I have a small area in the front of my home that I wanted planted, so I did some research on plants…read moreand when I met with Nick, the owner, we went over my ideas. He agreed with a few, but not all. He said he knew what would look good, which after thinking about it, I thought was a bit arrogant. We agreed on the final planting, and set a date, then he emailed me that he could not find the perennials I wanted, and we would have to wait until the fall to plant the rest. I wanted to finish the plantings, so I suggested we look at other ideas. We went back and forth many times, he suggesting some, me saying no, and vice versa. Then I began to get complaints--things like, "I'm running out of ideas", or my favorite "This is taking up more time than my $10,000 and $20,000 jobs I have scheduled, and I can't make any money." As the home owner, I have the right to have a garden that I will enjoy, so who wants to hear complaints from someone that you hire? We eventually finalized everything, and set a date. His crew was great! Friendly, knowledgeable, and did a great job--garden looks great. They solved my drainage problem, so I no longer had the threat of water destroying my plants. That was the initial plantings. The crew that came in to finish the 2nd set of plants wasn't so hot. They neglected to put down mulch, and living in the South, you have to have it, so I had to buy it myself and spread it. I asked them about it, and they said Nick said not to--mystery to me. This is not the cheapest landscaping company in Charlotte NC, but they had such grand reviews, I decided to go with them. I'm hoping I can make my garden grow, as I've not had luck in the past, but I'm not even going to bother asking for replacements if some of them die, as the 1-year warranty is iron clad with watering requirements, pest control, soil issues, etc.