I've been to this store three times and had a great experience each and every time. I was…read morepleasantly greeted and served well each time. The only reason I give it four stars is the selection and the difference I experienced between this store in comparison to the Flagship store on the Champs-Élysées. This is not a bad thing, just simply a reality. On my first visit, I came in to look at a couple pieces, possibly a purse as I had just purchased a wallet at the Flagship store on the Champs-Élysées the weekend before in Paris. I was promptly set up with a lovely Sales Associate (SA) who was kind and brought me the bag I wanted. She entertained some other options but I decided on the bag I initially wanted. The SA was very kind, made me feel comfortable and she has helped me each time. I wish I still had her card but she is a beautiful women with blonde hair, my apologies for not remembering her name. I've bought a handbag, two belts, and two ties from this location and I, along with the recipients, have enjoyed our goodies. I loved my purchases, loved the service, loved the experience and can't wait for my next visit. Signed with Love of Louis, The Original Charlestonian #LEWReviews #TheOriginalCharlestonian

I made an appointment and still had to wait over 15min past it. It wasn't until my friend and I…read morestart touching purses that someone came to help. He was dressed in a sweatshirt and jeans (not dressy like the other associates). Fortunately, I knew what I wanted and placed the order. I asked if there were any other matching items for the limited addition order I made. I was told no. Come to find out, they had TWO other items. I tried to order over Whatsapp, although hopefully at first, they never sent the email to pay. In store, there was no special treatment...all the other customers had drinks; we weren't even asked. I'm about to let them send back the purse and take a trip to Paris where I'm sure I would get the LV service that Stuttgart should have.