Having issues, walk to office to resolve with Asst Manager, am calm and polite; did not yell, threaten or curse and am told that nothing will be done also police will be called if I do not leave. Ask when the manager would be available, ," not in the foreseeable future." Try calling corporate to talked to an unbiased person and phone just rings. Obviously Lexington Asset Management does not wish to resolve tenant issues and thinks the threat of police involvement is proper conflict resolution. read more

Ever sense Maria has been gone, the old property manger this place has gone even more down hill. The ASM Candace is the rudest most unprofessional person I have ever meet. She is extremely incopent at handling a simple task or answering a question. When there's an issue she references email the manager. The manger Shannon takes no issues brought to their attention with any professional courtesy or attention and is just as rude. I cannot wait to leave this apartment after being here for 8 years! Do not move here to Spring Creek Garden Apartments or any other property run by these people. read more

Stay away! People do not pick up after their dogs (poop) It smells like a barnyard right outside the door. Drugs are dealt out of some of the apartments, right in front of your face! People coming and going all hours of the day and night! Smells like weed all the time. PARKING! Horrible, they do not enforce their parking, you are supposed to have a sticker to park in the lot, 1/2 the people parked in the lot, clearly, do not have one, so the tenants that do have one, have to park a block away from the building on the street. I think it is because of lazy, bad management, they just don't care what goes on. I was told a year ago that something was going to be done about the parking situation......still the same! I have NO EXPECTATIONS for any of these things to be taken care of. I will ride out my lease then I am gone, they can rent my apt to a drug dealer or someone that is too lazy and nasty to pick up THEIR dogs poop! read more

This is the worst Rental company in Memphis and the staff is a joke. They threatens residents when they complain about something and will not take care of maintenance. We reported that we had homeless man living in our stair well and she would not do anything about it. We asked for locks on the doors so strangers would not have access and she would not do it. It takes forever to get anything fixed or looked at. The resident is always at fault. They do not notify residents when thing are changing...They are absolutely horrible when it comes to taking care of their residents. It's all about profit for them and not the safety of her residents...stay away if you see Lexington as the management company!!! And they will never give you the number for corporate so you can report them. read more

Jennifer Whitlock of Lexington Asset management will purposely avoid assisting tenants, her sole duty is to stall and threaten tenants with legitimate concerns, and to simply ensure she charges tenants as much as possible to enhance profits at the cost of the health and safety of residents at Lexington Asset management's uninhabitable properties. Jennifer Whitlock was contacted to escalate a serious mold issue that forced a tenant at Royal Arms Apartments out of their home. Jennifer Whitlock did nothing to assist, instead she stalled the tenant with stories of her sick child, and then sent a final bill with thteats to harm the tenant's credit. For consumer protection Jennifer Whitlock and Lexington Asset management should be avoided at all costs. read more

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ABSOLUTELY DISGRACEFUL!!!! I have made multiple attempts over the past three weeks to have someone from the corporate office return my call. The one time I did get to talk to a person - I believe her name was Toni - she took my information and said that the Senior Administrative Assistant, Jennifer Whitlock, would return my call the next day. HA! It has become perfectly clear that this company cares nothing for it's clients!!!! read more