Two weeks in a row we have showed up to do the kids classes and they've been cancelled!! No email sent out and it shows they are teaching them when you look at the schedule on their app. Such a joke. I only go there because it's the best option in it area. I definitely don't think you get what you pay for. Hoping a new gym will open in my area so I can quit this place. read more

I attend spin class about twice a week at Lifetime in Flower Mound, so I'm only the class eight times a month. But over the course of the last six months I've witnessed THREE people fall off their bikes because the entire pedal arm (with the shoe cage attached) completely detached from the body of the bike. Each time the rider happened to be sitting. But if he or she had been standing up, s/he could have easily broken an ankle, fallen face first into the handlebars, or gone straight over the top of the handlebars into the person in the next row. Each time this happened, the instructor was notified after the class. But clearly, the problem hasn't been addressed. This should NEVER happen, and the fact that it has happened three times (at least) in six months tells me the facility lacks a regular bike-maintenance and safety-check procedure. @lifetimefitness read more

Gym is okay When u have to cancel they give you crap. Letters sent emails sent and so on. They keep charging me even though i sent an email and letter Do not join this place unless u can pay cash read more

Had a concern and the member services was very prompt on answering my questions. I have updated my review because I have not had any issues here since. Great work Lifetime. read more

I generally like the gym but have found the trainers to be overly aggressive with their sales pitch. I've been a member for 9 years so I'm a loyal customer. I would appreciate not being bothered in the middle of a workout, however. The childcare center is awesome and actually why we moved gyms 8 years ago. It's very impressive, the staff is great, and both me and my 8 year old have been very happy with it! There's been many times he didn't want to leave because he was having such a great time. read more

It hurts me to have to write this about an entity I have been a member of for 20 years but I must get this written. I believe that Lifetime Fitness began as a Company that wanted to revolutionize the health and fitness industry for all. Unfortunately, Lifetime Fitness has become the health and fitness clubs of only the wealthy. With the latest series of price increases, the base Family membership is now approximately $250 per month. I believe that this price point has reached a tipping point where most non wealthy Americans have been priced out of the Lifetime Fitness clubs. As I have seen through recent years, Lifetime has focused on an exclusive experience and they have now exclusively excluded many long term loyal members. I am sure that all of their analysts spreadsheets supported the latest large increase without taking into consideration the members on fixed incomes, members facing a slowing economy, members who don't few themselves as exclusive or wealthy but just wanted to utilize a great facility at a fair price. Lifetimes pricing model is no longer fair or equitable. It is exclusive in many ways. I know that the Company is losing money, but Lifetimes model is punishing its members for its losses instead of looking at other strategic ways to get back to profitability. In my town, Flower Mound, TX, we historically have not had health club choices. In two weeks, we will. I am very saddened that I might have to leave a club I have been a member of for so long of which I have made so many friends with staff and members. I hope Lifetime Fitness is satisfied that they have reached their goals of becoming an exclusive club only for the wealthy! read more

Truly loved this gym, HOWEVER, my husband got a job out of town...so I had to cancel my membership...no problem since it's month to month (however they cancel it effective at the END of the next month so you really pay one extra month, but nothing horrible) My REAL problem is that I paid IN ADVANCE for personal training...they owe me over $500 in UNUSED personal training sessions and while the manager of the trainers said it would be no problem here I sit almost 3 months later and STILL do not have my refund!! and NO RESPONSE to my phone calls and messages. So I don't know what to think. read more

I've been a member of Lifetime Fitness in Scottsdale, Arizona; Goodyear, Arizona and currently use the Flower Mound, Texas and Austin, Texas facilities. The Flower Mound club is one of the best facilities in terms of cleanliness and staff. The club is a little spendy in comparison to other clubs but it's HUGE, has tons of great equipment and my son and I can spend hours there on a weekend with the swimming and rock climbing wall. The childcare facilities is what initially sold me. My 5-year-old son has been going for years and LOVES it. He is also a fan of the Saturday night "Parents Night Out" activities of swimming, gym play and rock climbing. As other reviewers mentioned it has full towel service, locks for the lockers, shampoo and body wash in the showers if you forget yours, steam room and dry sauna, indoor and outdoor pools, slides, cafe and salon for haircuts, facials, mani/pedicures .... it's really fantastic. read more

Couldn't disagree more with Kats review. Seems a little judgmental. I'm 56 and know a lot guys and gals in my age group here. There's something for all age groups. Still the best fitness center in Denton county, by a mile and it's not close. Everyone here is very nice and professional. They have something for everyone in your family, including a rock climbing wall, daycare and an awesome cafe. I highly recommend Life Time Fitness! read more

Things are great here! Great location that you can count on to get your work out, your way.

This is a tough one for me. I love Lifetime Fitness but this Lifetime fitness is subpar compared to others. To be fair, it is still much better than LA or 24 hour. I go to the gym at least once a day and sometimes twice. I compete in fitness competitions and work from home so my schedule is varied therefore I go at different times. I use the club a lot to shower at no matter when I go because it is simply much easier. The showers have terrible water pressure and the shower area is usually dirty. I understand there is a lot of traffic that runs through the club however a simple hourly walkthrough would solve that. The usual equipment is there and is well maintained. They did recently fix the issue of the entire free weight area being a total nightmare. I actually lodged a complaint on their "how was your experience" kiosk at the exit and never got a response back. Full disclosure, I am a diamond member so maybe I am expecting too much from this club but it is severely lacking even when compared to other clubs at its same level. read more

Emily a trainer told me I need to ask her to use equipment today! Very rude and unprofessional. Probably not going to ask her to use equipment that I pay for.....Does she realize the members pay her salary. read more

I joined the gym because they have an outdoor pool. But during summer daytime hours, it's more of a daycare than a place where members can get an effective workout. Kids are often crossing into the swim lanes and run into you as if the whole pool is their playground. Good luck in getting into a groove. During prime hours, there are kids' swimming lessons going on that take up 2 - 3 of the four available lanes, so *paying members* are relegated to doubling up in a single lane. Not sure why students can't double up or section off part of the leisure pool. I'm second guessing my membership these days. read more

I love this place. Top notch facility and good pickup sports here and there. Everyone I interact with is super nice.

Awesome gym, probably the best in the area. I am no longer a member, because I have simply gotten too busy, but when life gives me time to work out once again, I'll be back. This is a HUGE gym with tons of equipment, so you almost never have to wait to get to use the equipment you want for your work out. They have awesome group fitness classes throughout the day to whip your butt into shape. For those who need more guidance or motivation for working out, there are skilled, friendly personal trainers ready to help you get into the best shape of your life. I really enjoy the spin classes, they have NICE bikes, and the music and trainers are top notch. There is a large indoor and outdoor pool, jacuzzi, sauna and steam room. Indoor basket ball courts, tennis courts, racketball/handball courts, and an indoor rock climbing wall. Spacious and very nice locker rooms, showers, changing areas. Free towel service and day use lockers. Showers have basic shampoo, conditioner, and soap. They have a mens, womens, and separate family locker room for parents with young children that has lockers, and private locking shower and changing areas so men and women with children can use the same locker room with no issues. On site childcare is a big plus for working families. Child and youth fitness and sports. Adult sports leagues. There is also a cafe and beauty salon and spa on site. This place is truly a one stop shop for taking care of yourself to look and feel your best, inside and outside. read more

I've been a member since 2009 but it wasn't until August 2015 that I decided to take my health and weight loss seriously. I had decided to participate in the Life Time 90 Day Challenge and made a commitment to focus and invest in myself for those 90 days. I also signed up for TEAM Weight Loss which is a small group program that meets three times weekly with a Personal Trainer. In addition to TEAM Weight Loss, I attended the weekly Try-It Tuesday events provided during the 90 Day Challenge. This was a great opportunity to learn and do something different each week. The personal trainers and management that participated in the events were very nice, supportive, and just made it a lot more fun. At the end of the 90 Day Challenge, I had lost 25 lbs and at least 6 inches off my waist. The most important thing about the 90 Day Challenge wasn't how much I lost but how my lifestyle actually changed. I have learned so much since starting and it's been a blast due to the staff and members of TEAM Weight Loss. Katy LoPresto in particular has been nothing short of a blessing. I have a tremendous amount of respect and admiration for her because she's passionate about what she does and works harder than anyone I know to make a difference in people's lives. All the trainers I have talked to at Life Time have been really nice and supportive. One thing you have to understand is that is it up to YOU to make the most out of Life Time. There is so much available at Life Time but you've got to make the effort. Talk to a trainer if you have questions or need help. If food is an issue, there's a nutrition coach available. They WILL help but you need to be honest with them on what you need help with. If you want to do something other than machines or treadmills then try one of the several classes available. Utilize the sauna, the pools, the hot tub, the steam room, the basketball courts, the rock wall. Life Time has a ton to offer but it is up to you to make the most of it. read more

You can't beat the amenities! I encourage everyone to check it out. From wall to wall LTF Flo Mo has made some changes making me and my crew 100%happy with each passing experience. The management team is on point and the customer service top notch. I'm greeted at least 4 times before I make it upstairs. The recently added products in the ladies room for those of us who may forget and the flowers...... Who doesn't love fresh flowers staring back at you while you get all pretty for the day?!!! It makes me smile every single time. There are people cleaning/up-keep everywhere you look. Kids club is great. I have 4, 2 in the club and they love it. Never come home sick or with crazy stories. They make friends and enjoy Rockwall adventures and crafting! It's really nice to see the staff getting their workouts in too. #real After workouts we take a dip in the pool and grab a snack from the cafe. I have been a member for years and I have at least 6 gym memberships (location changes) I choose LTF every single time! read more

The management at this business is arrogant and rude to customers that they perceive as not affluent or fit. They behave as if their clientele is from the Hamptons or Beverly Hills and obviously they overcharge people just to discourage the middle class potential clients to join. I've also noticed they have mistreated trainers from other local fitness studios who workout in their facilities on their days off simply because they feel threatened by their presence. LTF knows their staff level of fitness is very low and the service they offer is pretty mediocre with poor results on their guests fitness level because they are just after the money of the rich ones and they do not go the extra mile to help people reach their goals. If you want to improve your business then you must treat people kindly and fairly, do not discriminate against middle class guests or trainers from other studios and improve the quality level of your trainers and personal training. Help other, don't abuse them, mistreat them or steal. Customer service and good reputation are top priorities for any serious business. It's time that you replace your management and staff as people are talking about your practice and will look for a better place. read more

They automatically take money out of credit card without email notification to members. Fair businesses send email notification when they get automatic payments withdrawn. They automatically reinstate membership without members awareness. They said they can charge even without providing any services. They are backed up by corporate terms and conditions which members sign innocently. Their terms and conditions need important changes to address automatic reinstatement of the accounts without members awareness. They are not ready to address any issues if members bring but they are happy to withdraw automatic payments without notification. read more

I like to come between 12AM and 3AM. There's hardly anyone there except for the overnight staff. No waiting for equipment or having to deal with the abundance of children during the day and/or evening. I moved to New York City last September and at times I miss the convenience, size, and cleanliness of LifeTime Fitness. read more

Life Time - A view from spa 2 - Gyms Near Me - Flower Mound, Texas

I called this lifetime months ago telling them that my form of payment wouldn't be going through because I had canceled the card. When they asked me if I would like to provide them with another form of payment. I told them no and that I had not been coming in enough, so I didn't want to keep paying for a membership. Then instead of telling me I needed to cancel in person or on the app they just said that if i wanted to update my payment info give them a call. Three months later I went ahead and payed off the card the membership had been on and when the line of credit was reopened they charged me for three moths of membership. After trying to get it cleared up on their end they basically thought it was funny that I would try and dispute the charge and laughed about it and pleaded ignorance to how clear i had made it that I wanted to cancel. It was clear they knew what they were doing and almost acted like "we got another one!" To me that makes it very clear that they probably train their staff with these dirty tactics to nickel and dime their members wherever they can like many other gyms. I wouldn't have thought Lifetime would need to but I guess so. Following this I will not ever be signing up at any lifetime as it makes their mission and vision statement a complete and utter lie. read more

I was a little apprehensive about the price at first, but you get what you pay for and this gym is worth every penny. The group fitness instructors are very professional and prepared. The classes are challenging and fun and are offered throughout the day to easily fit into my schedule. I began to see real fitness gains once I started receiving personal training with Larry and small group TEAM training with Dwayne. These guys are so encouraging and I always look forward to my next workout. The kids club is full of different activities based on interest and age and is never too full to accept my kids. The kids club staff are caring and know my kids' names. We have loved the swim lessons too and they are a great price. The convenience of the cafe and spa are nice touches. The staff are very friendly and polite, and the whole facility is pristine. There are plenty of towels, showers are hot and in great working condition, and someone is always cleaning something every time I visit. As for the negative reviews, I would just say that most gyms have similar cancellation policies and that it's important to understand the terms of any contract you sign. The associate who helped me sign up was very transparent with me about the different fees and policies and I have not had any surprises. I don't think the poor reviews are warranted. Above all, this has been a very positive lifestyle change for our family. I can't say enough about this gym and the staff! read more

My membership and those of my fellow co-workers at Jesse James Fit were arbitrarily revoked because of unfounded accusations that we were "recruiting" members. No proof was given that we were doing this. Management was rude and unprofessional in the way they handled this. We enjoyed working out at that facility and do not need to recruit from their facility asJesse James Fit is perfectly capable of bringing in business without resorting to "stealing" from LTF. We have referred our clientele to LTF to use their cardio equipment, and as employees of JJF enjoyed working out there with each other during our time off. At no time did any of us try to solicit business - we simply liked to work out there. Apparently someone there is very threatened by our presence! It is pathetic that a large corporation such as Lifetime Fitness is threatened by a smaller, local personal training studio. Just shows that Jesse James Fit is doing something right. read more

Getting back into the gym can be tough and since I work crazy hours all summer I just got started back. With that being said Jason Shoemaker is a manager over here and was just what I needed. I wanna thank him for introducing me to such a wonderful gym and getting my head in the right direction. Lifetime is not the cheapest gym but why in the world should they be? They have the best facilities I have been too and their customer service and management team is even better. I have found my home now and in the future. Thank you Jason and Thank you Lifetime Fitness for doing things better! When you go in ask for Jason or someone on his team! Trust me! read more

Reply to LifeTime's response-- You are assuming I was told that the hold was temporary. I was told that reducing our membership to a 3 day per month membership was an ongoing form of membership. If an ethical organization were to handle this situation properly, they would make a phone call to ask if we wanted to restart our full membership. LifeTime chooses to use the credit card on file to charge the full price in hopes that the member will not notice for at least a few months. You say that you sent me one email and that fulfilled your obligation to notify me that the fee was going to be increased back to full cost. This is not right and any prudent person would know this. Your response is indicative of the lack ethical standards that LifeTime maintains. Your company is banking on each individual that incurs this fee increase acting alone. If this practice was brought before the State Attorney General (which I plan to do), I think the practice would be stopped. . read more

So I'm updating my review because of the wifi, it only works half the time. You would think that with them charging so much for a membership that WiFi would be great.. uhm no. This needs to be fixed. read more

My husband and I went to sign up at the gym today and the gentleman working the front desk and the lady that signed us up were both very nice. After signing up, I was getting help from the young man to get our access cards set up on our cellular phones despite it being quite busy. During that time, I noticed the gentleman asked a younger girl for help with the many people surrounding the desk and she not only refused to help, but was very rude and yelled at the man before walking away leaving him alone to assist the storm of people. I have had no problems with the gym and look forward to starting my membership at this fine and well-maintained location, but as a patron I felt compelled to share this event with the management as I would not want this unprofessional appearance and obvious disrespect to be the first thing guests see at an establishment I worked for. read more

I have nothing bad to say about this place. It's always clean, there is a great variety of classes, and the day care staff are very nice. The kids love going there. The rolling stair mills seem to be always covered in sweat drops which is a little gross, but I guess that's to be expected at a gym. As a mom this place is a perfect fit- I know my kids are safe, & there are a variety of classes that I can do. read more

In a recent move I tried to find a gym closer to me as lifetime in flower mound is a 45 minute drive now. I was not happy to find out that lifetime fitness is the CLEANEST gym I have visited in the area. The manager , Mr Silva keeps that place shinning. Glad to take the extra few minutes drive. read more

Would be five-stars but the price is extremely high. Overall the gym equipment is maintained at a high standard and all of the amenities are in working condition. If I had one complaint it would be that the weight room doesn't have enough equipment. There are plenty of ways to get your cardio in but its not unusual to have to weight for a weight machine or free weight bench. Besides that the employees are friendly and helpful and I feel welcome when I am getting a good workout in. read more

I'm giving it two stars because of the convenience of the location and that my child likes the martial arts class that is actually not really affiliated, I don't believe. Customer service here SUCKS! I have been frequent at the Allen location and it is 100 x's better. I FEEL they are only out for your money & their commission. I had someone assist me, because I planned on going anyway it's the only one by my house. But he failed to notify me that if I waited 10 more hours to sign up it would've saved me $76. They "sold" me lifetime bucks, took out $65 worth for the martial arts class that I haven't even technically signed up for because NOONE has returned my calls. They offer a month free of swim lessons but no available times that are convenient. It has been a week and I haven't received any communication except when I wrote the head manager and someone contacted me but that was once and they said they'd figure it out but I haven't heard back. I'm pretty sure I'm gonna have to go up there for the 3rd time. The communication here is terrible, they won't return your calls or have ANY answers when you go in person, they'll give you a business card to contact someone that will never call you back. read more

So disappointed with management at this gym!!! It could be such a great place. The facility is really nice and there are so many options for classes and equipment. But, be careful if you want to cancel! They make it almost impossible and will to squeeze every last penny out of you! They don't care about their members, they just care about Corporate's bottom line. No thank you. I'll take my business somewhere that will appreciate it! Oh, and parents, the child care staff does not watch your kids...be careful leaving little ones. read more

most group exercise classes have been cancelled and are now not convenient to take back to back to maximize your time. Now classes that remain are overcrowded with no equipment to be had despite them stating that new bands will be there for over a year. ( hello amazon 2 day delivery) The bosu balls were handed out randomly to people leaving the facility and now not available for any classes and all balls given out and not available Chidcare not available and even when you use it once a month and per federal law given the exemption to be over 2 hours now you are charged like you use it daily. read more

This place is the nicest gym I have ever set foot into. Slate on the walls and in the restroom, towel service, a spa. I went on a "snow day" in north Texas when my gym closed down due to weather. I was grateful this place was open and had a free day pass on Yelp. It wasn't too crowded, there is A LOT of space, and everything was clean and tidy. Machines for miles and an area for training / serious workouts. I also noticed this place is very kid friendly, and that's a huge selling point for them. They have water slides both indoor and out, and their kid area was set up with computers and cool kids games. Why 3 stars?? I'm not a trust fund baby and I can't afford the place. The cost is $70 a month plus a one time $50 administration fee. I can't afford almost $1,000 a year, no matter what they offer. I had a great workout and would love to go back, but won't until I win the lotto. This gym is for you if: 1. You're 17 and drive a BMW or Audi. 2. You're white (saw no other skin color here) 3. You and your 7 other blonde friends all own the same dozen pairs of yoga pants and love to coordinate. 4. You want to look good playing basketball (see #2). read more

The spas rarely are up to the normal temperature, if open at all. More than 1/2 of the keys to the lockers are gone, although they say they are emptied nightly. Not true. My membership was just terminated today because I kept asking the manager why things were unusable so much. Easier to toss me out than admit she was incapable of being an effective manager. Many members agree with the shape of this club and the lack of a manager. It was a great club. Not so much anymore. Remember...DO NOT COMPLAIN! read more

Been a member before at the Tempe Arizona location years ago great staff positive experience. Not the case with the Flower Mound location been a dissappointment so far. This young kid staff member decides to play gym bag police and taps me on the shoulder saying I can't bring along my gym bag to my workout area which contained my water bottle and cycling shoes for the spin bike. I was surprised since I've been going to this gym for the past 2 months with no issues. So, I comply and store my bag in the locker which the lock didn't work again reoccurring problem. I walk upstairs to the gym and I see this lady with her gym bag next to her elliptical machine and another cyclist with her gym bag next to her spin bike which were both not clear gym bags. So, I guess they half ass enforce this policy then. At this point I just want to cancel my membership definitely not worth the expensive monthly rates if you're going to be harassed over this petty policy the staff can't enforce. People do not join this gym save your money and go elsewhere! read more

I want to give them a ZERO. 1st... they made me wait 30 mins just to be seen. Then they asked me to wait and help another customer who signed in behind me....Strike 1! 2nd....when I asked why....the 2 girls up front said nothing....I asked again...why did he want to help someone who just walked in knowing we've been waiting over 30 mins...no answer...said uhmmmm...maybe just a little longer...strike 2. 3rd....they wanted to charge me $40 more than Carrollton location???? I read the reviews and thought some of the bad comments were just bitter customers.....wrong....after my brief experience I'm glad I didn't start a membership!!! Wish I could give them a ZERO....just like my experience! read more

um, a friend was trying to get me to join this place. They are very, very,very hard sell. all they want is your credit card number, so beware!!!! It is almost impossible to get rid of these guys. I had to telephone my credit card company because they signed my name to a form that was supposed to be "info only" (I found this out later when I received my credit card bill!) I noticed that there are no changing areas in the dressing room. when I asked I was told that this was for their "signature clubs only" WTF? Ya know, they have them at the CAC. I declined to swim after they pulled a turd out of the pool with their net..and closed for 20 minutes to "disinfect" really 20 minutes?...Back to the CAC. read more

The facilities are good. The staff needs to be more attentive to the restrooms, they are always a mess and out of stock. Dexter and Ayo are amazing trainers and know what they are instructing. I have seen so many mistakes in form and execution with a lot of the other trainers. A majority of the trainers are also very rude. Walking in groups down the hall and making me move over against the wall to get past them is absolutely uncalled for. The gym floor is always a mess, something needs to be said to the kids that don't display proper gym etiquette. RACK YOUR WEIGHTS. For as much time as I spend picking up after people, I should be on the payroll! read more

I really like this gym. It's more than a place to work out; it is really a life style...for families. Tons of equipment, huge huge place. Never had to wait to use a machine (don't think I ever will). Nice group classes, lots of tv's everywhere...really nice work-out floor as well as cafe, etc. On to the pool/wet area...sadly there are the usual muscle heads in the dry sauna with all their work out gear and shoes on, doing push-ups, on the phone, etc. (need I say more?) gag. I wish they would CLEAN this freaking club. Drives me crazy that the areas clearly the GM is not walking through each day (and they don't tour potential members) are just filthy. Have a look in the sauna and just wonder if they have ever (ever) lifted up those wood planks to clean. (ew) And there's always newspaper, bottles etc. in there. I just don't get it. The pool needs resurfaced (badly) and that makes me wonder if they're doing well financially. The place is huge; upkeep must be phenomenal but there are tons of members...I don't know. I think the bathrooms (although really really nice) are always dirty. Toilet areas: dirty. I've never seen anyone cleaning...which I think is strange. I wish they would enforce some rules in the wet area. It would be a lot more relaxing experience (which is what it should be in the sauna area, etc. I think) but overall we enjoy going there and are glad it's pretty close by. I do see a constant change in staff...and fairly brain dead young kids working there quite often, so this could explain some of it. It's a great place to work out~ but for the price, I would seriously weigh how much of the extras you plan to use on a regular basis. My daughter loves the rock climbing which is so cool...and they have basketball, indoor/ outdoor pools with slides, child care, etc. If you are a family...this is a pretty neat concept. I just personally think this club has a lack of management. read more