1. Li Yan MD

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Dallas, TX

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9 years ago

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Neighborhood Medical Center

Neighborhood Medical Center

2.1(124 reviews)
0.2 mi

I was surprised to see lots of negative comments here but in my experience its just the opposite…read more My visit was so great, all the staffs and doctor were really nice, didn't have to wait long and the service was super fast. Got a clear and good guidelines when picking up my report too. They are good and don't run seeing the negative comments. Thankyou

Very disappointed. They only seem to care about DOLLARS not your health!! The specialist that they…read moresent me to (and that I'd seen before) told me that I needed a renewed referral for a previously scheduled appointment. I followed Neighborhood Medical Center's protocol for requesting a referral renewal (must fill out form online - cannot call - 1 week before doctor visit). I did exactly everything they requested and they still did not send the referral to my doctor's (specialist) office. I called several times, as did my doctor's (specialist) office -- and I didn't get a call until 4:36 PM the day before my appointment was scheduled with the specialist. When they DID finally call it was to tell me that they wouldn't re-send my referral unless I made an appointment and was seen by them even though I had JUST been seen about 1 month prior (and note they didn't mention anything at that visit about needing another appointment to get my referral renewal). Obviously I couldn't see my specialist the next day so I had to cancel that appointment (with a fee for cancelling less than 24 hours in advance!). Note this is a specialist that Neighborhood Medical Center insisted I see because of the health issue I was having. Yet because they are totally disorganized referral process (and lack of communicating what was needed when I was just in their office or anytime prior to my scheduled specialist appointment) I now cannot see my specialist and get my medication. Neighborhood Medical Center was HORRIBLE at communicating and incompetent in their practices. They don't care about your health, and actually put it at risk with their clerical "procedures". I will be finding a new PCP.

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Li Yan MD - familydr - Updated October 2026

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