My Grandmother opted into 'the Proctor Home' of her own volition about 6 years ago. Just after her…read more88th birthday after enduring the beginnings of a really brutal mid-western winter in the house she and my Grandfather owned for years and years. This place in seriously an A1 facility, so much so I say add another damn star! You walk in and it looks like the lobby of a 4 star hotel. Staff is really nice and really caring. The worst thing I can say about this place is in the words of another lady who lives there. "the food sucks, and the pudding is worse". She is correct on both accounts. The coolest thing I can say about small town living, and this place is that my lovely 95 year old Grandma is so happy there. Her apartment is really pretty tho filled to the brim with bricka-brack. She asked me to join her for dinner so I could meet some of her friends how could I refuse her? What I didn't realise was that she meant her friends from childhood. I sat at dinner with Aberdean, my grandmothers best friend from the 7th grade. They were 12! and back together after literally 80+ years. Boggles my mind... Proctor, tho nobody wants to be, or wants their loved ones to be in a home of any kind, is really a place where the widowed can live in the company of people they have known most of their lives. Imagine the comfort of that in a world taht has so drastically changed over the long courses of their lives. Frankly, I was really impressed by this place. The whole place is spotless. Nobody is neglected and everyone is so nice. My Grandmother is apparently referred to by the staff as 'the rowdy'. She likes to dance even tho she has terrible knees and a walker, she gets the others up and moving too. They are all grateful for her, and I am grateful for them. Proctor is ok by me. But the food does have to change. They're getting a new food service this month. If it gets better I'll let you know, as I'm sure that will be the burning question on all of your minds in the near future.

Great place to live. I know the team that works there and they care about the residents. I highly…read morerecommend

Very nice facility with kind and friendly staff. My grandma stayed there for rehab services and our…read morefamily was impressed every time we were there. As long as you are communicating with staff, you will have a pleasant experience. Staff members advocate for their patients and that is the most important of all.

Dr. Brune has helped me get my diabetes under control and get my life back!! With him as my doctor…read moreI finally have a quality of life that I enjoy living again!!

The rudest office personnel I have EVER dealt with. Dr. Brune's wife has no business being involved…read morein this practice. She is totally unprofessional and unpleasant all over me asking to include the labs when billing the insurance company. I asked if I had balance (which I didn't)and asked if I needed to prepay for the labs and all I got was condescending attitude and arguing. Was a loyal patient for many years and now I will go elsewhere...so will my family.

I like the people but it always runs 15 minutes behind. Time should be allowed between appts for…read morethem to catch up. I had a different person with nearly every appointment although I tried to schedule to keep the same one. They did read notes from previous visits and were aware of where I was in my rehab process though. Their association with Dr Keller made it easier in the communication area.

The folks at Neuro Ortho Rehab Center are terrific. They go above and beyond in developing a plan…read moreto ensure that your rehab gets you back to your normal life. They work with you and listen to you in terms of setting goals and helping you reach them. Joe and Sara worked with me and I could not be happier with how I was treated or with the results. Carrie at the front desk helps you arrange appointments that work in your schedule. They all work as a team with you!