As a professional artist I've been using their services for over 20 years and their accountants…read moreare top notch. Reliable and reasonably priced plus great and friendly people who remember your name

They just moved into their new building as of 2018. Other than that, not much that stands out…read more Its a nice building full a CPS's and that pretty much sums it up. Bring your taxes in, come back, write a check & repeat. - Sorry for the avg review it's hard to get exciting about paying taxes!

I had been going to H&R Block for several years to get my taxes done, and every year was charged…read morebetween $300-$400 for their services. When I shared that news with some co-workers of mine, they were horrified that I had paid that much, and said that I should never pay more than about $100 to have my taxes done by anyone. I switched to a different accountant this year and only paid $70 including tax for her services. I misplaced some of the forms from my return last year and recently had to go back in to have them reprinted. I had to pay $30 to have my return reprinted. Also last year when I had them done there, the person doing them seemed to have no clue what she was doing, to the point where I had to help walk her through some of the steps on the computer. I had to go back later to get the return amended because she forgot something, and she wasn't there that day so somebody else had to help us with it. That person seemed extremely annoyed and it took her about 45 minutes to get it done. I find it funny because they have signs up all over their business saying "We will get you every penny you deserve!" But when you actually hold them to that, they get annoyed that you want them to actually go through effort to get you an extra $32 (the amount in my case). After being taken advantage of them for years, I definitely won't be back. They just seem extremely money hungry.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Rochester,…read moreMinnesota, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Salem Rd SW office to connect with a tax professional.

Thomas Lawrence did a phenomenal job preparing our tax return. He was patient, explained his…read morethought process, and attempted at every turn to get us the money we had coming back to us. We will be returning in the years to follow and will recommend him to all our friends and family. Thank you Thomas for your integrity and tenacity.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Rochester,…read moreMinnesota, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local 41st St NW office to connect with a tax professional.

To the past reviewer CW - In 2016 there had been brand new software - e-filing and IRS were a…read morecomplete headache. I bet you received your refund and within a much quicker time period than you expected, as we all were wondering how long we may have to wait for our refund. I have had my taxes done with Darlene Haack for over 40 years. Greg Nelson takes care of my retirement accounts (running with a software he wrote and made himself.) Darlene Haack continues to take care of my personal and small business income taxes. Bill Groby has since passed on, bless his soul. I know there are more than 1500 of us that have been with Darlene Haack for many, many years - as we all were nervous switching from Haack Tax to Strategic. It was a smooth process and now have our income taxes and all retirement and financial planning completed in one place, by amazing, dedicated, and efficient people.

I want to caution individuals considering having your taxes done at Strategic Tax & Retirement…read more Bill Groby prepared our 2015 taxes in April 2016. We had a refund on the federal income tax. He emailed me an e-file form to sign and I specifically stressed the importance of receiving a check versus a direct deposit into an account over a couple of telephone calls as well as the utmost necessity of this. Bill reassured me he was unchecking a box on his end so the direct deposit would not happen and a check would be sent. A direct deposit was done anyway. When I called to question him, Bill's response was it was an error. This firm's service is very untrustworthy and unethical dealing with your finances.

I moved here from Northfield and had my taxes usually done by Boyer in Burnsville, which is an…read moreexcellent firm. But Burnsville is some ways from here an I wanted somebody local. Based on a referral by a colleague I decided on Medcity taxes. Big mistake. Theirs follow up is dismal and pretty much non-existent. I am still waiting to get my taxes done from 2017!!! Part of the delay was my fault, but the lack of follow up and care by this company made this whole issue a joke. To the point were I received a letter from the IRS telling me that my taxes from 2017 we're never submitted? Needless to say I went back to Boyer in Burnsville for my 2018 taxes, which incidentally are done and history.

Well we have been with Med City happily for many years and didn't have any issues until 2 years…read moreago. I don't know what happened but last year my children also took advantage of being local to Rochester and had nothing but issues trying to get their taxes filed which ended up being late. Last year I also had an issue with processing my business taxes. Our son sent his taxes in with ours and when his was returned our entire personal file was in the envelop with his completed taxes. When we accidently found our information in the envelope we called the office immediately. I asked how they were doing on our taxes and ironically our information wasn't there. I told them that I was holding our entire personal file that was in our sons return envelope. Well I sent the entire file to them mid March and got our tax information processed then after e-filing we got a late payment penalty of $400 total. This was 100% their fault and they tried to have me generate a letter requesting forgiveness from the IRS for late filing. I refused and after several messages and threating to go to small claims I finally got a check from Med City to reimburse us for having to pay the late fee. So happy to be working with a different accountant this year and away from Med City.