This place is horrible! They do not stand products. They treat their customers poorly when they have to caused by their defective products. I've never been to a dispensary that has their products except for this one and I have gotten defective products from this dispensary more so than any other dispensary I've went to in the city most of the time something burns out or they sell you already leaking in the package and they won't let you check it in there they make you walk out with it and then they tell you, they can't refund it. They put it on a lot of fake smiles. And they will sell you anything it doesn't matter if the are wrong and it'll send you through the roof because they lack knowledge of and they lack knowledge of their products. I spend a lot of money with dispensaries. I can tell you this right now I will never spend another dime at that dispensary again. The way I was treated spending $70 for a cart taking one puff of it and it exploding? I asked the person I said if you guys are not going to refund it please I do not want to come back up there and look silly. I will just stop coming there. They told me to come back up there. I went up there and they charged me so I bought it but I told them I would be leaving a review. I cannot give you an exact number on how many defective and devices I have bought from this place, but it is a lot easily $1000 worth of defective products. This was the first one I ever tried to return and that's the treatment I got another one. They can't do nothing. Well that's fine. I'll buy the other one I'm just done coming here because I'm done getting bad products. I'm done getting things that have lost their cannabinoids. I'm done getting products that don't match my terpene profile just because they wanna sell it. They lie to you, hands-down, the worst dispensary in this city that I've been to yet. Do yourself a favor and go somewhere else because I am I know that. read more

Everyone here is SUPER friendly and knowledgeable. You can pretty much ask them anything cannabis related and if they know the answer they'll tell you, if they don't, they will either find someone there who does or they'll look it up(I've never been told "I don't know") everyone is super personable and amazing. My fiancée and I used to go to a different dispensary, but we have made this one our go to just about every week. Management is great, staff is great. Great experience! Nice location, kept clean. They also sometimes do drives/collections, like canned food and book drives read more

This USED to be my favorite dispensary in Pittsburgh. But the new GM is so subpar it's unreal. On October 7, I placed an order online at Liberty Cannabis on W Liberty Ave in Pittsburgh. I expressed to your receptionist that I wanted to speak with a pharmacist because I wanted to add to my order and wanted to speak to someone knowledgeable about the strains and their medical benefits as I've been having a worsening arthritic issue and candida as the result of having Sjogren's Disease. I was informed there was presently at 5:30 pm no pharmacist on staff, but I would be paired with a manager. The """manager""" knew less about cannabis than I did other than the fact he liked to use it. The other employees were chiming in on my questions where he didn't know the answers, and overall I was not satisfied. But I thanked him for his "help" (though his blank stare as I looked through the menu and all he did was recommend Strane products like a sales man), was about as much help as I got other than "I think, I guess". He didn't even make any efforts to look things up. Since I added to my order, my total was about $80 more than my online order. But I noticed I had received an old receipt stapled to my bag instead of the updated one. I received my updated receipt and left. I noticed upon arriving to my mother's house about 15 minutes away that I was given Wedding Kush instead of Wedding Grapes even though the "manager" went over my order and recited "Wedding Grapes". I called and had to come back up to exchange it. When I arrived the "manager", asked me what was wrong and tried to blame it on adding to my order. But, this was one of the original items from my original online order. Then it took him 10 minutes to figure out the computer to exchange the product. He stapled the bag and said "there you go all set". No apology. I stood there and waited for 15 seconds, and he turned away awkwardly. I said excused me if I made someone come all the way back because of MY mistake I'd AT LEAST apologize. So he very sarcastically uttered "sorry for the inconvenience". I told him "wow dude I have no idea how you got to be a manager but I am going to call and email your headquarters and find out." His response to me asking your receptionist for the corporate number? Are you KIDDING me? Is this how you treat people? read more

Josh and Kevin were insanely helpful!! Josh went above and beyond to make sure that my account was restored and earnings saved. Best dispensary in the burgh. read more

Best staff around. Knowledgeable, always a great experience ! Only place I go for my needs

The staff at Liberty is so much fun and super kind when I go in. They always have great recommendations and the rewards program has been pretty awesome for discounts on future visits. Location is great but the parking lot blows. Not their fault but if the lot isn't empty it can get pretty aggressive so street parking is the way to go. Spectacular staff and the customer service is the best I've gotten at a local dispensary. read more

I cannot give liberty cannabis more praise.. I have had my medical card for 2 years now, I stumbled upon liberty whenever I got my med card. From the first day to 2 years later now, i have never one time had a bad experience as soon as you walk into the facility you're greeted with a smile and a " how're you today? " everyone is beyond eager to talk to you even when you're in the middle of checking out, they have no problem explaining the menu, their wonderful app or giving unbelievable service, they truly know what it's like to take care of their patients. I always have the absolute pleasure of my favorite bud tender " Eric ", every time I go in he makes it seem as if I'm right at my home and as if I've known him for 10 years, their staff is all fantastic, Eric thank you for your amazing costumer service and bringing joy to my every visit! Keep doing great things Liberty! read more

GARBAGE!!! Next order of any product in a plastic container since them storing it directly under the commercial HVAC ducts weigh it and then give them 5 stars!! dry crusty short some upwards of a gram off its should not be short or dry period & those same brands you can get at any other dispensary not short, not dry so that excuse is getting old & nice way to protect urself or try to but ur not the only ppl seeling pot here pretty sure you got a the market before you something like that. A nice try nice try I'll give it to you. then you email them to let them know they beat you for a decent amount of $ over a few month time frame.they AI response then ghost you the only good thing about that place is the employee's other then that they are the high-school pot peddlers.. welcome to the big leagues boys people actually want stuff that weighs & is not something that turns to dust when u touch it or we'd all be in museum's instead of dispensary's read more

Great customer service great products great rewards program going on even if u don't use liberty wallet. You'd be a fool not to btw. read more

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overpriced half decent not worth it PA pot hahaha. its like 1996 with their pricing over there. straight ripoff artists. sooo bad. you think price jacking on eggs is bad welcome top PA home of the below avg & FAKE thc % to fool your grandma read more

Excellent customer service. Prices are very competitive. Stock is great, better than Monroeville