Hi
Having visited F&B's in Cardiff west for a few years we eventually gave up going as standards slipped beyond expectations, this was a real shame as it was very convenient place to eat. The property look got older, warn out and dated, whilst the staff got younger and less enthusiastic (put these two together and the prices seemed over the top). I would compare it to a road side burger van with a 2 star hygiene rating charging like a raging bull, or a better comparison charging like the Celtic Manor Hotel on steroids.
Anyway, enough of the past. We moved to Swansea 2 years ago and thought that we'd give F&B's another chance and tried the branch in Wind Street, what a mistake to make! Cardiff west was a palace compared to this cold, dirty hovel. Obviously F&B's management team have forgotten that Wales existed on their refurbishment programme (assuming they know what a refurbishment programme is) we said as we vacated the restaurant (for want of another name) to try and keep our clothes clean.
So lets move on to the here and now having just tried the branch of F&B's close to the Liberty Stadium. I must admit that we only went there out of desperation as the restaurant next door was full and we didn't have time to wait.
Where do I start? Outside will do.
The whole of the building is dirty, the blinds over the window are green with slime and the facade could really do with a clean. The approach to the building is through a door on the side, not at the front. To get to this door we had to pass through a dirty and broken impersonation of a gazebo, which I can only assume is some sort of smoking cover. The clue to the use as a smoking cover was the carpet of cigarette ends we waded through on the way to the door.
Not put off by this reception, with great trepidation we ventured in. We were greeted by a very nice young lady. Never in a million years would I have guessed that she worked there, she had nothing on that would suggest she worked for F&B's. She was dressed more like she had just finished a shift as a motor mechanic in a local back street garage that doesn't provide its staff with overalls. But perhaps I'm a little old fashioned about restaurant staff appearance ? I have no objections to rings in places where God did't intend there to be rings, tattoos, strange coloured , foreign accents (even English!) so i don't think my perception of what restaurant staff is that old fashioned.
Enough, I'll stop there before I get personal, as I said she was very nice.
I'll move on to the interior. Ceiling tiles missing or broken, broken light fittings, uncomfortable and tiered seating, shabby tables, grubby carpets........ I didn't venture to the little boys room as I was scared what I'd find. It was on the whole not somewhere i would venture in full daylight. Oh, nearly neglect to say it was freezing in there as well.
We were given the dirty dog eared menus to peruse and left with a glass of ice with the gaps grouted with a little Pepsi, I'm sure we asked for a Pepsi with a little ice??
They say that there is nothing like a well presented meal, by now you should guess whats coming next, what we received was nothing like a well presented meal. They also say you eat with your eyes, well perhaps they thought they were serving Stevie Wonder, unfortunately not.
I ordered: DOUBLE BACON CHEESE at £13.95. Double burger, double bacon, double cheese - two 6 oz beef burgers, two streaky bacon strips and two slices of Monterrey Jack cheese.
Here we go. It consisted of two halves of soggy bun, two of what I think were bacon frazzle crisps masquerading as tiny pieces of bacon (still undecided on this though), i think the cheese was there somewhere but still an left wondering where, one slice of tomato and a little bit of curled up lettuce and yes, two burgers. What french fries there were were spread randomly over the cold plate in a vain attempt to hide the blank spaces where you would normally expect to see something edible. Oh, I nearly neglected to mention the little eggcup of sauce which was the highlight of the meal.
i was asked by the nice waitress would I like anything to go on the meal? I found this strange as every table bar ours had a little tray with a random selection of sauces which I would have expected to arrive with the meal. Never the less I said yes and she delivered a plastic bottle of tomato sauce which looked like the top had been chewed by a hungry child.
Now to the wife's meal. She ordered MEATBALL SICILIAN CALZONE. A folded pizza, filled to the brim with
beef & pork meatballs, pepperoni and mozzarella, with Cousin Mario's Bolognese sauce.
This resembled a dish that Tom Daley had thrown together from the 10m diving platform whist the plate was at the bottom of the swimming pool.
Once again, cold plate, cold sauce (i think it must have become cold whilst Cousin Mario was delivering it from Sicily), but on the bright side the meatballs were edible.
She also had the ice cream as it was read more