Dr. Damstetter did both a skin check (found skin cancer) and cosmetic procedures. She is…read moreprofessional, caring and does exceptional work. Her office staff is kind and welcoming. Great experience!

Just saw dr Damstetter in her glen view Illinois office. Would highly recommend. Her staff was…read moreprofessional and kind. Very clean and organized!! Dr Damstetter listened to my skin problems and my face already feels better!!

My daughter sees Dr. Welykyj and she is amazing. Always prompt with appointment times and takes…read moregreat care of my daughter acne issues. She also gives us free samples to try before prescribing them and usually calls us to check in on how medications are working. I am very glad I switched to see her! Thank you for taking very good care of your patients :)

I had a cyst for 5 years that would not go away (it would swell to the size of a golf ball on a…read moremonthly basis) and severely damaged and scarred my forehead. After being referred by dermatology to a plastic surgeon, I found Dr. Peters who was able to remove it the same day as my appointment. Dr. Peters had excellent bedside manner and left me without any scar! 5/5 stars! would give her more if I could edit: it's been 2 years and no return of the cyst either so that shows you she gets the job done well!

Dr. Peters done an amazing job on my breast reduction. I couldn't be more happier. Her self and her…read morestaff were always available during my recovery to answer any questions I had. I highly recommend Dr. Peters.

I was looking for a new dermatologist because scheduling an appointment with my old doctor was…read morehell. I had a flare up with my Rosacea and I called to schedule an appointment with my old doctor the appointment they gave me was in May! I had a flare up now and needed to be seen asap. I decided to try another doctor and thank goodness I did. I called on Wednesday evening and the receptionist gave me an appointment Friday morning. I met Dr. Lidia Pomaville and she was great. She explained everything thoroughly what I should and should not be doing. The doctor gave me different samples of creams and cleansers I could use. My face cleared up with the medication I was prescribed. The receptionist was very friendly and helpful and so was the nurse.

I spoke with someone on two separate occasions who I thought worked the front desk who verified…read morethat my BCBS insurance would be accepted. (This was an accented male). I took the day off and while checking in was told they don't take my insurance. When I explained who I spoke with the front desk knew who I was talking about and said I was misinformed. (Like this has happened before).

Unfortunately had an emergency the day of the appointment, cancelled through ZocDoc and was still…read morecharged $175 for no-show and sent to collections. Seems they were eager to take the no-show fee when I called, but did not even offer a potential new appointment time. The doctor, as per the reviews, may be good for others who have seen them, unfortunately Esreal who works as the admin does not glean that same level of service. If you need an office who is flexible because life happens, this is not the place for you.

Love Dr Martinez!! Everything is done in a timely manner, all the people at the office are so…read morefriendly and they are accommodating for scheduling appointments

The front desk staff has zero compassion or concern for their patients. They lacked empathy and…read morecustomer service. I had an apt scheduled and forgot my ID an they refused to see me. I have been waiting for this apt for over 3 months and this is how I was treated. Straight turned away.

I am so upset with this office & my doctor. I have been a patient here for 43 years. Ever since…read morethe founding physician opened his first office. I requested a signature so I can get my handicapped placard renewed & I got charged $25 for a lousy signature that takes 2 seconds to perform. I wasn't asking for George Clooney's signature for gosh sakes! Plus, on my previous visit a few weeks back, I waited a combined 1.5 hours to be seen & then got rushed through! Didn't get the care I needed. You would think that after 43 years of being a loyal customer, I would get treated better than this!

The doc is great, but I wasn't pleased with some of the office practices. I had orthotics made and…read morebecause some insurances don't cover these, the office requires a deposit. Fair enough; I gave them $100 which they said would be returned upon payment from my insurance. A month later, I received an EOB from my insurance indicating payment had been made. I called the office to inquire about getting my deposit back and was instructed to call their billing office. OK, I can make a second phone call - it's $100 after all. But the billing office showed that the orthotics had been paid in full and NO BALANCE WAS DUE TO ME! So I called the office back and now I was told that their office manager wasn't able to talk to me, call back later. I called the following week and now she's in vacation. (Eye roll here). I called the week after that and kind of yelled at the phone rep because it seemed like the office manager was running a scam here. A few weeks later, finally, I received my deposit back. My second issue: they have one of their office staff make the casts for the orthotics and she did a poor job. The doc was able to build up the orthotics to properly support my foot/ankle, but now I have to wait until next year before I can get new, better customized, orthotics. I wish the professional had cast me so I could have had the proper fit from the beginning

Been seeing Dr. Mark for years. Took my mom there 30 years ago. Being a diabetic, I needed a…read morepodiatrist and chose Dr. Mark. He's the best. Appointments are easy to make. The wait time is minimal, the staff is friendly and helpful. He spends time with you, and answers any questions you might have. I would strongly recommend him to anyone looking for a 'foot doctor'.

Very clean, modern cute med spa!…read more I first started going to Spa Derma in Lincoln park but have moved so west loop is more convenient. I see Ashley Heinz for my Botox and she is the absolute BEST!! Not only is she very thorough, caring, welcoming, knowledgeable, patient but also just very approachable. I have seen my fair share of aestheticians at various different Med Spa's . Let me tell you, Ashley has been my absolute favorite !! She just gives you the warm and fuzzies! She's always very positive and in a great mood! She never makes you feel rushed, and she always follows up after your appointment to check in! If you're feeling nervous about getting your first Botox injections or any fillers or any medical grade products, Ashley will definitely take care of you! Love that Spa Derma always has promos also!

I am new to Spa Derma, and as a healthcare professional myself, I am always weary when it comes to…read moremedical spas, dermatological practices, etc. My sister, an MD herself, highly recommended this location. I had a 30-minute skin consultation with Michelle, an experienced aesthetician and laser & light specialist. She was knowledgeable, thorough, and made thoughtful recommendations, including a written out individualized AM/PM skin routine. She also discussed appropriate in-office treatments for my personal needs, concerns, and goals (such as the hydrafacial which I now have booked coming up soon)! Overall, this was great, informative experience at Spa Derma in the West Loop. I'm looking forward to my first hydrafacial with Michelle next week!