This place has really went downhill. We used to love this place and loved the staff but as time…read morecontinued and our kid continued to grow we noticed that it was difficult to keep this place staffed. Sometimes they would staff the young kids rooms with fresh faces without enough training to provide parents the lesson plans they have for their children. So the kids would be left roaming free doing whatever they wanted. There would be times that the kids were finally calm and was learning how to self regulate their emotions and then a new teacher comes in and changes the atmosphere. And sometimes they would assign teachers who gag when it comes to potty training kids which sets some kids back because they are thinking that they are doing something wrong with the reaction that teacher is giving. There is no consistency with these teachers and they keep rotating all the teachers around which causes chaos. There hasn't been any more lesson plans given to the parents because the teachers never know which class they will be in. There has been times where I would come in early to pick up my child, only to hear the tablet speakers blasting and the children staring at the tablet and watching DannyGo. There are other times where I would come in and hang out with my kid a bit in the morning and smell the strong odor of marijuana on a teacher as she walks in to start her day. They aren't always consistent to checking in your kids into the classroom so you can look on the app and see how their day is going by either looking at the posts from the teachers or logging into the live video feed but only if they are checked in by the teachers. They are very adamant when it comes to parents checking in their children but aren't when it comes to teachers checking in their children. Overall, we used to love this place and loved the staff that were meant to teach. There are still some people there from when our kid started and we love them, but we can see that them being short staff is effecting them. These teachers play such a huge roll in these children's lives so it's important to keep them happy and honest. When I talk to another parent they were noticing a difference in the teachers' attitudes as well. So seeing some of these teachers' patience running thin shows that they need some extra training because kids will be kids and they need guidance. We also didn't appreciate when the the director Richelle took 9 days to respond to us about some concerns we had when it came to them being short staffed and causing us issues because they were not able to care for our child. Child care is expensive enough so waiting 9 days for a statement to be corrected only to get charged a late fee in the process while waiting is ridiculous. Really wish Ashley was the director because she is always prompt with responses and she is so caring and respected amongst all of her peers and children. The children all love her and listen to her. She knows how to handle difficult situations and how to properly de-escalate any issue with both adults and children. Hoping this place gets better in the near future for the children.

My daughter has been attending Childtime since she was 4months old. I was terrified to send her,…read morebut had no choice...I had to go back to work. I cannot say enough good things about this place! She loves going to "school" now, and has a group of great friends there. She is 2 1/2 now, and has learned so much! The teacher she has right now, Ms. Stephanie (Glenn) is absolutely amazing. Few teachers have the patience and dedication that she has. I am so happy with her experience!

They yell at the children & treat them like animals. My child will not be returning. The floors are…read moredirty.

This is a long overdue review; however, it gave me time to put my emotions aside and formulate a…read morefactual, to-the-point review of my very negative experience with Primrose Schools of Solon. Upon first visiting Primrose, I was incredibly impressed with the new, clean environment. Everything was up to date, security was on point, and things appeared very sanitary. The director at the time was very kind and knowledgeable, and she did a great job selling me on all of the reasons why Primrose would be a great fit for my daughter. I felt good about the decision, and a few days later gave my deposit for her to start when there was an opening - which they promised would be no later than end of September. End of September came and went, and no word from Primrose. We came to find out that the director I had spoken with had left, and we were completely forgotten about. Red flag #1. Once I finally got through to them and had my daughter start, it was one issue after another. I specifically asked them not to give my daughter milk. She was given milk on three separate occasions. Each time, I reminded them - both verbally and via handwritten notes. Since she does not drink milk, she was dying of thirst when I picked her up and would suck down her water on the way home. Red flag #2. I was told (and it was documented in paperwork) that a backup lunch is offered if the child does not like what is provided. It was communicated in my daughter's notes three times that she had not eaten any of her lunches. Thankfully, I picked her up before nap, so it was not an issue and she was able to eat when she got home. Red flag #3. In the short time (three months) that my daughter attended, there were not one, not two, but THREE different directors. I understand there is turnover in the childcare industry, but WOW. Something is obviously very wrong! Red flag #4. And finally, the last, and most notable occurrence. I wrote up an email outlining all of these issues and sent it to the franchise owner, Jana Massary. She took her time getting back to me and let me know that she had "several meetings" and would be back in touch with me later that day. From the moment she called me, I knew it was going to be a bad interaction. She was incredibly rude, demeaning, and, quite frankly, the exact opposite of the type of person you would want caring for your children. She issued zero apologies for anything we had gone through, and proceeded to hang up on me in the middle of the conversation. I would say that she's someone that clearly can't take negative feedback, but what I provided her were straight facts and experiences that we had while my daughter was in their care. It is clear that I would advise anyone and everyone from choosing somewhere other than Primrose. There is nothing "warm" about the school, and it is clear that it stems directly from the leadership. It is no wonder that teachers are electing to leave at such a rapid pace, and from what I've heard, families as well.

In the first year it was ok then it got worse teachers not paying attention to students.read more

I have been dealing with this daycare for around 12 years. I have been through different center…read moredirectors the good and the bad. Mrs. Kali is one of my favorites she is understanding, caring and she started out as a teacher. All three of my children attended Kindercare at an early age. The teachers I encounter really cared about my children. Most of the teachers that are there has been for some years. Kindercare is very clean and organized. I also enjoy that they send you pictures of your children throughout the day and a daily recap of activities including what they are eating and times they went potty and for the baby room the time they have been changed. My son was taught how to read in Pre K from a teacher that believed in him and to this day he is one of the best readers in his classroom. She made sure we was on top of his education at home too. Mrs. Tenisha is so patience and kind. My son loves her! Mrs Bennie has been with Kindercare for a while. I met her while at another location and she treated my son like her own especially when he was just starting daycare.

Great teachers! I really enjoyed the friendliness and cleanliness in the toddler and nursery rooms…read more Everyone is super attentive and helpful... My son comes home and knows things that I've not taught him; he learns so much! very impressed

Finally! A center that I can trust. My wife and I recently switched to Kiddie Company from another…read morecenter and the difference is night and day. The teachers are so warm and friendly, and my son is so excited to get to day care in the morning. All of the staff members are very communicative, and Miss Jackie at the front office made sure to call my wife the first couple of days with updates because she had been so nervous about our son's transition. This is a wonderful center and they really make you feel like family.

Goddard has been part of our family since we moved to Cleveland almost 4 years ago. For the first…read moretwo years, our daughter went for full day care and now she goes for aftercare. Kyle and staff are continuously working to improve and elevate the curriculum. They are flexible and understanding when it comes to pick up times as well as anything else that may come up. We are grateful to have them and look forward to all the terrific summer activities they've put together for school-age kids!

Very pleasant staff, my kids enjoy going to school every day which is great. Tons of daily…read moreactivities that rotate and keep the kids engaged.

I have trusted this daycare with both of my children for the past five years, and I couldn't be…read morehappier. Both of my kids have now completed the PreK program, and we are so thankful for everything they've learned along the way to prepare them both for great success in Kindergarten. The teachers and staff are caring, patient, and supportive. Good communication with families via the App with live camera access to your childs classroom.

Childtime offers part time options and drop in care! Very helpful to any family not needing full…read moretime.

We LOVE Fit By Five! Both my children (2 and 4) attend and I couldn't be more pleased with our…read moreexperience. I knew my 4 year old daughter would thrive, she loves learning and typically does well in any kind of environment. But I wasn't expecting her to learn so much while having fun, she loves all the obstacles and new things she gets to try. I thought my 2 year old son would really struggle, he can be pretty difficult at home but the transition for him couldn't have been easier. The staff is so loving and creates an environment perfect for his age group. We couldn't be more pleased we decided to send them to Fit by Five.

My son was too fit for fit by 5. My son is athletic and an average 4 year old little boy. Well…read moredon't send your kid if this is them. Without any discussions, conversation or any communication at all, we wake up to an email saying our son is kicked out of their program for "not making progress" , and by they meant that he goes through the obstacles too quick, and gets antsy waiting. The new owners and the teachers are lazy, and shouldn't be teaching kids if they need any extra attention. They make it very clear they do NOT want to have to work one on one with any child that needs it. Save yourself the time, money, aggravation. Don't even bother, they sell you this fake image of what the experience will be.

Do NOT send your children here, especially before they can tell you what is going on. The infant…read moreroom is an absolute disaster. Every single time I go in there to pick up my daughter, there are multiple babies red in the face, basically choking they are crying so hard with no acknowledgement from the staff. I understand that they can't tend to babies every time they cry right away, but there is NO EXCUSE to why they are being completely ignored and neglected for over 10 minutes while I am there. The staff don't even pretend they care when I am around, so I wonder what happens when none of the parents are around. I gave them the benefit of the doubt the first couple times as I know it is a hard job to be caring for multiple babies, but I have more children in full time daycare and have NEVER experienced anything like this before. My child's first day there, she got scratched in the face "by a friend". How are you allowing the babies that can crawl and walk to be around my newborn long enough to claw her in the face? It is also extremely expensive and you can basically pay someone for 1:1 care for the amount that they charge per hour while they can have up to like 12 babies in there at once!

The women who work there (up front and in the classrooms) are so kind and accommodating. The…read moreflexibility and payment options are unlike anything I've seen in a daycare setting before and it is so amazing! Would absolutely recommend.