I called on Saturday and they were able to come on Tuesday which I appreciated, because the new A/C…read moreis being installed on Thursday. Malik cleaned our ducts and vents and sanitized them. Sanitizing the individual duct/vents was added ($25 extra for each vent) to the originally quoted package which he said only includes sanitizing the main duct, but I wanted that done after seeing the mold build-up on the vent registers. He also helped taking out the moldy vent registers because it's probably better just to replace than trying to clean them. Overall, glad we did the cleaning, though I wish it was clearly stated the vent sanitizing was NOT included in the quote, because the quote just said "...air duct cleaning includes up to 15 supply vents and returns, two main duct per single unit, sanitizer (to prevent mold growth)..." A little update: Later through the check-in with the owner, the owner Nick answered all my questions, told me how to maintain, and that we won't need to do a cleaning again until a few years later. Also after hearing my concern about the mold on the registers, he said the registers needed to be thrown out and replaced, but the ducts behind the vents themselves didn't have mold so didn't have to be sanitized, even though it was my request to sanitize them. I was told main duct/trunk sanitization is what they usually do and individual duct/vent sanitization is not a recommended practice actually. He offered to refund the extra charge for the vent sanitization that I didn't need. I appreciate that honesty and accountability.

Cancelled on me the first day and came three hours late the next day…read more To clean my dryer vent the guy on the phone said it would be a 100-200 bucks. Turns out they charge $30 a foot and my bill was about $750. They were at least supposed to quote me before doing the work but they didn't. I spoke up and they apologized for not showing me the quote first and charged me 400. I paid. And now that I'm playing it out in my mind, I feel like this might have been all by design. I think I was just played big time.

He was incredible! He handled a very difficult job with so much patience and friendliness. He even…read moretook off his shoes and left the house spotless when he was done. He was extremely thorough in cleaning my air vents, dryer vent, and fireplace. You would be in excellent hands if you went with this company. Such a smooth experience and now I can rest easy for a job well done.

Great service! He was quick and so easy to work with. Very thorough and the pricing was fair and…read moretransparent. Have recommended him to everyone in our neighborhood!

Duct Pro had the earliest availability of the companies I reached out to but would not use them…read moreagain for the following reasons: First, I was told via email I would receive a call 15-30 minutes prior to my appointment. The appointment had a two-hour window (12-2) and instead I got a vague text at 10:10 that they were on their way. I don't live at the property so that did not help with planning and if I would have left at that time, I would have been waiting an hour in my car. An hour later, I received a call that they arrived, an hour early mind you, so I told them I would need 15 minutes to get there and was told "not to get upset" even though I was stating it in a calm and matter-of-fact way. Secondly, as far as the service is concerned, scare tactics were used to try to upsell me on a $50 special dryer vent cover (using a dirty one with regular holes) and trying to tell me that I would get condensation and ceiling damage if I had a clog. He tried to charge me another $60 to clean a tiny layer of lint at the bottom of an older dryer, and when I didn't want to pay that fee (more than 50% of the original cleaning), was told that "maybe your father is handy and he can do it," to which I replied that I can do that myself. What does my father have anything to do with it when I'm a 30-something year old woman? Would he have sold a 30-something year old male that father comment too? Highly uncalled for. Third, to drum up additional business, he told our tenants that their AC ducts were dirty and needed cleaning and sent them into a panic that the entire unit was bad (that was a very fun mess to deal with after). A lot of unpleasantness that I do not wish to repeat.

Outstanding service. Prompt appointment, great communication. Angel was courteous and efficient…read more We will use you again.

Great quality and really quick service. Results were amazing for the money we paid. Definitely guys…read moreare very professional and skilled workers. Recommended to everyone who's looking for small prices and Great work quality !!! Ps: short waiting time for the Service Requested.

Wellduct did our 1940's condo when we first moved in and it was BEYOND GROSS…read more They got piles and piles of debris and dust out. We have now been in our place 3 years so we called wellduct AGAIN to come out and do our ducts (supposed to be every 2ish) since we got all new hvac/furnace and now i feel like we are complete. I even ran my computerized purifiers after they left and was drastically cleaner air. Def worth the money! I even referred about 3/4 neighbors to get theirs and all were saying how much junk came out!!

Great working with this company. From first phone call, to the professional team...the Best! Job…read morewas done efficiently and team was respectful and informative of their results. Totally recommend!

They did a fantastic job on the cleaning of all of our ducts and our dryer vent. Taking the time to…read moreshow us what they do, helping to put missing screws back in our ceiling vents. Thanks so much! We highly recommend them! Highly recommended Anthony paterno

I contacted 3 Air Duct cleaning services for estimates. Advanced was the ONLY one to provide me a…read morewritten (via email) estimate. I don't trust companies who give me a quote and refuse to back it up with a physical document. Anyway, even if they weren't the cheapest, they were the ONLY one backed by the national air duct cleaners association, 4* listed on Angie's List, and a BBB rating of A+, so I hired them to clean just my dryer vent for now. I will schedule a full furnace duct cleaning in the Spring. They came out on time and were very professional and kept my laundry room clean! I am so happy with the work they've done -- especially with the outside dryer vent opening. Not only did the two guys clean the inside of the dryer vent, they cleaned the opening outside the house (something the last service failed to do). When finished, the dryer was turned on and not a drop of lint was flying outside the vent, proving that the vent was spit spot clean! Highly recommended!!!!!

Initially, my experience with this company was very positive. The technicians were scheduled to…read moreclean the air ducts and dryer vent (my dryer was not drying well so I thought this might help). They arrived on time, were professional, and cleaned up after themselves. At the time, I felt confident that the service had been done thoroughly. However, the dryer vent cleaning did not help so a few weeks later I called a dryer repair service who confirmed my dryer was working effectively and suggested disconnecting the dryer vent ducts to check for an obstruction. When we did, a significant amount of lint was removed--far more than should have been present after a professional cleaning. This was extremely concerning, not only because the service was expensive and clearly not completed to a quality standard, but also because we were unknowingly put at increased risk for a house fire while believing the vents had been fully cleaned. I emailed photos to the company. Their response was that they would need to come back out and redo the service - that we could easily 'stage' a photo like this. I declined, as my husband had already cleaned and replaced the ducts, leaving nothing for them to redo. Despite this, they refused to offer a refund, partial refund, or credit. Additionally, the woman I spoke with was very rude, repeatedly interrupting me, raising her voice, and not allowing me to explain the situation. She seemed more annoyed with me than concerned about the situation. What makes this even more troubling is that during the initial visit, the company recommended additional treatments for 'possible' mold based on their findings. Given what we later discovered, I no longer trust their assessment or their work and will now need to pay for a second opinion. This entire situation was unnecessary, stressful, and costly. While I am disappointed about the lack of refund, my greater concern is for other clients--especially elderly individuals or single parents--who place their trust in this company and may not have the ability to verify the work themselves or afford to pay someone else to correct it. As much as I would love to be able to recommend this company, based on my experience, I cannot recommend them. Update: While I very much appreciate the quick response to my review from the business owner, unfortunately, much of the information in the response was inaccurate as it relates to my conversation with his staff. A follow up call from the owner to dig a bit deeper into the concern would have gone a long way in restoring trust in the company and moving things in a positive direction. That did not happen.

Everything went well . I called DRX Duct this morning I was…read moreso lucky that someone cancelled . I highly recommend them ! I don't usually write a review . I want you to know they are trustworthy and competent . They made it to my House this morning They were clean , efficient , helpful . It was a pleasure . They were knowledgeable. My husband is a contractor And they passed the test . My friend also recommended them highly . We are very happy!! Thank you DRX duct we appreciate good work . Amy and Paul Lewis South Orange NJ

I called DRX to clean the chimney of my wood burning fireplace. I spoke with the the company and…read moretold them it was a single flue wood burning fireplace that was last cleaned a few years ago (2-3 years). They told me they could clean the chimney and we scheduled a session. The technicians called and arrived on time. They put down drop cloths and set up for the cleaning. All done very professionally. They started to do the cleaning which consisted of a large vacuum unit and compressed air. There were no brushes or other usual chimney cleaning equipment. The entire cleaning was done within the house. No one cleaned the chimney from the top. When I went to look at the cleaning I noticed there was still some evidence of creosote in the firebox. This is the reason I called them to do the chimney cleaning in the first place. I was told by the technician that they only do a Level 1 cleaning which is removing loose dirt and dust. (He showed me pictures of the work that was done and this level of dirt was removed). When I told him I was concerned about the creosote he said this was level 2 or 3 cleaning and they don't do this level of cleaning. I would need to find someone else to do this and they didn't have anyone to recommend. The technician said they can't tell the level of cleaning until they come out and most chimneys only need level 1. I said that when I book the appointment no one ever mentioned level of cleaning. I understood that the level of cleaning can't be assessed on a phone call. But, if this was known I might have made other arrangements. The owner did follow up with me later in the day to discuss the feedback I provided the technicians. I explained my concerns and he was gracious in understanding my perspective. Although there was the misunderstanding in the level of cleaning, the process was handled in a professional manner.

Green Ductors was great. They cleaned my dryer vents. Very fast appointment. They came on time…read more They did a great job. I'm keeping them in my contacts list to call them next year to clean my dryer vents The provide a nice before and after picture in the receipt. See below.

UPDATED REVIEW...I appreciate the technician coming back out to rectify my issues. There was a…read moreproblem with my dryer hookup and I would like if the tech would have brought it to my attention but it was a misunderstanding. He thought that I hooked it up that way but I did not. That was an oversight on my part as well as the home inspector. Long story short the misunderstanding was rectified and I will edit my review to reflect the good service I received.