Edit: got a random call from a women this week, as I guess there's a new owner there and this review is hurting his business. I asked her to email me the request as I was in the middle of a meeting, and by the sounds of it she randomly decided to call me while she was driving and didn't have access to a pen etc. Nothing irks me more than someone not prepared for a business call and wasting my time. To date, still no email and I'm willing to give someone a chance to correct an error by someone else, but this impression wasn't a good one. I'll keep my rating until the owner decides to reach out directly.
If I can give them a negative star, I would. Called them at 8:30AM to confirm my appointment, as I mistakenly wrote down the appointment date in another calendar I don't have access to. So wanted to confirm, as I live very close by at Carlton and Ontario,and could have easily arrived on time.
I didn't receive a callback until 9:01AM. Then was told to rush in there in during rush hour traffic, and if I didn't get there within 20 mins they will cancel my appointment. I Ubered there and arrived at 9:24AM, as my Uber driver got lost. Finally arrived, and was told I can't get my services with an insane amount of attitude from a blonde young lady 20's.
I was willing to use my benefits here too, as I have amazing coverage, but it's their loss. For $35 from Groupon, I've spent now $18 on Uber's to get here and back.
Unrealistic timelines to get there and very rude staff. read more