sites and many shops, restaurants, and a tram stop out front…read more Our room was small, but came with a terrace a couch that turned into a bed. It was perfect for my wife, five-year-old and I. Breakfast was plentiful and the cookie at check in was great. Staff were attentive and kind!

This is at best a 3 star. It's almost like the knock off clothing brands being sold in the area…read more The only thing that is 5 star is the price of food at the hotel, and that's for 3 star quality. The location is decent, and the bell boys are helpful. Otherwise, this does not meet Hilton standards.

Pretty decent hotel, AC, WiFi, and close enough to the main attractions of Istanbul by either walk…read moreor trolly system. Istanbul doesn't have any 4 star luxury hotels, so this is probably about as luxury as you're going to get. There is a pool, sauna, steam room and turkish bath for free on the bottom level which was nice, since not all places have them or offer them for free. The beds were weird for me, there was a sheet over the bed then just a kind of thin rough blanket to cover you, not another sheet between you and the blanket. I think they wash the whole thin blanket thing, it was just rough and porous, i used the towel for a thicker, softer covering between myself and the I was also able to get to and from the spice market, Grand Bazzar, Topkapi Palace, Aya Sophia, Blue mosque, and underground cisterns from here via trolly for 3 Turkish lira each way, Just write down the name of the stop before you get on so you don't pass it on the way back (and count the # of stops)

Disappointed by what appears to be a modern hotel that falls short of expectation. While the staff…read moretries to be friendly it fell short when it came to things like: 1. Asking about a hot jacuzzi then finding out it is only a very cold jacuzzi. 2. A room that smelled musty/dank. 3. Being asked to pay $5 USD for a piece of plastic to cover your hair just to sit in the cold jacuzzi. 4. Being denied a request for a corkscrew or for a small iron to remove a wrinkle. 5. Poor quality Wi-Fi in restaurant and room. Multiple dropped calls. 6. When I tried to cancel my 2nd day stay, the front desk told me with confidence that I needed to contact Orbitz. I did so, after spending a frustrating hour on the phone with Orbitz (dropped calls on poor quality hotel Wi-Fi). I was later told by Orbitz and the front desk that it was the hotel (only) that refused to cancel my stay (I paid the hotel directly). 7. The quality of the breakfast was "ok" and far short of the Marmara Hotel. All of these issues have been inconsistent with many great hotels in this great country. On the positive side, the roof deck offers great views of the waterfront and the room is well designed. The lobby was also very pleasant.

My mom is staying here with grandma, and they have nothing but good things to say about the hotel…read moreand especially the staff. Ahmed and Khorram have gone above and beyond to help my family with any needs they had. What a great feeling to know that great customer service still exists. Thank you Ahmed and khorram for all of your efforts to ensure that my mother and grandmother have a good experience at the hotel.

Terrible hotel for Americans ! Terrible hotel...period…read more Front desk barely can speak English! The staff is constantly staring at us like we had branches coming out of our ears!! Staff was very rude, very unprofessional . There is no clear directions on the room service menus , no number to call for room service. Our room card always did not work and yet the front desk felt inconvenienced because we just wanted to get into our room!! There is 4 stations on the tv which looks like a blizzard on every station (bad reception). Nothing about the free breakfast, I had to ask another hotel guest. They kept moving us from room to room and hurrying us every step . Plus the bellboy had the WORST body oder!!! The "fitness center" is a joke!!! One treadmill and one elliptical trainer!! It said "open" (it was 7:30 am) but the doors were locked. The only redeeming quality was an honest room maid. We went to breakfast thinking we had time to come back to the room before the room maid came. So we left all our values out. To our surprise the room was cleaned but all our valuables in place. Don't stay at this hotel!!!

The hotel is good, the people who works at it are very nice. The buffet is not good very bad. I…read moreexpected turkish food is better than that. Overall the experience was okay and would go again but wont include the food.