Horrible customer service. Lynette basically said there is nothing we can do when there has been…read morefraud since someone wrote a fraudulent check. didn't offer to help or make suggestions. finally asked her what we could do to prevent further transactional fraud and she said well maybe we can hold the account. I would not trust your money with this bank.

Why don't you all have an after hour number to call for customer service help? It's Saturday 9:30…read moream can't use my card no reason given but call bank money is in my account and can't get help. This is very poor customer service for someone who needs help on a weekend and now you all are closed on Saturday. Just wow

Brenda Picker is a miracle worker! I have never seen anyone with her set of skills. She was able to…read morerefinance my loan, on "my phone!" A phone that had more cracks on the screen that looked like it recorded the epicenter of a major earthquake, followed by an F-5 tornado. She was tenacious, focused and determined. To quote a film,"Never give up! Never surrender!" She's easy to talk to, has a sense of humor and an old school rock n roller. Which is appropriate, because she rocks! If you find yourself in need of a short term loan? Head to Advance America and ask for Brenda Picker. Thanks Brenda! - David

Been going to this location for a while now and have always interacted with Threase. She is always…read morepleasant towards the customers and is fast and accurate. You can get in and out with her cheerful personality. She is always greeting you with a smile. If you need a loan this is the place to go.