem, yet she would not accept the account number the company gave me, so suddenly I am receiving calls from the mortgage company that the insurance is still lapsed. The young lady claimed she submitted by mail a renewal notification, but it wasn't renewed and the mailed copy never arrived at my mailbox. Additionally, every year we never receive notification of renewal, and usually only hear from the mortgage company that it has lapsed. If I have to do their job for them, then why are we using them? Infuriating, especially when the money is in escrow and all they have to do is call and renew and fax the updated documents to the mortgage company. Also, three different agents in three years, wow! No wonder nobody does anything, as they are never there long enough to do so! Very unhappy with this 'service'.

From the owner: House -Chilson and Associates is an Independent Insurance Agency in Prescott, AZ. We are…read morecontracted with more than 20 "A" rated carriers and can broker through many other highly respected insurance companies. Locally owned and operated since 1973, House-Chilson has been offering Yavapai County residents excellent coverage and service for over 40 years, with 12 licensed agents that have more than 175 years of combined insurance experience. With access to nearly unlimited carriers, House-Chilson does the shopping for you, placing your coverage with the company that best fits your needs. At House-Chilson you always get a local insurance professional to talk to and a real person to make sure you have proper coverage at a good rate.

The people especially Brooke Logan. She is very professional, likable and knows her job. Everyone…read morewas very nice. Glad to be back with State Farm.

Fabulous experience with Brook - team member with Tracy Murr Insurance - who not only quoted me…read morebased on my neighborhood being a firewise area - Yavapai Hills - but also was much more thorough and provided me with better coverage at half the price. If I had let them also provide me with auto insurance would have saved even more. Give them a call if you are not happy with your coverage or your cost - they just might make a big difference for your pocket and your home in case of a claim (and the deductible was less than State Farm also)

Not only did this agency drop me like a hot rock, they then had the audacity to offer me "an…read morealternative policy" with another insurer with one catch, the alternative policy that they were now recommending came with a $160,000 deductible! I don't know about you however if I had an extra $160,000 laying around, I wouldn't need this freaking insurance agency to begin with. Thanks for nothing Michael Coomer and Farmers Insurance, thanks for nothing.

Horrible or completely lacking customer service. Had a…read morecredit card on file, nonetheless a policy was canceled and they failed to notify me. I had this conversation with them many times without service ever improving-actually got worse. I'd recommend serious consideration

Receptionist told me it would take TWO WEEKS for someone to get back with me for a quote. I had to…read moreask a second time because I couldn't believe it would take two weeks. Imagine a professional taking two weeks to return my call so I could give them an opportunity for my business. Unbelievable. I ignored the one bad Yelp review because they were recommended.......... Customer review is LESS than one star.

Like others a complete waste of time and I too found the staff I spoke to to be rude and…read moreunprofessional.