If you're looking for a competent guitar tech, I recommend looking elsewhere.
I brought a higher-end electric guitar to Kevin for a Tusq nut installation and a full setup. I provided a pre-slotted Tusq nut, a new set of strings, and a written note specifying the tuning the guitar should be returned in. Nut filing and setup work should be routine for an experienced tech.
Kevin was personable initially, and we discussed the guitar and its issues. He quoted a 24-48 hour turnaround.
When I picked the guitar up about a day and a half later, problems were immediately obvious. The low E string buzzed badly, worse than before I brought it in. When I pointed this out, I was told I was "hearing things," then that the buzz was "normal." It was not.
The guitar was returned tuned to E standard instead of the requested Eb. The new nut and strings I provided were still untouched in the case. Action was extremely low (approximately 1mm), resulting in additional issues: the D string rattled in the nut slot, and the G string would not intonate consistently -- both clear signs of improper nut work.
When I raised these concerns, Kevin became defensive and dismissive, eventually attributing the problems to the electronics, which is not a credible explanation for nut-related issues. He then unplugged the guitar while I was still checking it.
The price also increased from $30 to $40 due to "more work than expected," despite the original issues being clearly explained and not resolved.
I do my own setups and sought out a professional specifically for nut work. Unfortunately, the guitar was returned in worse playing condition than when I dropped it off.
While Kevin was polite initially, he was unwilling to acknowledge or correct obvious problems. Based on my experience, I would not trust him with another instrument and would not recommend his services to other players. I would also advise caution when relying on the reviews posted on his website, as they do not align with my experience. read more
