I love this bank! I have been banking at the Affton Branch for about 25 years and they are always…read morehelpful and friendly. You are not just a number there. They are more like friends!

Very helpful when transferring funds from different accounts/banks. Our son wanted to open a…read moresavings account from his Fathers trust; and they handled the process quickly and efficiently.

Patrick is one of the most honest and hard working people I have ever had the pleasure of meeting -…read morehe helped me save a deal from another mortgage company who was taking advantage of my client. He is very responsive and friendly! He tells it to you straight and doesn't beat around the bush- he is smart and knows his stuff! You won't be disappointed!

Pat Doyle continues to impress me with how great of a job he does working with clients and agents…read morealike. His communication, understanding, and work ethic are the key reasons I recommend that all of my buyers speak with him regarding the home loan process. From start to finish, he explains all of the details in a clear and effective manner and, unlike some other lenders that I've worked with, he let's all parties know right away about any and all updates that come up throughout the process. I have NO DOUBT that Pat is going to continue to excel in the mortgage industry! So, if you're a Realtor that's still in search of a reliable lender - it is highly recommended that you meet and talk with Pat. If you're someone planning to purchase a home or refinance your current one - I highly recommend you talk with Pat. Thank you again for everything you do, Pat! Keep up the good work!

Michelle helped my wife and I with our loan (2.5%, 30 yrs, btw). We were buying from out of state,…read moreso we really needed a loan officer who knew what they were doing and would respond to our questions quickly and with correct info. Michelle was fantastic, and we were lucky to have her as our loan officer during such a crazy market.

Got my credit/debit card compromised on a weekday. 5 phone calls and not help from anyone. Did not…read morecall me or text or email about possible fraud charges on my account. Could not cancel the charge. Could not call to get a new card as they were only open from 8-5 M-F. I'm not even going to bother to get another card.

This is for my sister: I was charged 1400.00, for insurance on my car covering a time that was…read morealready history. For only for 3 months, and this insurance doesn't cover property and bodily damage .I am widowed. I'm not in good health but I do the right thing. My debit card from another bank expired and my car insurance was using that expired card to auto deduct payments. I didn't know this had occurred because I moved to Kentucky the same month. When I tried to rectify it, they told me I could no longer receive coverage from them because I moved to KY. I was much more concerned about getting my medical information transferred. Diabetes can be life or death without insulin. I honestly didn't understand the ramifications. At the beginning of October, I found out the insurance was astronomical because it had lapsed on my car. Wonderful! People who can barely afford insurance get the penalty of paying more if they can't afford it in the first place. I live on a fixed income. It took me by surprise and I was unprepared for the high prices. I also did not realize that not only would I have to pay an arm and leg for insurance when I got it - but that 1st MidAmerica, had every intention of charging me for the months I did not have coverage. Originally they charged me 3603.00 I failed to memorize the fine print of my car loan contract, apparently. I had an inspection done when I got my insurance renewed. It's documented. MidAmerica did refund 3 months but not for the 3 months that were not covered. How generous. There is no law that says a car owner must go back and backdate insurance for a car that has not been insured. The law only states that the cars must be insured. If the car is not insured, a fine is assessed to the owner - and while part of paying the fine is also getting insurance, there is NO REQUIREMENT to backdate the insurance to cover the uninsured period. MidAmerica supercharged me for a period of history and there is no law stating that they must do so. I looked up the definition of usury. While this is not the exact same situation where there is an illegal action or practice of lending money at unreasonably high rates of interest, what did happen here was that MidAmerica used an unreasonable high rate of insurance to add to my already high rate interest loan. I know moral and ethics is on my side. I checked for precedence on this. Mortgage lenders did the same thing to owners in the past. When the owners failed to produce insurance, the banks charged such a heinous amount - that it wound up in court and the courts ruled in favor of the owners. The owners got back the overages charged to them. The courts ruled: "loan provider cannot charge more than what it necessary to insure the house." No one is going to believe 1400.00 for 3 months of insurance is necessary. My driving record alone justifies a lower amount. There is something unclear to me about why a credit union would purposely go and pick up the most expensive insurance to use against their members. At least until I looked at my interest rate. Then it all became very clear. I really don't understand amortization, and interest compounded daily. What I do know is that 10+% is rather high for an auto loan. Add the overcharged insurance rate...I recognize that my ignorance about insurance on my car is no excuse for the period I went without insurance, nor is not having the money. I am a member who has paid 2 years on time, and any credit problems on file are due to a death in the family not irresponsible spending and credit cards. If they are going to charge 1400.00 for every 3 months of insurance coverage, I think that kind of money should be clearly stated IN ADVANCE - no surprise parties.