Rotation & Balance - - Super quick, 15-20 mins. Friendly and professional…read more I will be back.

I spent three hours getting a stripped oil bolt replaced. After admitting to the man with blonde…read morehair and beard at the front desk that I had stripped the bolt and that it might be best to order a new one, he proceeded to sit in his phone for two hours. The two customers that had come in before me had gone. The car that was let on the road before me the tech, man with long brown hair and scruffy facial hair, knew and spoke about missing parts (wheel bearing) inside the store with me and two other customers. Letting defective vehicles on the road is a big safety issue. Finally my car was pulled in. The bolt taken out and I had to sit another hour for it to arrive. Communication really sucks. The guys seem like nice guys. Just the guy at the front desk doesn't want to work. I won't be coming back and will suggest others in the area not unless they have no other option.

Service -Changed spark plug and coil. Fair pricing (cash or check only). Quick and friendly service.read more

My niece was traveling home from Louisville to Murray Ky when her car needed immediate car…read moreservicing. The guys here were Christmas Angels and saved her from having a serious issue on the road. Appeared the lugs were not properly tightened on a recent tire change and the car was shaking uncontrollably. They were the best and so friendly. Appears the town of Litchfield knows it too as it's quite a gathering spot. Big shout out to the team here and Merry Christmas!

My car was having starting issues and I was out of town and needed a quick fix when I got back. I…read morewas able to call Carl's first thing in the morning. They offered to pick up my car and can work on it right away. By lunch time my car was starting again and was ready for pick up. The staff that were there was friendly and nice. Checking out/paying was quick and easy. They had my car outside waiting for me, super happy to have my car back and starting.

i was in a m.v.a. on august 14th and was injured and was taken by ambulance to the hospital…read moreunresponsive and the officer at the scene called carl's towing. i had no choice in the matter and when i called the next morning, literally as soon as they opened and he told me yes come on up and we will talk about it. when i get there he says you can pay almost $500 for his services or pay $150 and sign the recipt and that would give him my car plus the $150 i had to pay to even look at my car, i only needed to get my important stuff from it and wasnt allowed until the money was paid and i signed the recipt. i had several personal belongings on my car and inportant papers that had my personal information on them, when i got to my car my laptop that was in my purse in the front seat was shoved up under the passenger seat and my medication i had in my purse was gone as well. the personal papers were gone to and i have had calls asking me to finish my requests, one for a walmart card and another from a car lot wanting to sell me a new car based on my request. i have not done anything to try for a new car because of insurance companies. the driver in the oposite vehicle gave the wrong information and i cant get anything done and i cant scrap my car for a possible down payment for a car because carls took my car. i have spoken with several diffrent organizations that say he is not allowed to do that, espically since my insurance company had not been notified of the accident and had no chance to even look at my car. in my opinion carls is a thief and shady. would not reccomend to anyone, not even someone i hate.