Con artist. I initially went to this office following a car accident for continued treatment after my physical therapy appointments ran out. I EXPRESSED CLEARLY why I was coming in. I informed him I had neck and shoulder pain and a normal care provider would annotate this in his records and would focus treatment in these areas but he never put any information I gave him into my records. When medical records were requested for my case he denied I was there because of the accident which shot my claim in the foot.
I have a busy work schedule and the chiropractor "Dr." Hester said that's fine and to make it in when I can which I did. When I called him for clarification he was extremely rude and unprofessional. He immediately became defensive, argumentative and continuously spoke over me denying any of my claims regarding our initial meeting and reason for my treatment. Hester wouldn't allow me to ask questions, clarify anything or express my position. The entire conversation turned into a shouting match where we just yelled over each other the entire time and accomplished nothing. He seemed pleasant when I was going there but quickly showed his other side once he was called out on his shady behavior. He never prescribed a treatment plan, explained the difference between what I initially went in for and how he ended up treating me. It's clear he took my insurance information so he could receive payment upfront instead of treating me according to a treatment plan necessary for an insurance claim that would result in him getting paid once the claim was settled.
He's a shady con artist who disarms you with a smile and a fake caring temperament whose sole motivation is money. I've never been to a chiropractor before and won't be going back to another one ever again. If you have a chiropractor you see and you trust I'd stay there but I would advise against going to this one because he does not have your best interest at heart. He's rude, unprofessional and clearly runs this scam often and once confronted all this becomes clear as day. Don't waste your time or money. read more